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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Nebraska
1 review
0 helpful votes
Follow Kyle O.
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I had an excellent experience with Jomashop and got a great deal on a watch. Great customer service and the shipping was quick. M14Y7880

Date of experience: March 8, 2017
Tennessee
2 reviews
0 helpful votes
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Great experience
March 8, 2017

Found a great price on sale and fast free shipping. The watch arrived safely and well packed. What's not to like?

Date of experience: March 8, 2017
Australia
3 reviews
2 helpful votes
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Great store to do business with!
March 8, 2017

I was looking for a particular watch and happened to find it on the JomaShop website. Not only did they have the best price, they also had excellent customer service! I got the watch very quickly and have zero complaints. Very easy and smooth transaction.

Date of experience: March 8, 2017
California
1 review
0 helpful votes
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Awesome vendor
March 8, 2017

I place orders often at Jomashop and I get pretty fast shipping, good quality items, and easy to track my order, overall it's awesome to work with Jomashop

Date of experience: March 8, 2017
Canada
1 review
0 helpful votes
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Perfect
March 8, 2017

I bought a Movado watch and I am happy with Jomashop service. Thanks guys! Delievery was fast. Correct service. I will defenetely buy some more stuff from them.

Date of experience: March 8, 2017
BO
1 review
0 helpful votes
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Quality products are expensive but Jomashop helps bridge that gap and their service is complete including competitive warranty

Date of experience: March 8, 2017
Mississippi
2 reviews
0 helpful votes
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SOLD ME A BROKEN WATCH!
March 8, 2017

Poor working merchandise. The watch that was sold to me does not keep the correct time! Basically sold me a paperweight!

Date of experience: March 8, 2017
Mississippi
1 review
0 helpful votes
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Excellent Service
March 8, 2017

I recently bought a Casio watch and the overall purshasing experience was outstanding. From the beggining to the end it was very easy to manage and customer service was great. In respect to the shipping process, the package arrived at my mail box within the time established by jomashop. Excellent!

Date of experience: March 8, 2017
Indiana
1 review
0 helpful votes
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I found a gorgeous Skagen watch that I had been wanting for some time. After really looking around for the best price, I discover Jomashop. The price I got was excellent and the watch arrived promptly. Very pleased with the experience and service!

Date of experience: March 8, 2017
Florida
1 review
0 helpful votes
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The BEST online watch store!
March 8, 2017

It is always a pleasure to shop at Jomashop...
The site is very easy to navigate. They have a great selection at the very lowest online prices. Last but not least, they provide amazing customer service. Whenever i'm in the market for a new timepiece, Jomashop is my store of choice!

Date of experience: March 8, 2017
Minnesota
1 review
0 helpful votes
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Great experience.
March 8, 2017

This was my first purchase with JomaShop, and I was very pleased with the entire experience. Not only was the ordering process easy, I loved that they gave me a link to view coupons before buying! Most companies aren't so upfront about extra deals they have. I received my order fast and was sent plenty of communication around my order so I was always in the know about the order. I would definitely recommend JomaShop!

Order number: M14Y7432

Date of experience: March 8, 2017
Ukraine
1 review
0 helpful votes
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Ideally
March 8, 2017

M14Y8168
I use it not so long ago, but during this time I became the best that I had, the accuracy of the stroke, the design, the inability, everything in this watch, take it will not regret it!

Date of experience: March 8, 2017
California
1 review
0 helpful votes
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Amazing online shop
March 8, 2017

Best discounts on luxury products, impossible to find better elsewhere. Very professional site, just a great customers experience.

Date of experience: March 7, 2017
Arkansas
1 review
0 helpful votes
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Excellent!
March 7, 2017

I was extremely pleased using Jomashop to purchase a birthday gift for my boyfriend. Jomashop offerers high quality items at a very affordable price. The watch I had ordered was even delivered to my house quicker then I had expected! I will definately be a returning customer. Thank you Jomashop!

Date of experience: March 7, 2017
New York
1 review
0 helpful votes
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FS4839P Fossil watch Review
March 7, 2017

Jomashop delivered the product on time and the product was as described in the portal. I have been using this watch for past two months, One of the best watch fits for small wrist.

Date of experience: March 7, 2017
Ohio
1 review
0 helpful votes
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Excellent
March 7, 2017

I am very pleased when buying watches in your shop. I probably bought more than 15 watches and i have no complain about products and service.
One of my order number: M14Y1687

Date of experience: March 7, 2017
Mexico
1 review
0 helpful votes
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Very good service
March 7, 2017

I have bought many watchs on jomashop, and i am very happy. I will continue buying on jomashop.com. Thanks teams.

Date of experience: March 7, 2017
Virginia
1 review
0 helpful votes
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Great watches
March 7, 2017

I've purchased 4 Armani watches and love them all. Once, I was unable to enter my free shipping code but other than that I've been pleased.

Date of experience: March 7, 2017
Missouri
1 review
0 helpful votes
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Excellent service
March 7, 2017

Good quality and prompt delivery. Good purse. My wife loves it. Smooth leather, strong leather. I ordered on Monday and there it was three days later, it arrived. Email was sent telling me when to expect item

Date of experience: March 7, 2017
Texas
1 review
0 helpful votes
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Positive
March 7, 2017

I have ordered a few things from JomaShop so far every item I have received has been as promised. I have been waiting on one item for about 3 months with no delivery date given due to lack of being able to acquire it.

Date of experience: March 7, 2017

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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