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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Utah
1 review
0 helpful votes
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Poor service
May 5, 2016

I bought a Philip Stein watch and the strap broke within 60-days and Jomashop did nothing to help me. Because they are not a Philip Stein authorized dealer, Philip Stein would not stand behind their warranty.

Date of experience: May 5, 2016
Massachusetts
1 review
0 helpful votes
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Missing warranty card
May 6, 2016

I bought Patek Philippe Watch recently. I have bought several items from you before. My experience has been positive but this time I am disappointed there was no warranty card in the consignment and proof of authenticity of the goods.

Ajit

Date of experience: May 5, 2016
California
1 review
0 helpful votes
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Excellent & Prompt Service
May 6, 2016

I have bought 4 watches till now from jomashop. I also did a few exchanges & their return & exchange is hassle free. I will recommend everyone to shop from jomashop for the best deal & customer service.
M12A7553

Date of experience: May 5, 2016
California
2 reviews
0 helpful votes
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Great experience and best price. I shopped it so I know..

Date of experience: May 5, 2016
Texas
1 review
0 helpful votes
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5 STARS
May 6, 2016

Excellent service good people I am happy with may watch thank you much

Date of experience: May 5, 2016
Florida
1 review
0 helpful votes
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Best prices
May 6, 2016

Best Prices, Quality and delivery. All round great value.

Date of experience: May 4, 2016
Singapore
1 review
0 helpful votes
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M12A8255 order from Jomashop
May 5, 2016

Website is very user-friendly and watches are at great prices. The only downsides are the overseas shipping cost and waiting time.

Date of experience: May 4, 2016
Slovenia
1 review
0 helpful votes
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Speed of sound delivery
May 5, 2016

Very pleased with the service, very fast trans-Atlantic (damn, is Concorde still flying?) delivery, and... the most BEAUTIFUL watch ever. Recommended!

Date of experience: May 4, 2016
Maryland
1 review
0 helpful votes
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Top notch in every category!
May 5, 2016

Jomashop provides the top brands for the best prices period. Quick deliveries, blockbuster deals, what more can you ask for? Thanks a bunch!

Date of experience: May 4, 2016
Singapore
1 review
0 helpful votes
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1st Rate Buying Experience
May 5, 2016

Decided to make my purchase via Jomashop due to its favourable reviews and I wasn't disappointed. Great price and prompt delivery.

Date of experience: May 4, 2016
New Jersey
1 review
0 helpful votes
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Awesome
May 4, 2016

First time shopper wasn't sure if co was legit. Found out my merchandise arrived quickly and packed securely... Updates were given regularly. I love the discounts and quality of products... bottom line I'm happy!

Date of experience: May 3, 2016
Panama
1 review
0 helpful votes
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Fast and furious
May 3, 2016

Great quality, price and fast shipping. The best birthday present I could have bought

Date of experience: May 3, 2016
California
1 review
0 helpful votes
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My husband likes it!
May 3, 2016

He's a big fan of Montblanc. I gave it to his birthday.
He really liked it. It was a really great gift!

Date of experience: May 2, 2016
Illinois
1 review
0 helpful votes
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The frame of the sunglasses are very prone to scratches. I don't know if this is the same for all raybans but mine were scratched the 2nd day I wore them and put them away in my pocket.

Date of experience: May 2, 2016
Michigan
1 review
0 helpful votes
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Good Service co.
May 3, 2016

Great selection, good prices, great customer service, fast delivery. Thank you!

Date of experience: May 2, 2016
RU
1 review
0 helpful votes
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Easy, fast and profitable!
May 3, 2016

I bought a wonderful MK watches at Jomashop and was absolutely satisfied with my order M12A2537) The site is clear, the profit is obvious, delivery was fast and I've got my order soon Thanks for everything)

Date of experience: May 2, 2016
Israel
1 review
0 helpful votes
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Quick and efficient service!
May 3, 2016

Finding a watch on Jomashop is not only easy but exciting! You get to see prices on watches slashed from what you'd expect them to be priced at.
The service is quick and easy. I needed things should sticky and had to make a call about it and they were accommodating and made sure it went out that day.
I also used the chat feature to help pick out a watch and was very happy with the guidance I received.

Date of experience: May 2, 2016
Wyoming
1 review
0 helpful votes
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Quality at half the price
May 3, 2016

Jomashop delivered a high quality genuine watch to me at half the price of competitors. I would highly recommend.

Date of experience: May 2, 2016
Uruguay
1 review
0 helpful votes
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Great present
May 3, 2016

I bought a Fossil and it's great. Very good prices.

Date of experience: May 2, 2016
New Zealand
1 review
0 helpful votes
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Jomashop Review
May 2, 2016

I've purchased three very nice watches from Jomashop (two for me and one for my wife).

Excellent pricing, range and prompt service all the way to New Zealand.

Very happy with all of these watches and I recommend Jomashop to all my watch loving friends!

Date of experience: May 1, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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