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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I searched all over the web and Jomashop had the best price and selection. My order was processed promptly and I received my order actually a day early.
Jomashop had a great variety to chose from with a decent price. Also shipping was really fast, I will defiantly shop here again. M12B6923
I've purchased watches --- from Michael Kors to Dior. Sometimes it takes time to get response, a great shop overall.
I always find what I'm looking for at the right price, sometimes choosing is the toughest part!
Saw a watch in Aruba and they would not deal at all, went back to my hotel and found it on Jomashop.com discounted 40% placed the order right away and it was at my house when I returned from my vacation. Great experience and it was so easy to order.
I found the Jomashop through a web search. I went to their site to buy some espresso coffee. The website was very easy to use and I was able to quickly find my product. Ordering was a breeze and the package was delivered in a short period of time. I'm very satisfied with the product and the service that Jomashop provided. I will definitely order again from their site.
The pen was perfect and exactly as advertised at the best price on the internet! Fast shippping too! I look forward to shopping at Jomashop again.
Buying my watch with jomashop was very easy. After my first purchase with them I realized they are very trustworthy and I can depend on them to get my watch to me safely. Even on my cheaper watches they come boxed and wrapped very nicely to ensure safe delivery. M12B7343
Service was great, got exactly what I ordered quickly and in perfect condition.
The Mont Blanc was austerely beautiful and functional. Delivery was fast and packaging nice.
Simply value for money and I haven't see a better deal online that match Joma.
Delivery is prompt and wide range of collection.
Proudly recommend to my friends.
Cheers,
M12B6585
Excellent service, prompt delivery, and exactly as described. On top of that, it was the best pricing too. I will definitely buy from them again. Order # M12A8608
I got the product, it was an easy purchase. However, customer service rep was very eager to get off the phone and kept cutting me off before I can finish any of my sentences. Usually when purchasing quality products, a customer is treated with a minimal level of respect and customer service. I did not experience this the day I purchased my watch.
I ordered a watch and received it on time without any issues. Good service!
I found Jomashop on one of my online ventures and the website was fantastic and their products looked profoundly elegant. I decided to buy a watch. When it arrived a week and a half later It was a beauty. I wore it for a day and it broke. It just stopped working. I can't describe how disappointed I am.
I ordered a Tissot Visodate and it was delivered on time for a great price. The watch works great. Will be buying from them again soon.
My experience was great. The order was easily placed and it arrived in a timely manner. The watch works perfectly. It came well packaged. I love the watch!
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

