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JomaShop

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Norway
1 review
0 helpful votes
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Great!
May 22, 2016

Excellent service and great selection of timepieces. Relatively fast shipping and comfortable pricerange. Would recommend to friends.

Date of experience: May 20, 2016
Nevada
1 review
0 helpful votes
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Five stars
May 20, 2016

Excellent experience the watches were shipped out in a timely fashion I could not beat the price at a regular store

Date of experience: May 20, 2016
Virginia
1 review
0 helpful votes
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Authentic Michael Kors watch
May 21, 2016

Shipping was fast (1 Day from NY to MD) and my watch arrived new in its original box. Will order again!

Date of experience: May 20, 2016
Indiana
1 review
0 helpful votes
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Great experience
May 21, 2016

This is the second order and the process was consistent and provided a great ordering experience.

Date of experience: May 20, 2016
Florida
1 review
0 helpful votes
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Great store!
May 21, 2016

I have bought from Jomashop.com for years. It has always been great.

Date of experience: May 20, 2016
California
1 review
0 helpful votes
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Wonderful watch
May 21, 2016

The watch i ordered arrived quickly and in an unmarked box (which is useful if your spouse knows this company). The watch looks exactly like what i ordered and is a perfect fit

Date of experience: May 20, 2016
Colorado
1 review
0 helpful votes
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Law School Grad Gift
May 20, 2016

Best Price, Easy on time delivery for a very special day.

Date of experience: May 19, 2016
New York
1 review
0 helpful votes
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Order #M12C7820
May 21, 2016

Excellent and simple! The watch arrived pristine and is even more beautiful in person. Thanks so much!

-Jess

Date of experience: May 19, 2016
Mississippi
1 review
9 helpful votes
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Awesome shopping experience
May 20, 2016

Very well pleased with my shopping experience. My order arrived very quickly and was just as described. Plus, the price was better than anywhere else that I found. And the added warranty was certainly another plus. Overall experience 5 stars because 6 wasn't an option. I will certainly do future business.

Date of experience: May 19, 2016
New York
1 review
0 helpful votes
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Good store
May 20, 2016

I bought a watch with good price and quality. It's worth.

Date of experience: May 19, 2016
Texas
1 review
0 helpful votes
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Michael Kors Selma for a steal!
May 20, 2016

I received a black Michael Kors Selma satchel extremely fast after ordering, not to mention I got it for a great price

Date of experience: May 19, 2016
Illinois
1 review
0 helpful votes
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Excellent
May 20, 2016

It was amazing to have all brands in site and good user interface to view the products.

Date of experience: May 19, 2016
California
1 review
0 helpful votes
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Grooms gift watch-Citizen eco
May 20, 2016

My experience with jomashop was one that I will not hesitate to shop at this website in the future. I am very happy with my purchase of a Citizen Eco watch for my soon-to-be groom! I am contemplating getting a new watch for myself thru jomashop!
My order number is M12C6947

Date of experience: May 19, 2016
Florida
1 review
0 helpful votes
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Great prices
May 20, 2016

They have great prices, quality product and fast shipping!

Date of experience: May 19, 2016
Texas
1 review
0 helpful votes
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I PLACED AN ORDER THAT I NEVER RECEIVED AND NOW IM GETTING THE RUN ARIUND ABOUT BEING REIMBURSED OR SENT NEW MERCHANDISE. I'VE EVEN GOTTEN A SUPERVISOR INVOLVED AND THAT DIDN'T HELP AT ALL. I WILL NEVER DHOP HERE AGAIN NOR WILL I RECOMMEND THIS PLACE TO ANYONE.

Date of experience: May 18, 2016
Israel
1 review
0 helpful votes
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Good service
May 18, 2016

The product arrived at good condition and very fast.
I had a good product tracking and the price was fair.

Date of experience: May 18, 2016
New York
1 review
0 helpful votes
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Ultimate Jomashop!
May 18, 2016

Shopping at Jomashop was a pleasant and positive experience. The website is simple, easy to navigate and has so many choices at great prices. I was shopping for a stylish watch and found one to fit my need as I'm sure you can too. Jomashop shipping is fast as the item came in only three short days. I would recommend Jomashop to anyone who needs a great watch at a great price.
Thank you Ultimate Jomashop!

Date of experience: May 17, 2016
Ohio
1 review
0 helpful votes
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Great watch shop
May 18, 2016

Great selection, best prices on the web. Super fast shipping. I will continue to buy from them.

Date of experience: May 17, 2016
Indiana
1 review
0 helpful votes
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The Right Stuff
May 18, 2016

Great site for the best watches on the market. Great prices, fast service, excellent customer service!

Order#
M12C5124

Date of experience: May 17, 2016
Canada
1 review
0 helpful votes
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Best online shop
May 18, 2016

Jomashop is a world class company that provides excellent services with a polite and helpful staff. They are truely a blessing and their products always ship on time. All their products are authentic and from the official company. I love jomashop... M12C3914

Date of experience: May 17, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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