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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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New York
1 review
0 helpful votes
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Great service and timing!
December 12, 2016

I found the Jomashop website to be very easy to navigate, and the prices were great. I purchased a Tissot watch (order #M*******) that arrived very quickly (before expected) and with free shipping. I've had my watch for a couple of months and am very happy with it.

Date of experience: December 12, 2016
Cambodia
1 review
0 helpful votes
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You get what you see (M1417753)
December 12, 2016

Reliable shipping, products as described. Just don't email them any questions, you'll never get any response (M*******).

Date of experience: December 12, 2016
California
1 review
0 helpful votes
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Great deal
December 12, 2016

I purchased a watch in Jomashop.com.
It was very good deal, nice shipping and wonderful quality.
If I like watches, I will buy them in the shop.

Date of experience: December 12, 2016
Massachusetts
1 review
0 helpful votes
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Best store for luxury watches
December 10, 2016

I bought a diesel watch and man im in love with it, such a great store to buy from

Date of experience: December 10, 2016
Canada
1 review
0 helpful votes
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Watch
December 9, 2016

Service was great. Delivery as promised and prompt. Will shop here again.

Date of experience: December 9, 2016
Ohio
1 review
0 helpful votes
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Mondaine review
December 9, 2016

Love jomashop and will likely use again. There were some discrepancies with the watches description and I didn't get answers when I asked a question. Still the watch is excellent.

Date of experience: December 9, 2016
California
1 review
0 helpful votes
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My order M13Y9144
December 9, 2016

I would like to thank you for your reference, I happy and continue shopping with Jomashop.

Date of experience: December 9, 2016
Ohio
1 review
0 helpful votes
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Great value, looks good.
December 9, 2016

Best prices for Citizen watches which I think are the best value in a good watch.

Date of experience: December 9, 2016
Uzbekistan
1 review
0 helpful votes
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Jomashop best
December 9, 2016

Jomashop best.
Product of excellent quality, original,
Jomashop forever...

Date of experience: December 9, 2016
Texas
1 review
0 helpful votes
Follow Mahesh M.
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Amazing service! Order no: M1413763
December 9, 2016

I ordered for 2 watches and both of them got delivered on time as promised. I recommend Jomashop for anyone who wants better price with quality service on the purchases!

Date of experience: December 9, 2016
North Carolina
1 review
0 helpful votes
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I ordered a Michael Kors watch for my girlfriend they had the style and type that I wanted best price on the web was able to deliver fast and quick have used them for a few years now and always doing a great job.

Date of experience: December 9, 2016
Nevada
1 review
0 helpful votes
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Love my watch!
December 9, 2016

I shopped around for what I wanted to compare prices and JomaShop by far had the best deal!

Date of experience: December 9, 2016
California
1 review
0 helpful votes
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After an initial purchase of a citizen chronograh at an unbelieveable price, I returned for another chronograph, even with a delivery error, they were responsive and prompt in correcting the issue.

Great selection, better prices, amazing service.

Date of experience: December 9, 2016
China
1 review
0 helpful votes
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I love shopping here.
December 9, 2016

The service at this shop is outstanding. I just love shopping here.

Date of experience: December 9, 2016
California
1 review
0 helpful votes
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Tossot watch purchase
December 9, 2016

As always, I am truly pleased with my purchases from Jomashop. The experience is always a pleasure and breeze when shopping with them. Their merchandise is of high caliber and quality of which I would expect nothing less. I look forward to do business with them in the near future.

Date of experience: December 9, 2016
Texas
1 review
0 helpful votes
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Great watch; value for money
December 9, 2016

Its been a delight shopping at Jomashop. Great collection at affordable prices without loosing on quality of product and deiverables.

Date of experience: December 8, 2016
Florida
1 review
0 helpful votes
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Excellent Service
December 8, 2016

Very good experience. Have now bought 3 watches with Jomashop and each time was a pleasant experience. One of the watches I bought went on sale a few later and Joma reimbursed me the difference, no questions asked. Can't beat their prices.

Date of experience: December 8, 2016
Arkansas
1 review
0 helpful votes
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Amazing Experience
December 8, 2016

Easy to find the exact product I wanted. Great updates on shipping, and fast delivery! Will never buy a watch any where else!

M*******

Date of experience: December 8, 2016
California
1 review
0 helpful votes
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Excellent services Excellent Price!
December 8, 2016

Fast shipping excellent customer services. Recommended!

Date of experience: December 8, 2016
California
1 review
0 helpful votes
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Great Place to Shop
December 8, 2016

My experience with JomaShop was great. Fast shipping!

Date of experience: December 8, 2016

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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