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JomaShop

4.3

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Texas
1 review
0 helpful votes
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I was looking for a good fossil watch at my affordable price. I checked every shopping website. But I was not happy with the price. Then I came to know about Jomashop. They are giving me the same brand new watch at very cheap price. Thanks to Jomashop. I will suggest my friends, colleagues, relatives to go for shopping at Jomashop.

Date of experience: May 10, 2016
Canada
1 review
0 helpful votes
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Great service and great product
May 11, 2016

Great price and service. Shipping was prompt and the product was exactly as described. I would definitely shop here again.

Date of experience: May 9, 2016
California
1 review
0 helpful votes
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Another great experience
May 11, 2016

Ordered mom a Mother's Day gift 2 days before Mother's Day and the beautiful Breitling showed up on time and exactly as described.

Order number M12A8778

Date of experience: May 9, 2016
California
1 review
0 helpful votes
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I love my watch!
May 11, 2016

My order came as seen in the picture and i receivers it on time. They also gave me a discount because it is my first time to order at joma shop. I would love to order another watch from them.

Date of experience: May 9, 2016
Florida
1 review
0 helpful votes
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Joma shop purchases
May 11, 2016

Jomashop is simple and fast. They always have a great selection and everything is authentic!

Date of experience: May 9, 2016
Australia
1 review
0 helpful votes
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Professional and positive
May 9, 2016

My wife was delighted with her new watch, and that makes for a happy life for me. Jomashop handled the sale in a smooth, fuss-free fashion, and I received the watch, here, in Australia, well in time for her birthday. They are a fine organization to deal with.

Date of experience: May 9, 2016
New Jersey
1 review
0 helpful votes
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Michael Kors Watch
May 9, 2016

I purchased a Michael Kors watch from Jomashop. It was delivered within 3 days. I was extremely happy with my purchase. The price of the watch was great and the shipping time was great. I would definitely purchase from them again and would also recommend them to family and friends.

Date of experience: May 9, 2016
Maryland
2 reviews
0 helpful votes
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Top Drawer Service
May 9, 2016

Ordered a top-of-the-line Citizen watch, advertised at an excellent price. Shipping was very fast, and product was exactly as advertised. Outstanding experience.

Date of experience: May 9, 2016
District of Columbia
2 reviews
0 helpful votes
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I purchased a watch for myself and then turned right around and purchased one for my mom and she loved it! I came back to Jomashop because when I got my watch I was so satisfied with how effective it was to order online and how quickly I received my watch. I'll definitely buy again from them and recommend to those in my network

Date of experience: May 9, 2016
Missouri
1 review
0 helpful votes
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My MK bag
May 9, 2016

My darling husband gave me this bag for Mother's Day and told me to do this review for you... He ordered it in March and it arrived quickly... he hid it from me for almost two months... so that was pretty cool and not easy to do. I love my bag. It was very well packed and in perfect shape! Thank you! Five STARS!

Date of experience: May 9, 2016
New Jersey
1 review
0 helpful votes
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Great Product
May 9, 2016

Bought a Diesel watch great watch with lots of style. Great experience with buying my watch and great delivery time. Get lots of compliments on my watch thanks

Date of experience: May 9, 2016
Illinois
1 review
0 helpful votes
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I bought two watches from Jomashop. When I received it, it was in the same exact condition and look like it was displayed in the product details. I had little doubt about my purchase and delivery, but it was all good.

Date of experience: May 7, 2016
Mexico
2 reviews
0 helpful votes
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Great store
May 7, 2016

I have bought many watches from jomashop and every time it's been so easy to do the whole proces. I always received my watches on time and in perfect working order. I would highly recommend buying a watch from them. Also amazing prices.

Date of experience: May 6, 2016
New York
2 reviews
23 helpful votes
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Quick Delivery
May 7, 2016

I order Burberry scarf which was delivered next day. The price was much better than anywhere else.

Date of experience: May 6, 2016
Pennsylvania
1 review
0 helpful votes
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Overall good
May 7, 2016

I love my watches... great price for both of them. But got my Michael Kor watch and had to get a battery put in because it was dead..

Date of experience: May 6, 2016
New Hampshire
1 review
0 helpful votes
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My 1st Choice For Watches
May 7, 2016

I have been purchasing watches from Jomashop for several years. There is no better place on the internet to make a purchase. Every watch is exactly as described and always factory fresh. Occasionally you may find a watch at a lower price somewhere else only to find it was a return, repackaged, or in some cases even a a replica when you receive it. You never have to worry about any of that with Jomashop and their prices are always a fraction of what you would pay at the mall or retail location. Absolutely the best!

Date of experience: May 6, 2016
California
1 review
0 helpful votes
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Great collection
May 6, 2016

I always get the best deals and I find Joma shop to be the best place to shop online gifts for friends and family. I love the watch designs and collections and the price I pay for it is satisfying.

Date of experience: May 5, 2016
Mexico
1 review
0 helpful votes
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Excellent for online shopping.
May 6, 2016

Jomashop has a wide variety of watches and nice stuff, and the service and quality are great. I have had not a single issue with my purshases nor my products. I fully recommend it.

Date of experience: May 5, 2016
New Jersey
1 review
0 helpful votes
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I continue to shop and purchase from Jomashop for two simple reasons. One, I have found that they consistently feature the most distinctive selection of Invicta watches available online from watch e-tailers. Two, their prices are generally the most competitive. In a couple of instances they were more that $50 lower for the exact same wristwatch. And by using the specific product serial number I was able to compare "apples to apples" and be certain that the price difference was true, and it was. Keep it up Jomashop!

Date of experience: May 5, 2016
Utah
1 review
0 helpful votes
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Poor service
May 5, 2016

I bought a Philip Stein watch and the strap broke within 60-days and Jomashop did nothing to help me. Because they are not a Philip Stein authorized dealer, Philip Stein would not stand behind their warranty.

Date of experience: May 5, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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