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Jollychic Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from poor communication, delivery delays, and issues with product quality. Many customers report long wait times for orders, inadequate customer service responses, and difficulties with returns, often leading to frustration and a sense of being ignored. Conversely, a smaller subset of reviews highlights positive experiences, particularly with product quality and timely delivery for certain items. Overall, the feedback indicates a pressing need for the company to improve its customer service protocols and ensure better product consistency to enhance customer satisfaction.
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I ABSOLUTELY LOVE THIS SITE. SHIPPING IS SO FAST, THE QUALITY OF THE MERCHANDISE IS AMAZING. I'VE BEEN A CUSTOMER FOR YEARS AND I'VE NEVER BEEN DISAPPOINTED, UNLIKE SO MANY OTHER SITES. ALWAYS HAVING SALES AND DEALS IT CANT GET ANY BETTER. WILL ALWAYS BE A CLIENT.
An amazing app and it gives you your order in the time they say they will. Loving it and i have been purchasing from their since the beginning of 2017. And every item i got was as i wanted it to be
I really liked Jollychic and for sure it's not will be my last order. The shipping is fast + the prices so reasonable. And the packaging good..
Thanks for your comment. Your feedback is really important to us. If there is any problem, please do not hesitate to contact us. Jollychic is a young and fast growing team which based on your great support. Thank you very much!
I ordered a bag that was white but I was disappointed that it came in a beige sugar color. Its good quality with every remorse
Thanks for your feedback here. We would like to solve the problem properly for you. It is appreciated if you can send the item's picture to our [email protected]. We will check the details with our related department. Look forward to your early reply!
I'm so happy to deal with jollychic and they are so fast online shop and i will buy again and again, best price and best service from them.
I bought items and I payed all that's finished then why I need to pay ur parcel service it's not fare if it's u people didn't mention in ur site. Never buy anything more thank u.
We feel so sorry about the inconvenience. May I know is the extra fee you paid customs tax? If so, I am afraid the customs tax is charged by the customhouse of your country. May I know how much the customs tax is please? Could you please send us the receipt's picture about the parcel service fee you mentioned about? We will check it with the shipping company. Look forward to your early reply.
My order arrived in less that 3 days! Couldn't be happier with the service and the products
Good prices for good quality
Thanks for your comment. Your feedback is really important to us. If there is any problem, please do not hesitate to contact us. Jollychic is a young and fast growing team which based on your great support. Thank you very much!
I ordered last week and till now i did not receive any phonecall or any feedback about my order! I keep on messaging them trying to call the number but not working, pls if you will not send me my orders then bring me back my money!
Thanks for your comment here. We feel sorry about your issue. About your payment, we have refunded to your credit card, but it takes 8-15 days for the bank transaction. Hope you could understand that. And as we check that the refund is finished. Please kindly check the payment status with you bank. Thanks for you cooperation!
Horrible quality deceptive photos terrible customer service. I bought a dress I couldn't even get in on because he didn't have a zipper and the material wasn't stretch and my shoulders are brighter than the tapered waste of the dress besides the fact that the dress was a horrible rag and looked absolutely nothing like the picture in the catalog not even the same color it was a disgusting disgraceful piece of garbage
Thank you for ordering from our website, we are so sorry for letting you down. We have thoroughly checked the item quality and hope to make it easier for you next time. We sincerely thank you for accepting our apology and compensation for the unsatisfied item.
If there is any problem, please do not hesitate to contact us. We will help you to solve the problem at the first time. Jollychic is a young and fast growing team, we hope your understanding for any inconvenience.
I bought a bathroom organizer from jollychic, it was amazing, useful. I love this product so much.
The products are so good, they are exactly like the pictures, shipping really fast, and they deal with the customers very well.
The products are very similar to the pictures, prices are very suitable, quality is great, credibility 100%, fast shipping, thanks jollychic.
Good product and great deal for Women's Slippers Cute Cat Shaped Thicken Warm Home Slippers.
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All the items come in a very good quality, the prices are affordable. I ordered from jollychic more than 30 order till i became a VIP customer, if u become a VIP customer you will get discount in every piece u order. Order more till u become one.
I bought from JulieChic two times, It was a wonderful treat, and the Shipping was fast, Their packaging is excellent, and Their goods are very good, thank you very much jollychic.
Always satisfied me, the quality is very good and the size is true. I recommend jollychic to a friend.
Can u tell wat to write in shipping note... ibwant to buy but i dnt know wat do we have to write in shipping note plz help with this and ans my question as fast as possible
They have everything that you need and they never disappoint anyone have the best product and a good clothing apparel
From the business
Jollychic.com provides popular garments for both individuals and wholesalers. We offer a whole catalogue of
Products including tees, dresses, blouses, coats, sweaters, pants etc.
Our Lifeline
· We offer quality products; our deliveryis quick and precise;
· We optimize your shopping experience;
· We offer non-discriminatory prices to everyone, wherever in the world you are;
· We provide decent 24/7 customer service;
· We maximize your business potentials.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your comment. Your feedback is really important to us. If there is any problem, please do not hesitate to contact us. Jollychic is a young and fast growing team which based on your great support. Thank you very much!