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JomaShop Reviews Summary
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I have purchased Mont Blanc fountain pen, price was good, costumer service excellent, order came on time. Could not be any happier. I will definitely buy at Jomashop again... Love it
It was a very good experience to shop on jomashop, I have made a purchase of Rayban glasses and my Tissot watch in the past and it's an amazing experience. Strongly recommend the services.
These shades were a gift for my girlfriend and she absolutely loved them. I caught them on sale and saved over one hundred dollars. The shipping was super fast and they arrived on time for her birthday. - Order# M*******
I have made purchases from Jomashop for 3 different items and have been very satisfied with the items. The customer service group is very responsive and kept me updates when there were delays on a item I ordered. I would strongly recommend Jomashop to my friends and anyone looking to save money.
I purchased a rolex and a cartier, the price was very good and the customer service support was outstanding!
Good deals on watches, I bought two Fossil watches. It was my first time buying from this site. It was very easy to navigate the website with its clear photos which allows me to have a very good idea of what I'm buying. The checkout process was flawless and delivery was fast. I highly recommend Jomashop!
Cheapest price around on the Hamilton Khaki Field Automatic. Had the watch at my door within 4 days of ordering. Fast and simple communication on my order status. Would definitely shop here again.
Very good quality, dad loves it and want buy another in the future
Ordered a watch for my girlfriend and when it arrived the watch was dead right out of the box. Emailed Jomashop twice but received no response. Its probably just a dead battery.
I have order watches couple of times and it was really great. The time estimation and delivery is punctual.
The product was exactly as advertised and delivery was quick. I am very pleased
Extremely efficient and accurate. Have bought watches previously and never had a problem. Most likely will buy again from Jomashop.
Happy with my item but not happy with jomashop. My package had to be held at the post office because it was shipped improperly. Put in a priority box with the wrong label so I had to pay the extra shipping charges in order to get my package. I reached out to jomashop over a month ago and never heard anything. I will not be returning.
Ordered an Air Blue Alpha B 44mm (order M*******); the sale price was amazing so I couldn't pass it up. I'm extremely satisfied with the watch. It keeps excellent time and I get a ton of compliments on it. Shipping was also very quick; came in a matter of two days. I will buy from Jomashop again.
This store is my go-to place. I bought a Certina (Swiss) watch that isn't even distributed in the US at a price that even beat the European stores that are mainline distributors of this brand. The delivery seemed like a luxury experience because it was so fast and the packaging was so neatly done. Even when I bought a cheaper watch from them three years ago, the delivery experience was the same. I like and trust this store.
I purchased a men's watch for myself as I like the face of the watch to be large and am so happy with this watch. It is beautiful. I like ordering from Joma because their sale prices are unbeatable and I like being able to finance with Affirm. The ordering process is so easy, they ship merchandise quickly.
Best experience ever. Super fast delivery, great customer service. Order# M*******. Great watch. Highly recommend this shop.
Really easy to deal with. Fast delivery. Will buy from Jomashop again!
Very easy ordering process, the shipping was faster than anticipated an the product came in perfect condition
Order was fast and seamless, product shipped shortly.
Great price and original items.
From the business
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members