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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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California
1 review
0 helpful votes
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Watch purchase
February 27, 2017

The service was great and my watch was delivered on time. I shopped around and compared prices for quite some time and Joma had the best prices.

Date of experience: February 27, 2017
New York
1 review
0 helpful votes
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Great service
February 27, 2017

Very prompt responses such as confirmation emails and tracking info, received my glasses and they were just as advertised, so grateful!

Date of experience: February 27, 2017
New York
1 review
0 helpful votes
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Best online store for watches
February 27, 2017

Jomashop is one of the best online store for top quslity and branded watches with best price. I would recommend people to shop on Jomashop if they are looking for best watches for best price.

Date of experience: February 27, 2017
Texas
2 reviews
0 helpful votes
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Speedy delivery
February 27, 2017

Although this was my first experience witn Jomashop, my request for information was professionally answered and delivery of the goods was precise. Thanks

Date of experience: February 27, 2017
Illinois
1 review
0 helpful votes
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Great experience and great merchandise.
February 26, 2017

100% confidence in shopping with Jomashop. You get what you expect and the price is awesome. I look no place else when I'm looking for a watch.

Date of experience: February 26, 2017
Georgia
1 review
2 helpful votes
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Empty promises
February 26, 2017

To be honest, I'm losing trust because the item I ordered since Dec 27 2016 last year, still not come and the customer support keep saying 3-5 weeks and again after waiting 3 weeks, the customer support said another 3-5 weeks. It's also not easy to get hold of customer support. At least I have to wait 20 minutes on the phone until a human being answer.

Date of experience: February 26, 2017
Chile
1 review
0 helpful votes
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Awesome!
February 26, 2017

Excelente, rápido y muy buenas marcas. Uno de mis comercios favoritos de internet. Envió en el tiempo indicado a un muy buen precio.

Date of experience: February 25, 2017
Florida
1 review
0 helpful votes
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Great deal
February 25, 2017

Authentic quality watches at the best prices! I bought two watches at 80% off each. I recommend Jomashop all the time.

Date of experience: February 25, 2017
Colorado
1 review
0 helpful votes
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Great prices and great service!
February 25, 2017

I had been in search of a G-shock rangeman for a decent price. However, most shops were only offering retail prices, even after the watches initial release date. Sure enough, I came across Jomashop wihich offered the great prices.

Date of experience: February 25, 2017
Viet Nam
1 review
0 helpful votes
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M13M5583
February 25, 2017

M13M5583: Good service. The watch is nice and now it's running well. Just one thing I'm not satisfied is the dial is just a little bit bigger than I imagined.

Date of experience: February 24, 2017
New York
1 review
0 helpful votes
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Exactly What I Ordered
February 25, 2017

JomaShop was great. They delivered my order M14T8436 on time and it was exactly what I wanted. Great website. Easy payment. Shipped on time. Can't ask for more.

Date of experience: February 24, 2017
Viet Nam
1 review
0 helpful votes
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Good service
February 25, 2017

I love joma. Shipping so fast. Item high quality. I bought so much for me and for friend
I hove you update new collection everyday...

Date of experience: February 24, 2017
Massachusetts
2 reviews
0 helpful votes
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Price and quality are amazing
February 25, 2017

I had a easy fast experience and product was as explained. Shipping was on time and the financing was easy and payment plan was good

Date of experience: February 24, 2017
California
1 review
1 helpful vote
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Low cost
February 24, 2017

I could purchase a Chloe bag with the price cheaper than the retail price. But it had some scratches which made me upset. It is a brandnew but i guess it was cheap because it was a defective item. Anyway i kept it because i did not want to go through the painful return process

Date of experience: February 24, 2017
California
1 review
0 helpful votes
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M14T9239
February 24, 2017

The website was great and very detailed for the products. I love how everything was organized and easy to find. Shipping was very fast too. I also love the prices, it saved me lots of money. I told all my friends and family who were looking for watches. My order number was M14T9239

Date of experience: February 24, 2017
Florida
1 review
0 helpful votes
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I ordered the limited edition Fossil Movember watch. The watch came exactly as shown. However, with the watch is a limited edition tin. I did not receive the tin it was supposed to come with.

Date of experience: February 24, 2017
Idaho
2 reviews
0 helpful votes
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Amazing
February 24, 2017

That was the best experience and the best deal I have, I'm very happy with my purchase, thank you very much jomashop

Date of experience: February 24, 2017
Texas
1 review
0 helpful votes
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Great Experience
February 24, 2017

I love the pen but the experience of ordering was as exquisite as the pen. Everything executed perfectly.

Date of experience: February 24, 2017
Saudi Arabia
1 review
0 helpful votes
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Optimum But...
February 24, 2017

I could have had a great first buying experience with Jomashop when I bought my Tissot Hirtage 1936 watch if it was not for the high and exaggerated international shipping rate and for you mobile app which hanges on me every time I visit your store and now while I am writing this review.

Date of experience: February 24, 2017
New Jersey
1 review
0 helpful votes
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Excellent and very good products
February 24, 2017

Very fast shipping I found My watch in a good price. Estuve por un tiempo buscando un modelo Victorinox y lo pude encontrar con ustedes ya que en Puerto Rico no hay dealer Swiss Army con lo que estaba buscando gracias Jomashop

Date of experience: February 24, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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