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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Massachusetts
1 review
0 helpful votes
Follow Al A.
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Will shop Jomashop again!
November 3, 2016

Ordering was easy and the the Speedmaster arrived quickly with everything in fine order. The packaging was very carefully done to prevent damage in transit. Will shop again!

Date of experience: November 3, 2016
Cambodia
1 review
0 helpful votes
Follow Vichwath B.
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More varieties of watches, price acceptable, easy to access.

Date of experience: November 3, 2016
California
1 review
0 helpful votes
Follow Ray D.
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I've made multiple purchases in the past year and found their selection of watches current & updated. The shipping is extremely fast & they have outstanding payment options (installment) for more expensive purchases. I would defenitly buy again.

Date of experience: November 3, 2016
New York
1 review
0 helpful votes
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This is the second time I've ordered from Jomashop and was very pleased with the service. I've ordered two Hamilton watches and they have gotten to me in pristine condition. Packaging has always been great and shipping is fast. Saved a lot of money over shopping anywhere else!

Date of experience: November 3, 2016
New York
1 review
0 helpful votes
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Great Experience
November 3, 2016

Great selection of watches at unbeatable prices and with varying payment options. The watch shipped quickly and was a lovely gift. Unfortunately, the watch band was damaged only after a week's wear but the folks at JomaShop were responsive, courteous and helpful in solving the issue. Despite the minor issue (which was resolved), based on the customer service, I definitely will be a returning customer.

Date of experience: November 3, 2016
California
2 reviews
0 helpful votes
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Nice Watches
November 3, 2016

Very nice watches as seen on the online site. Fast shipping.

Date of experience: November 3, 2016
Virginia
1 review
0 helpful votes
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I received a lovely Marc by Marc Jacobs watch for around 50% off, in perfect condition, WITH a warranty. They have an excellent selection, all at a steal, and my watch arrived in just a few days to Seattle from NY. Order number M13Q1619

Date of experience: November 2, 2016
Michigan
1 review
0 helpful votes
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Nice Experience
November 4, 2016

Had a great sale going on the product I purchased. Smooth checkout. Received my purchase pretty quickly with no issues. Would buy form JomaShop again.

Date of experience: November 2, 2016
Texas
1 review
0 helpful votes
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M13Q3809
November 4, 2016

What I love about jomashop is you buy original stuffs@ a very affordable price. Will highly recommend this site to family n friends and definitely shop here again n again

Date of experience: November 2, 2016
Washington
1 review
1 helpful vote
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Use a temp email address
November 2, 2016

Decent prices, but setup a temp email, as you'll get spammed and it's very difficult to turn off (and their site doesn't work with Chrome or Safari)

Date of experience: November 2, 2016
Pennsylvania
1 review
0 helpful votes
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Great
November 4, 2016

Great price, smooth process, cant get any better than that.

Date of experience: November 2, 2016
Arkansas
1 review
0 helpful votes
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Great
December 4, 2016

Quick and easy shopping experience. Really enjoy the product.

Date of experience: November 2, 2016
Utah
1 review
0 helpful votes
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M13Q5391
November 4, 2016

Joma shop is legit! Their prices are unbeatable and the watches are perfect! Fast shipping and great overall service

Date of experience: November 2, 2016
Alabama
1 review
0 helpful votes
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Quality and face
November 4, 2016

They have reasonable prices and I was so shocked how fast my watch came in! I will order from them again!

Date of experience: November 2, 2016
Maryland
1 review
0 helpful votes
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Great deal!
November 3, 2016

I got my husband a wonderful watch for our anniversary and he loves it! Plus the price on JomaShop was the best on the Internet. Will definitely shop here again!

Date of experience: November 1, 2016
New York
1 review
0 helpful votes
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Amazing
November 3, 2016

The service is just amazing from the minute u start looking till buying they have the best prices where ever I looked jomashop is cheaper they have the biggest selection of watches and so much more... jomashop is the best forget about the rest!

Date of experience: November 1, 2016
Kansas
1 review
0 helpful votes
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Best place to purchase a watch
November 3, 2016

I always order my watches from Jomashop and will do so in the future.

Date of experience: November 1, 2016
New York
1 review
0 helpful votes
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Great experience
November 3, 2016

Fast easy and reliable. Great deals and price points.

Date of experience: November 1, 2016
New York
1 review
0 helpful votes
Follow Hitesh K.
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It was great experience to order tissot watch from jomashop order no: M13Q4095. I got original box with all accessories. Thanks for this deal at such a great price

Date of experience: November 1, 2016
Massachusetts
1 review
0 helpful votes
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Loved
November 3, 2016

Very reliable, fast delivery, I did not have problems, very good.

Date of experience: November 1, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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