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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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The service was great and my watch was delivered on time. I shopped around and compared prices for quite some time and Joma had the best prices.
Very prompt responses such as confirmation emails and tracking info, received my glasses and they were just as advertised, so grateful!
Jomashop is one of the best online store for top quslity and branded watches with best price. I would recommend people to shop on Jomashop if they are looking for best watches for best price.
Although this was my first experience witn Jomashop, my request for information was professionally answered and delivery of the goods was precise. Thanks
100% confidence in shopping with Jomashop. You get what you expect and the price is awesome. I look no place else when I'm looking for a watch.
To be honest, I'm losing trust because the item I ordered since Dec 27 2016 last year, still not come and the customer support keep saying 3-5 weeks and again after waiting 3 weeks, the customer support said another 3-5 weeks. It's also not easy to get hold of customer support. At least I have to wait 20 minutes on the phone until a human being answer.
Authentic quality watches at the best prices! I bought two watches at 80% off each. I recommend Jomashop all the time.
I had been in search of a G-shock rangeman for a decent price. However, most shops were only offering retail prices, even after the watches initial release date. Sure enough, I came across Jomashop wihich offered the great prices.
M13M5583: Good service. The watch is nice and now it's running well. Just one thing I'm not satisfied is the dial is just a little bit bigger than I imagined.
JomaShop was great. They delivered my order M14T8436 on time and it was exactly what I wanted. Great website. Easy payment. Shipped on time. Can't ask for more.
I love joma. Shipping so fast. Item high quality. I bought so much for me and for friend
I hove you update new collection everyday...
I had a easy fast experience and product was as explained. Shipping was on time and the financing was easy and payment plan was good
I could purchase a Chloe bag with the price cheaper than the retail price. But it had some scratches which made me upset. It is a brandnew but i guess it was cheap because it was a defective item. Anyway i kept it because i did not want to go through the painful return process
The website was great and very detailed for the products. I love how everything was organized and easy to find. Shipping was very fast too. I also love the prices, it saved me lots of money. I told all my friends and family who were looking for watches. My order number was M14T9239
I ordered the limited edition Fossil Movember watch. The watch came exactly as shown. However, with the watch is a limited edition tin. I did not receive the tin it was supposed to come with.
I love the pen but the experience of ordering was as exquisite as the pen. Everything executed perfectly.
I could have had a great first buying experience with Jomashop when I bought my Tissot Hirtage 1936 watch if it was not for the high and exaggerated international shipping rate and for you mobile app which hanges on me every time I visit your store and now while I am writing this review.
Very fast shipping I found My watch in a good price. Estuve por un tiempo buscando un modelo Victorinox y lo pude encontrar con ustedes ya que en Puerto Rico no hay dealer Swiss Army con lo que estaba buscando gracias Jomashop
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

