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JomaShop

4.3

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Canada
1 review
0 helpful votes
Follow Marc C.
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Excellent vendors with fantastic price. Fast shipping and excellent packaging.

Date of experience: January 8, 2016
Illinois
1 review
0 helpful votes
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Prompt delivery. Excellent price for what we received. Repeat customer who would recommend them again.

Date of experience: January 8, 2016
Texas
1 review
0 helpful votes
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Experience with JOMASHOP
January 8, 2016

Hello Jomashop,

I had a good experience with you and i want to appreciate the entire team of Jomashop. I missed my order, status shows it was delivered but i dint receive my order, the customer service was very approaching and they were sending me emails about my order and finally helped me. I am satisfied with JOMASHOP.

Here is my order number i need to enter while writing a review M1Q7815.

Thank you.

Date of experience: January 8, 2016
Minnesota
1 review
0 helpful votes
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Top quality best pricing
January 8, 2016

Bought a beautiful Armani men's watch for $100 cheaper than Macy's. Side by side exactly the same.

Date of experience: January 7, 2016
Mexico
1 review
0 helpful votes
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Excellent service
January 7, 2016

Good Price, excellent delivery and great internet page

Date of experience: January 7, 2016
Maryland
1 review
0 helpful votes
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Loved it!
January 7, 2016

Received the watch earlier than expected. It's so beautiful. I loved it, and of course the price too. M1Q750F

Date of experience: January 7, 2016
South Carolina
1 review
0 helpful votes
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Swarovski Snowflake
January 7, 2016

I always buy my mother-in-law the yearly Swarovski snowflake every year for Christmas. Glad I found Jomashop, best deal and fast shipping. Will buy every year from Jomashop!

Date of experience: January 7, 2016
District of Columbia
1 review
0 helpful votes
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Order Number M1Q7T94
January 7, 2016

I had a great experience with Jomashop. Got a great product on time and surprised my partner for his 35th birthday!

Date of experience: January 7, 2016
Mississippi
1 review
0 helpful votes
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100% Satisfied
January 7, 2016

My purchase with Jomashop was a wonderful experience. They offered the best price and extremely fast delivery. The packaging was just right for my purchase (I don't like it when the shipping boxes are oversized). They even provided a warranty through their company. Overall, I'm completely satisfied with my purchase.

Date of experience: January 7, 2016
Mississippi
1 review
0 helpful votes
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Great watch!
January 7, 2016

I recently purchased the diesel Mr. Daddy Dual Time Chronograph Navy Blue Dial Leather Men's Watch as Christmas gift for my husband. Pricing on the designer watches are extremely reasonable. Purchasing the watch was easy and I was able to take advantage of 12 month financing thru Affirm (however I've since paid the balance off). My husband absolutely loves the watch and has received several compliments. Jomashop is definitely the place I will be purchasing all of my watches from in the future!

Date of experience: January 7, 2016
Costa Rica
1 review
0 helpful votes
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Some bouthts
January 7, 2016

I bought many whatches from Jomashop, is my favorite site to find the best brands with great prices and fast service!.

Date of experience: January 7, 2016
New Jersey
1 review
0 helpful votes
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AWESOME... AWESOME... AWESOME
January 7, 2016

I purchased with Jomashop.com a few times and everytime I have had a wonderful experience. The products are true, prices are amazing and the turnaround is unbelievable. I will always use this site now and in the future as well as recommending it to my friends, coworkers and family.

Date of experience: January 7, 2016
Virginia
1 review
0 helpful votes
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Excellent
January 7, 2016

I have ordered from Jomashop on several occasions and each experience was an extremely simple and smooth transaction with fast delivery and quality products at amazing prices.

Date of experience: January 7, 2016
Texas
1 review
0 helpful votes
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Great place for a Brand name watches
January 7, 2016

I have been a regular customer for Jomashop over many years and I have ordered many watches like MK, Mark Jacobs and many other brands for my wife, myself and many friends. It's a good place to shop for watches with a great price. Their shipping is also very efficient. My 1st place to look for any brand name items is: JomaShop... My recent Order #M1Q775W

Date of experience: January 7, 2016
Colombia
2 reviews
0 helpful votes
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Happy customer
January 7, 2016

I have purchased 2 watches over last few years. Always good price and fast delivery.

Date of experience: January 7, 2016
Florida
1 review
0 helpful votes
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Disatisfied
January 7, 2016

Ordered watch but was informed it was not in stock and was provided with a 30 USD discount on next purchase over 250 uSD; however every time I tried to make a purchase the code provided for the discount would be described as invalid. The gesture was nice and motivated me to try to purchase but since the promised rebate was not forthcoming I now have 2 reasons to distrust the seller's credibility.

Date of experience: January 6, 2016
Alabama
1 review
0 helpful votes
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Not at all pleased with customer service. Not at all pleased with the quality of the item purchased. Would not exchange or refund. Item was not as described. They used the excuse that it was purchased over 30 days to refuse my exchange or refund. I will not recommend or do business with this company again.

Date of experience: January 6, 2016
California
1 review
0 helpful votes
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The selection options were endless! Quick delivery and everything was packaged perfectly to avoid damage during the shipment. Received a great discount on the order and the delivery confirmation came right on time! Couldn't be happier, great doing business with you!

Cheers,

- Josh

(M1Q6Y21)

Date of experience: January 6, 2016
California
1 review
0 helpful votes
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Great Products - Competitive Prices
January 7, 2016

I've ordered a few watches and pens on the site... and I like the pricing. Couldn't find it's match anywhere else... so, I've stopped trying to search for better prices and just shop here now. Delivery is swift, and I've not had any challenge yet with any part of the process or products I've purchased. I'd recommend!

Order number M1Q7H51

Date of experience: January 6, 2016
North Carolina
1 review
0 helpful votes
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A Great Place to Shop Online
January 6, 2016

As a repeat customer, I enjoy Jomashop great deals and excellent shipping.

Date of experience: January 6, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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