On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JomaShop Reviews Summary
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The purchase was made on Oct 28,2015 and till mid January didn't receive the purchase. It has been months and still waiting for the claim process to start. :(: (
I've ordered from the site several times without major problems
The prices are pretty nice, the main problem are the delivery times, they are never accurate
I have bought quite a few things from Jomashop and will continue to do so. I have been burnt in the past while buying expensive time pieces online and the mental peace to know that the products are authentic is very important to me. I never had to work with the Customer Service team as the items are perfect and as described.
Ordered for my wife for Christmas. Arrived in 3 days, great packaging and all complete. Great watch in perfect shape Price was excellent, unfortunately for me they put it on sale an additional $100 off within a week. Fortunes of war I guess, but its all good.
Very nice product and good quality, delivery time was also as expected! Thank you!
.
I ordered a crystal star Christmas ornament as a gift for a friend and I was very pleased with the whole process. The online order was easy to complete and the shipping was relatively quick. I received the ornament and it was in excellent condition and I thought it was a very high quality item.
My old watch finally stopped working. I was doing a lot of research to find a replacement. I found it at Jomashop for $75-120 less than everywhere else that I looked. I actually researched Jomashop to make sure it was legit lol!
I will probably only by any new watches from them, they are my new standard for low prices.
I've always had great experience with Jomashop
If you want anything from Michael Kors just call or go on line. For your orders. And when you order it's delivery right on time or before.
Thank you JOMASHOP!
Trease Wagers
I was looking for the perfect birthday gift for my boyfriend and I found a beautiful Montblanc pen but every site that I looked on was over $290 and wouldn't ship on time. Found it on Jomashop for half the price and shipped in a couple of days!
Product arrived quickly, the whole process was simple
I bought a watch and the process was very fast. The prices are much lower than other sites, and the watch was received in perfect condition. Shipping was good too. Everything great. I highly recommend this site. Order M1R0B5H
Very satisfied overall with the experience, my dad loves the Tissot I bought for him!
Order Number M1R123A
I was able to find the item I was looking for at a price well-below what was offered at amazon. The order arrived in perfect condition and in a timely manner.
I would definitely use this company again!
You just can't beat a good watch. They are a great addition to anything you're wearing for work, casual dress or formal wear, sports, etc. Jomashop has it all. Their selections, photos, descriptions and prices are all Great! And, I've never waited more than two days for a watch to be delivered, even if I ordered on a weekend! I've searched a lot of other places, but find it very difficult to beat Jomashop! So, I stopped trying and just go directly to the Best!
I was hesitant at first but my experience ended up being a breeze (Order M1R032M). Jomashop offered the best price and they shipped the next day. My boyfriend loves his new watch!
The *item* I ordered was delivered as expected. The postal service messed up delivery somehow (returned the item as undeliverable). Jomashop intercepted the return at their end and returned it to me immediately. Great service! Great price!
Buying it as a gift for my niece. For the first time, everybody liked it.
Ordered a watch on New Year's *******@4p and it has yet to be shipped... I called customer service and they made a lame excuse. Stills waiting
From the business
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members