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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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GB
1 review
0 helpful votes
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Excellent service
May 18, 2016

Jomashop is a great site for buying watches. It always has discounts on popular brands.

Date of experience: May 17, 2016
North Carolina
1 review
0 helpful votes
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Great Site
May 18, 2016

I was very happy with my order, great quality and great customer service. Fast delivery for a great product.

Date of experience: May 17, 2016
Finland
2 reviews
0 helpful votes
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Great job!
May 18, 2016

I made my order from Europe and I was afraid that it would take long time to get the watch but the watch came fast and it was very well packed. I will definitely recommend Jomashop for everyone because it is the easiest way to get new watch. I'm also very pleased that prices were significantly lover than the rest of the places I checked.

Date of experience: May 16, 2016
Puerto Rico
1 review
0 helpful votes
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Great buy!
May 18, 2016

My experience buying at Jomashop has been excellent, fast shipping and super low prices. Live chat helpful.

Date of experience: May 16, 2016
California
1 review
0 helpful votes
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The watch so cute and after I gave to my little girl she was very happy and no complain.

Date of experience: May 16, 2016
KR
1 review
0 helpful votes
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Without a doubt purchased items are authentic, with all warranties and casing fully the real deal. I don't know how they are able to sell them at such a discounted price! Shipping and handling to delivery, all aspects of purchasr were good.

Date of experience: May 16, 2016
New Jersey
1 review
0 helpful votes
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Joma Shop is the best
May 16, 2016

I recently placed my first order (M12C5747) through Joma Shop. I did a lot of research and everything I read said they were a great shop. That was completely confirmed after I placed my order. There a minor issue in the shipping, completely on the shipping carrier's side and Joma Shop's customer service helped me get it all taken care of. They were professional and went out of their way to help me out. Their customer service rep even followed up with me a few days later to make sure everything was taken care of. This is exactly the kind of piece of mind you want when you are placing an order for an expensive watch. Real service from real people.

Date of experience: May 16, 2016
New York
1 review
0 helpful votes
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M12C2177
May 16, 2016

Very nice watch. It is my first choice to buy a watch. I always shopped in Jomashop. The shipment is quick.

Date of experience: May 16, 2016
California
1 review
0 helpful votes
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Prompt service
May 16, 2016

Jomashop provides very competitive pricing and great service. I recommend this website to anyone who likes to buy popular brands for lesser price.

Date of experience: May 16, 2016
New York
1 review
0 helpful votes
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Good watch
May 16, 2016

I can always find good deal in jomashop. It is my first choice to buy a watch!

Date of experience: May 16, 2016
California
1 review
0 helpful votes
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Satisifed shopping
May 16, 2016

It's a really satisfied shopping experience. I really like the watch

Date of experience: May 16, 2016
Oregon
2 reviews
0 helpful votes
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The Best On-Line Retailer
May 15, 2016

Very easy to deal with JomaShop.com and I highly recommend it to anyone appreciating good things in life!

Date of experience: May 14, 2016
Viet Nam
1 review
0 helpful votes
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Ordernumber: M12B6025
I knew about Jomashop about 2 years ago. Since then I bought many watches on Jomashop and I love all those ones :))

Date of experience: May 14, 2016
Washington
1 review
0 helpful votes
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GREAT WATCH PRICES
May 15, 2016

Joma shop carries a wide selection of watches with the best prices and great delivery.
I have ordered several watches from JomaShop and they have exceeded my expectations..

Date of experience: May 14, 2016
California
1 review
0 helpful votes
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A Great Shopping Experience!
May 14, 2016

Fantastic service! Received my order M12B8796 very fast! Very professional service! Would definitely order from again and highly recommend.

Date of experience: May 13, 2016
Philippines
1 review
0 helpful votes
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Awesome Service
May 14, 2016

There was this one time that I was promised of a $10 discount if I buy an item worth more than $100. True to Jomashop's promise, the discount was applied on the product I wanted to buy. The service is way too AWESOME!

Date of experience: May 13, 2016
Ukraine
1 review
0 helpful votes
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I made my first purchase at jomashop.com 3 years ago. I think since that time I ve bought more than 50 times there - and all times it was a great pleasure. As JS always provides the lowest prices and the highest quality service as 1-2 day shipping and undoubtable guaranteed autenticity of products. Love your style, lobe your way of making me satisfied:*

Date of experience: May 13, 2016
Kansas
1 review
0 helpful votes
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Great service
May 15, 2016

Jomashop has always been reliable and delivered products on time.

Date of experience: May 13, 2016
Brazil
1 review
0 helpful votes
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I Jomashop customer for a few years and will continue to be. Authentic products, and whenever I needed after sales service was well attended on the order M12B3357.

Date of experience: May 12, 2016
New York
1 review
0 helpful votes
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Good experience
May 12, 2016

I am completely satisfied. Good deal good product what else we need. Thank you.

Date of experience: May 12, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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