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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I was very disappointed that the watch opening kit that I purchased did not come in a case as it seems that all of the other kits you offer do. I then searched your site for a case to purchase but was unable to find any.
This Seiko is one of the most versatile watches I own. With a leather Hirsch strap it goes nicely with a suit. On the bracelet it's sporty and casual. Keeps time well.
Because of blemishes in both the case and inside the crystal of a watch purchased as a Christmas gift, I had to make a return to JomaShop.
I thought, Oh, oh, this is where the nightmare begins. But, I was wrong.
The watch was promptly replaced with one that was flawless, and the recipient was thrilled with her gift.
Hello Folks, It is very nice to do business with professional people. I really enjoy the Citizen watch I purchased from you and the service I received in acquiring it. Thank You Very Much. Sincerely, JOHN
Very organized online shopping experience; easy to navigate the site and browse options. Secure and easy payment system and prompt delivery. Watch was amazing value!
I ordered the Raymond Weil Parsifal Automatic Chronograph from JomaShop (M14W9477). Very happy with my new watch. Excellent service and best offer in town. Will buy more watches form Jomashop.
Super nice service $$$$$$$$$$$$$$$$$$$$$///$/$$$$//////$$$$$$$$$$$$$$$$$$///$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$//$$$$$$$$$$$$$$$$$$$
I have purchased everyday Citizen watches and a very nice Omega watch from JomaShop and everything was received exactly as expected brand new in without any tampering.
The only thing I wish is that JomaShop would pay a bit more attention to the watch details section. My last order M14Y0677 a CITIZEN World Time A-T Chronograph Perpetual Men's Watch Item No. AT9071-58E was received exactly as it was manufactured. Unfortunately the details section claimed the crown was Screw Down. Since I spent allot of time in the water this was a big selling point for me so I bought it feeling confident it would be a nice travel watch that would work for all occasions. Now that I received the watch and realized it is a push down crown it won't be going diving with me any time soon.
I will still be purchasing more watches from them in the future and hope they continue carrying great watches. I would like to see Sinn watches added to the collection they carry if at all possible.
Thanks,
Geoff
Thanks for the product. Fast shipping. Great watch, great price, great experience! I will use them again!
So far the experience is good. The collection is very nice and will continue buying from this site. Thank you!
I had more than 1 time experience of your service, and found that you have more than one way to work reputation. Bring confidence to customers in the next transaction. I hope I will be sticking with you in the future. Thank you
As always, the customer experience is amazing. The watch was shipped immediately, with tracking number and had in 2 days. Best available price i could find. What more should someone expect?
I had to expedite shipping for Christmas and customer service was great! They were very courteous. Shipping was fast and very
Complete satisfaction! My gf had originally purchased me a citizen watch from Macy's, it was very nice but had to return it for some reason. While looking for a new one, we did a quick search on myjomashop & found an even more beautiful time piece at a MUCH lower cost with free quick shipping. Couldn't be happier about our purchase! Thanks JomaShop!
Bought a Citizen watch. Received it in my hotel as requested, on time, even when the order was short notice.
Bought a Burberry bag. Color was not well represented on the site. Pictures in the product description were very low resolution for such an expensive product.
I've ordered Tissot, Raymond Weil, Movado, Michael Kors, and Seiko all were of the quality, in the condition, and delivered as advertised. Customer Service has been very good as well. They have been easy to contact, product knowledgeable, and solution accommodating. Without reservation, I will continue to shop at JomaShop. Order number M14W8776.
Hi it was the great experience buying with jomashop.com. I hope to recieve same service in future. Products were orignal. Just want to say that interntaional shipping price should be lowered down. Thank you
Fast shipping. Great Watch. Excellent experience. Will purchase from JomaShop again!... M14T5938
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

