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JomaShop Reviews Summary
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
This summary is generated by AI, based on text from customer reviews
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I've ordered multiple watches from JOMASHOP. The quality of the watches are great and the orders arrive quickly.
Lower prices than other sites and fast delivery, Authentic watches.
My experience was very good however on both items that I've ordered I didn't get what I expected. The first watch had a blue face and when i got the Citizen watch it was sooo dark blue it looked black. The second watch I bought as a gift for someone and it was sooo light weight it felt cheap. I ended up liking the first watch and kept it and the 2nd watch was Christmas present so it was too late.
I purchased a Michael kors watch for my wife for Christmas, you beat macys price by close to 100 dollars. Case closed. Very quick shipping and just a great company to do business with. Thank you.
La pagina es muy clara y el envio llego muy rapido, muy confiable la pagina.
I was very pleased with the price and detailed description of the time piece. I was even more impressed with the speed of which it arrived.
I was glad to learn of your web site and to purchase a watch from you. You have many superb brands at great pricing.
When I first got this watch I thought the dial/face was a little too big. But the more I wore it, the more I realized it was just right. It's oval which gives it a nice, classy look. I have sensitive skin (to metal) and the band does not bother me at all. I really like the watch. In fact, I now have 2 Skagen watches - this one which is gold colored, and another which is stainless (silver) color.
M1Q9B8B Best price, watch came on time. Keeps perfect time.
Self charges on ambient light, calibrates itself on wwv time standard.
Love the watch! Never have to reset it, never have to ever put batteries in...
Can read luminous hands in dark. Sapphire crystal resists scratches.
Had to adjust steel band smaller and had to figure out how to read
Alternate time wheel (set for London, we are in CST usa).
Shipping was very fast, and my watch came with full box.
We have bought two Breitling watches from Jomashop. With our first experience, they went far and beyond to ensure we were satisfied and that we received what we wanted in short order. Based on this experience, last Christmas I bought my husband a Breitling, hassle free from this site! They're professionals, products are genuine and they go beyond for their customers! True and trusted site! We will shop again here! Thank you Jomashop!
I Have made many purchases from Jomashop and as always got the best price and free shipping on my order. M1Q9898. I will continue to shop here for the great value.
Order delayed but we received the watch before Christmas.
The deal was so good. I will definitely shop for more watches.
So far I have ordered 2 watches and both purchase went smooth. No issues.
I purchased Diesel watch from Jomashop.com and was very pleased with the overall experience. My order # M1R027T.
I shopped for a watch for my young sister back home in Ireland. She wanted a certain style and I tried Macy's first it was not available then I searched for the brand and Jomashop came up in the results.
I was Skeptical at first because the price was a lot cheaper 30% or less. Anyway took a shot and it arrived well packaged and perfect. Sister loved it and I wam no longer a skeptic.
5 stars service and follow up from Joomashop thank you
Mark
M1Q9F0M
This was my first experience with Jomashop and am very satisfied with my purchase. This watch was a gift for my son and he was surprised and elated to receive this beautiful time piece. Jomashop's amazing prices and large selection will definitely bring me back in the future. My package arrived 2 days after my purchase. Great experience every step of the way!
Great prices/ legit products
Above average phone customer sevice
Average chat customer service
Not so good email customer service
Overall will purchase again.
I would like to thank Jomashop for their wonderful service. I bought a very nice watch for Christmas and it was delivered quickly and in great shape. I will always give Joma a look to see what they offer before purchasing any ware else. Thanks again Jomashop. Paul Shanahan
M1Q921H
They always had what l need-want in stock and at the best price 3 years running
I purchased a Mont Blanc Wallet from Jomashop and as I have experienced many time in the past, the shipping is fast, product is authentic and it has just been a very super experience knowing that I can buy quality luxury item from a trusted site at a discount price.
From the business
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members