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JomaShop

4.3

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Washington
1 review
0 helpful votes
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Prompt service and great deal
May 12, 2016

I searched all over the web and Jomashop had the best price and selection. My order was processed promptly and I received my order actually a day early.

Date of experience: May 12, 2016
Afghanistan
1 review
0 helpful votes
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AWESOME!
May 12, 2016

Jomashop had a great variety to chose from with a decent price. Also shipping was really fast, I will defiantly shop here again. M12B6923

Date of experience: May 12, 2016
Louisiana
1 review
0 helpful votes
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Flawless ordering process and fast shipment. Thanks

Date of experience: May 12, 2016
Japan
1 review
0 helpful votes
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A Great Shop
May 12, 2016

I've purchased watches --- from Michael Kors to Dior. Sometimes it takes time to get response, a great shop overall.

Date of experience: May 11, 2016
West Virginia
2 reviews
0 helpful votes
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The perfect gift!
May 12, 2016

I always find what I'm looking for at the right price, sometimes choosing is the toughest part!

Date of experience: May 11, 2016
New York
1 review
0 helpful votes
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Review
May 12, 2016

Great site great deals great everything. Just needs to add more stuff

Date of experience: May 11, 2016
Illinois
1 review
0 helpful votes
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Great price and Shipping
May 11, 2016

Saw a watch in Aruba and they would not deal at all, went back to my hotel and found it on Jomashop.com discounted 40% placed the order right away and it was at my house when I returned from my vacation. Great experience and it was so easy to order.

Date of experience: May 11, 2016
Maryland
1 review
0 helpful votes
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I found the Jomashop through a web search. I went to their site to buy some espresso coffee. The website was very easy to use and I was able to quickly find my product. Ordering was a breeze and the package was delivered in a short period of time. I'm very satisfied with the product and the service that Jomashop provided. I will definitely order again from their site.

Date of experience: May 11, 2016
New Jersey
1 review
0 helpful votes
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Jomashop Feedback
May 11, 2016

Always satisfied with description, quality, and prompt delivery.

Date of experience: May 11, 2016
Arkansas
1 review
0 helpful votes
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Wonderful value!
May 12, 2016

The pen was perfect and exactly as advertised at the best price on the internet! Fast shippping too! I look forward to shopping at Jomashop again.

Date of experience: May 11, 2016
Utah
1 review
0 helpful votes
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Invicta speedway
May 12, 2016

Buying my watch with jomashop was very easy. After my first purchase with them I realized they are very trustworthy and I can depend on them to get my watch to me safely. Even on my cheaper watches they come boxed and wrapped very nicely to ensure safe delivery. M12B7343

Date of experience: May 11, 2016
Massachusetts
1 review
0 helpful votes
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Great Service
May 11, 2016

Service was great, got exactly what I ordered quickly and in perfect condition.

Date of experience: May 10, 2016
Florida
1 review
0 helpful votes
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Great pen and design
May 11, 2016

The Mont Blanc was austerely beautiful and functional. Delivery was fast and packaging nice.

Date of experience: May 10, 2016
GB
1 review
0 helpful votes
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Trusted Service
May 11, 2016

Simply value for money and I haven't see a better deal online that match Joma.

Delivery is prompt and wide range of collection.

Proudly recommend to my friends.

Cheers,
M12B6585

Date of experience: May 10, 2016
Florida
1 review
0 helpful votes
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Couldn't be happier
May 11, 2016

Excellent service, prompt delivery, and exactly as described. On top of that, it was the best pricing too. I will definitely buy from them again. Order # M12A8608

Date of experience: May 10, 2016
Ohio
1 review
0 helpful votes
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I got the product, it was an easy purchase. However, customer service rep was very eager to get off the phone and kept cutting me off before I can finish any of my sentences. Usually when purchasing quality products, a customer is treated with a minimal level of respect and customer service. I did not experience this the day I purchased my watch.

Date of experience: May 10, 2016
New York
1 review
0 helpful votes
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Delivered on time
May 11, 2016

I ordered a watch and received it on time without any issues. Good service!

Date of experience: May 10, 2016
Virginia
1 review
0 helpful votes
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Watch Broke
May 10, 2016

I found Jomashop on one of my online ventures and the website was fantastic and their products looked profoundly elegant. I decided to buy a watch. When it arrived a week and a half later It was a beauty. I wore it for a day and it broke. It just stopped working. I can't describe how disappointed I am.

Date of experience: May 10, 2016
Nevada
1 review
0 helpful votes
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Great Watch Delivered as stated
May 11, 2016

I ordered a Tissot Visodate and it was delivered on time for a great price. The watch works great. Will be buying from them again soon.

Date of experience: May 10, 2016
Michigan
1 review
0 helpful votes
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Michael Kors watch
May 11, 2016

My experience was great. The order was easily placed and it arrived in a timely manner. The watch works perfectly. It came well packaged. I love the watch!

Date of experience: May 10, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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