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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Michigan
1 review
0 helpful votes
Follow Angela T.
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I was looking to buy a AX watch(M*******) as a gift for a friend and Jomashop had an excellent selection at some fantastic prices. I was on a budget and needed to get the best bang for my buck but I did not want to worry about getting fakes either from shady online retailers.

I got one in the style my friend loves and she proudly wears it everyday and I'm pleased that I managed to get a great deal on it too. It was a win-win situation for us! Thank you Jomashop for always having a huge selection of watches at great prices.

Date of experience: May 1, 2016
Illinois
1 review
0 helpful votes
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Perfection!
May 1, 2016

I have ordered 2 separate times from this company and I have been completely satisfied both times. I received both of my orders super fast and they were exactly as described. I ordered Fossil watches both times. They arrived with all of the original tags and packaging. I will definitely do business with Jomashop again and I highly recommend them to everyone! Thank you Jomashop for a great, hassle free, upfront experience!

Date of experience: April 30, 2016
Rhode Island
1 review
0 helpful votes
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Review
April 30, 2016

I really liked everything. The service and the product were perfect.

Date of experience: April 29, 2016
New Jersey
1 review
0 helpful votes
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M1298481
April 30, 2016

M*******

Jomashop is simply put, the best online watch store out there. Cheapest prices, the most reputable brand, and a great, fast site.

Date of experience: April 29, 2016
Oklahoma
1 review
0 helpful votes
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Unexpectedly good experience
April 30, 2016

Searching interned for buying combs and I came across your site. A long time I searched and I got to know him. On it I found all brands that interest me. Then I decided to order a watch SEIKO 5 Green Dial Green Canvas Men's Watch. I was a bit skeptical because I told him from one European country precisely Serbian. The first positive experience was that the shipment very quickly send the stored tion. The second is that I could not follow the shipment through the portal just by entering the link that was sent to me by e-mail. Next, shipment arrived for 5 days which I think is a real success. The only problem was that it is on the box and on the watch was attached to a price of $ 185 while the watch is not reached with any personal account and I have problems with customs and they charged me the higher tariffs. Anyway, I am very interested in further purchases through your website.

Date of experience: April 29, 2016
Massachusetts
1 review
0 helpful votes
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Great place to buy
April 30, 2016

In a watch adict so ive got couple of watched from them and couldn't be happier. Best prices, good customer service. I will deff buy again and again.

Date of experience: April 29, 2016
Canada
1 review
0 helpful votes
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Bloody Marvellous!
April 30, 2016

This watch is pure ace and the not having to top the battery is brill, yah. Cracking good service, no complaints here. You would be off your trolley if you did love this number.

Date of experience: April 29, 2016
Philippines
1 review
0 helpful votes
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Great!
April 30, 2016

Fast shipping. Item as described. Would recommend.

Date of experience: April 29, 2016
California
3 reviews
0 helpful votes
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Best watch prices on the net
April 30, 2016

Ordered a Citizen Eco-drive watch with perpetual calendar from Jomashop. I received it just a few days later in perfect condition. Only problem was that I couldn't read the time on the dial very easily. To be fair, I wasn't sure of this even before I ordered it, but took a gamble anyway. I contacted them and told them my situation. I asked if I could return it for exchange for a different Citizen Eco-drive. Both watches were priced WELL below anyone else's, including Amazon. I returned the watch for exchange and they shipped me exactly the watch I wanted. It arrived shortly and looked and worked perfectly... and still does! If I ever plan to buy another watch it will definitely be from Jomashop!

Date of experience: April 29, 2016
Israel
1 review
0 helpful votes
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Incredible exprerience
April 29, 2016

I've purchased Seiko Solar Titanium watch. Web site is easy and very comfortable. Shipping was very fast.
Order number: M*******

Date of experience: April 28, 2016
Wisconsin
1 review
0 helpful votes
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Surprised... Impressed! M1297709
April 29, 2016

Was leery of online ordering from a place I had never heard of. Item received as advertised. Very fast processing/shipping. Unbeatable price and excellent return policy. Would order again without reservation.

Date of experience: April 28, 2016
Washington
1 review
0 helpful votes
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Every product is backed by a company dedicated to customer satisfaction.

Date of experience: April 28, 2016
New Jersey
1 review
0 helpful votes
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I was searching for a very specific style of Skagen watch and finally found it online at Jomashop. Because they provided the exact dimensions with a picture I was able to narrow my search down and found it was exactly what I was looking for. Very pleased with the whole experience!

Date of experience: April 28, 2016
Ohio
1 review
0 helpful votes
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Wonderful service!
April 29, 2016

Jomashop customer service was excellent. They have got real time responses on your orders. That's a great thing! Keep going Jomashop.

Order no: M*******

Date of experience: April 28, 2016
New York
1 review
0 helpful votes
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Bought a OMEGA from Jomashop, got the item within 3 days, and the item received is the same we saw elsewhere, but paid much less.

Date of experience: April 28, 2016
Texas
1 review
0 helpful votes
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Purchase Process
April 27, 2016

Once you create an account with this company, besides that's secure makes the whole process easy to do the check out

Date of experience: April 27, 2016
Illinois
1 review
0 helpful votes
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Longine Ladies Watch
April 27, 2016

Looked several places, Jomashop gave me a better price, availability of item, free shipping and received within expected date!
Awesome experience!

Date of experience: April 27, 2016
Pennsylvania
1 review
0 helpful votes
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So happy with my Michele watch
April 27, 2016

I will forever use and recommend Joma Shop based on the quick and helpful customer service. I wanted to be sure that before I purchase my Michele watch from a vendor other than the typical department store, I ensure it was of true quality. My e-mails back and forth with Joma Shop were trustworthy, and when I recieved my purchase, I was even happier!

Also - the fact that it was 30% cheaper than department store, NO tax, AND no shipping... why would anyone not shop with Joma Shop?!

Date of experience: April 27, 2016
Florida
1 review
0 helpful votes
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Great quality experience
April 27, 2016

Original brands at affordable prices. What else is needed? Tracking number is provided quickly, and the online support team is responsive if a question emerges. I'm really looking forward to make additional purchases in Jomashop!

Date of experience: April 27, 2016
California
1 review
0 helpful votes
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Good experience
April 27, 2016

Placed order and got it within 3 days. Great work!

Date of experience: April 27, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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