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JomaShop Reviews Summary
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I bought a brown dial Seiko Automatic watch from Jomashop and it was a great deal! No other website had the watch I wanted for a better price! I am thrilled with my watch and will definitely be ordering from them again soon.
(Order #: M13Q6345)
This website has the worst customer service I've ever been through!
I was fully satisfied on my purchase of watch M*******. Great costumer service. My watch was handled properly and shipped pretty quickly.
I was looking for a new watch for my husband for Christmas. He was interested in a product from the Movado mens line. After having searched on multiple sites for the model he wanted, JomaShop was one of the only sites who had the watch and at a fairly discounted price. I was also very pleased with the time it took to deliver the watch to my house. I would definitely order from JomaShop again.
I bought a lot of products on Jomashop, was always very satisfied
Service is always good and prices are very competitive. I've bought a few watches from you all and I love every one of them. Order #M*******
I purchased a Tissot watch that I had seen the week before in Switzerland. I'm glad I waited until I returned home to purchase the watch from JomaShop. The price was MUCH better. Shipping was fast, and the communication was excellent. The product was exactly what I ordered, with the Tissot packaging and documentation. The watch has worked perfectly.
Great website and great fast service is what you can expect when you shop atJomashop. I could easily find dozens of different brand watches and look at detailed photos of them from many different views which made it easy to select the Seiko I ordered (order - M*******). Prices were as good or better than other stores, check out was a breeze, and the shipping was fast. What more could you want?
Jomashop provided me with an excellent product along with excellent customer service! I would definitely recommend this site!
I got married on 11/26 and purchased a watch to give my husband as a wedding gift. He has raved about this site for years and my experience was no different. The watch came quickly and was well packaged. My husband loved it when he opened it. The only minor issue that I had was that when I placed the order, I had requested a gift message to go with it, but that was missing when the package arrived. Other than that, I was very happy with the process.
It was a great product with excellent customer service and also I received the product with no delay.
Very good experience. The item was received very quickly, diligently wrapped and Jomas was very helpful when I called them with questions. Will use again.
WANT TO THANK YOU FOR FIXING WHAT COULD OF BEEN A DISASTER. WHEN PLACING ORDER THE SITE WAS A LITTLE CONFUSING ON ADDRESSES INPUT, BUT YOU FIXED AND THE DUPLICATE ORDER WAS HANDLED. MY SON WHO IS WITH THE BLUE ANGELS. LOVED IT!
I purchased a beautiful Seiko wristwatch on JomaShop. The experience was flawless from beginning to end. It was easy to find what I wanted and to place the order. The watch arrived on time and in perfect brand new condition. I couldn't be more pleased.
Great prices and assortment! I have bought 3 so far with great experiences.
Looked online where to get a particular model and found it here, with a great discount. Ordering process was fast, easy, and product arrived just as promised. Will recommend! M*******
I was looking for some gifts for my friends, and fortunately I found this side. Based on my first time shopping here, I am always coming back if I am looking nice gift. Very easy to find a what you looking for, very satisfying experience.
The website was very easy and detailed to search on and provided me with exactly what I wanted using the filters appropriately. Product was exactly as described and shipping/service/website were all easy, fast and efficient.
I purchased a beautiful movado without there jewelry store mark ups or haggling. I found the watch I wanted for hundreds less then zales. I have always bought my watches from Kay's and zales and hate dealing with the turnover employees trying to get a sale. This was hassle free. I picked my watch, applied for credit, immediately got approved and ordered my watch. 4 days later the delivery truck pulled up and my watch, luxuriously packaged arrived. I now get updated emails on great sales and plan on getting another one once I post this one off. If you are looking for great customer service with outstanding customer service. Look no further. Great up to date package tracking at a discounted price... I will never buy a watch any where else. Your new and lifetime customer, Chris.
From the business
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members