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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Virginia
1 review
0 helpful votes
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Great service and product.
November 7, 2016

I had originally ordered from a different store but they were taking forever and did not have the item in stock. When I called Jomashop, A representative was able to help me right away. They were even able to get me a discount so it ended up that my shipping was free. My husband is very happy with his anniversary gift and I am very happy with the service that I received.

Date of experience: November 7, 2016
Florida
1 review
0 helpful votes
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Saved me over half off retail
November 7, 2016

I was shopping in Macy's and saw a beautiful diesel big daddy watch 2.0 for 310$ I had to have it while my wife was looking at the watch something clicked in me to look online for the watch cheaper. In came jomashop they had the watch for 176$ the watch came super fast and in its original packaging. Couldn't be happier

Date of experience: November 7, 2016
New Jersey
1 review
0 helpful votes
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Very good price and fast shipping!
November 7, 2016

I really enjoying shopping on this website. The prices for the watches are usually the best in town. I often check other websites and eBay before I pull the trigger to buy. I have already bought a few watches and plan on buying more in the future!

Date of experience: November 7, 2016
New Jersey
1 review
0 helpful votes
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Replacement Movado
November 7, 2016

My 5 year old Movado fell off my wrist and came apart when it hit the ground. Manufacture wanted $350 to fix it. I choose instead to buy a new Movado from JomaShop! I love it, people notice it, and it was 1/3 the price of the last one. I am a customer for life.

Date of experience: November 7, 2016
New York
2 reviews
0 helpful votes
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A nice store
November 6, 2016

I bought watches and sunglasses, over ten pieces, everyone is nice, so l trust jomashop! Great!

Date of experience: November 5, 2016
Virginia
1 review
0 helpful votes
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Best deals in town
November 5, 2016

Both of my purchases here have Ben outstanding. They have the best prices and both watches I bought were brand new. Saved me hundreds!

Date of experience: November 5, 2016
New York
1 review
0 helpful votes
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Awesome watch
November 5, 2016

I love this watch. I had bought this for my wife and she loved it so much. The watch has very pretty detailing and the rose gold tone is awesome, but it is also casual enough to wear for everyday use. Its pretty light weight and the clasp is with push button which makes things easier.

Date of experience: November 5, 2016
Arizona
1 review
0 helpful votes
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A real pleasure to deal with.
November 5, 2016

I have order several times from you and every time my product are extremely nice and exactly what I ordered. I will continue to do business. Thank you.

Date of experience: November 5, 2016
Azerbaijan
1 review
0 helpful votes
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Good
November 4, 2016

I like this site, because the price here is low than another sites.

Date of experience: November 4, 2016
NL
1 review
0 helpful votes
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Poor communication
November 4, 2016

Bad experience. My watch never arrived, and I had to withdraw my payment. Communication were poor, and I hardly got information. The hole process took more than a month.

Date of experience: November 4, 2016
Illinois
1 review
0 helpful votes
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Amazing and reliable shop!
November 4, 2016

Hello,

At first I was a bit nervous to purchase my item because the price was amazing! But if you have any doubt, then I can promise you this is an amazing store! The shipping and customer service was fantastic as well! I purchased my first Michelle watch and I could not be happier! I will be doing business withy this shop again! Thank you so much!

-M

Date of experience: November 4, 2016
New Jersey
1 review
0 helpful votes
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Great gift
November 4, 2016

Got it for my mom, like the Eco drive and the big dial. The watch is very elegant, and it's cheaper than elsewhere.

Date of experience: November 4, 2016
California
1 review
0 helpful votes
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Very good
November 4, 2016

I like the price the services is very good very fast ship

Date of experience: November 4, 2016
Florida
1 review
0 helpful votes
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I ordered my watch through Jomashop. Like many previous experiences with Jomashop, the price was the best, the delivery was fast and the service was excellent. Before I buy any jewelry I always check Jomashop first. I almost always end up buying it from Jomashop.

Date of experience: November 4, 2016
Indiana
1 review
0 helpful votes
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Tag
November 4, 2016

Great experience. Will definitely buy from Jomashop again.

Regards

Date of experience: November 4, 2016
Viet Nam
1 review
0 helpful votes
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Excellent
November 4, 2016

I'm glad to know JomaShop and always feel satisfied, be safe and have trust in JomaShop. Honestly, when I want to buy a watch, Joma is my first choice because The price 's good and have the variety about model, it's easy to check out and delivery fastly. Hope that Joma wil be more and more developing.

Date of experience: November 4, 2016
Australia
1 review
0 helpful votes
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Nixon watch
November 4, 2016

I found the site easy to use & the watch was delivered in the time frame quoted & I live in rural Victoria, packed well all associated paper work easy to follow. Great site & happy to use again & recommend

Date of experience: November 3, 2016
Arizona
1 review
0 helpful votes
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Fantastic!
November 3, 2016

I ordered a Movado watch as a gift for my Dad. Process was quick, easy and the shipping was faster than expected. Can't wait to see my Dad's reaction for his birthday next month. Thanks JomaShop.

Order#M13Q4433

Date of experience: November 3, 2016
Canada
1 review
0 helpful votes
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Luxury at prices I can afford.
November 3, 2016

Order #M13Q6724

I bought two watches recently - a Seiko for my son and a Movado for my daughter. Both watches were received brand new, in perfect condition and came with warranties. Shipping was very fast and free. I would highly recommend JomaShop.

Date of experience: November 3, 2016
Texas
1 review
0 helpful votes
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Excellent products, price and service
November 3, 2016

This company cannot be beat for price and service. I have bought watches and other jewelry from them and they have a great inventory and beat every other company online and off for price. On one occasion I wanted to return an item. It was easy and they were gracious. They are the BEST.

Date of experience: November 3, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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