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JobHero resume examples and cover letter samples can be customized with your skills and experience to create a standout resume. Our user-friendly platform helps you find the perfect words and ideas for your job application package and boost your chances of landing your next job!
The company is well-regarded for its user-friendly tools that simplify the resume and cover letter creation process, with customers frequently praising the intuitive design and helpful suggestions that enhance their job application materials. Many users express high satisfaction with the quality of the output and the overall ease of use. However, some customers note limitations in customizing text and desire more tailored prompts to better reflect their skills and experiences. Overall, the feedback indicates a strong reputation for reliability and efficiency, alongside room for improvement in customization options.
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Yall charged me 25 bucks for months without a single email reminding me I was getting billed. I lost hundreds to you and on the way out you offer 3 bucks a month? I will be contesting these charges
This was a great experience of help for writing a cover letter.
Hello!
Thank you for sharing your positive experience with our cover letter writing assistance! We're delighted to hear that our product was helpful to you. If you have any more questions or need further assistance in the future, feel free to reach out. We appreciate your choice to use our product to enhance your cover letter writing skills.
Best resume building experience I have ever encountered.
Hello!
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
I struggle with resume writing and really appreciate how easy this process is.
Hello!
You made our day with your review, thank you!
This is my first time using this service. I will update you once I get into the features.
Hello!
Thank you for your review. We are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Great Tool, and super easy to use. If cost was more affordable, I would definitely keep it. I'll refer friends/family to this site!
Hello!
We’re thankful for the amazing feedback you have given us!
Very easy to use, huge variety of templates to meet the needs of all types of experience levels and creative styles. Highly recommend.
Hello!
Thank you for your review. Glad we were able to help!
I was very impressed with job hero.Especially with the summary of qualification and career objectives.
Hello!
Thank you so much! We appreciate the positive review!
Great website, tremendous help. Very much appreciated. Found the job first week.
Hello!
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
Please include accomplishments alongside roles. Words describing what was done, the task completed, and impacts on the job.
Hello!
Thank you for sharing your feedback with us. We appreciate your suggestion regarding the inclusion of accomplishments alongside roles. We strive to continuously improve our services, and your input is valuable. Rest assured, we take your recommendations seriously, and we'll work towards incorporating them to enhance the user experience.
If you have any further suggestions or specific details you'd like to share, please feel free to let us know. We're here to assist you in showcasing your achievements effectively. Thank you for choosing our service, and we hope to meet your expectations in the future.
I just want to get my resume, but keep getting these pops requesting commentary.
Hello!
Thank you for sharing your thoughts and providing feedback on your recent experience with us. We appreciate your honesty and value your input as it helps us understand our customers' perspectives.
We would like to express our gratitude for bringing this to our attention and allowing us the opportunity to address it. We want to assure you that your feedback has not gone unnoticed.
Super easy process. Liked the framework that I got.
Hello!
You made our day with your review, thank you!
Building the resume and viewing the various templates was great, when I went to pay for my subscription, I got worried when I had to reset the interface three times before I was actually able to get thru the payment process.
Hello!
Thank you for sharing your experience with us. We're pleased to hear that building your resume and exploring the templates were great for you. We apologize for any inconvenience during the payment process and appreciate your patience in resetting the interface. Your feedback is valuable, and we're committed to continually improving our services.
Calcelation buttom doesn't work. Customer support don't answer. Money keep changing.
Let somebody contact me!
UPD Customer service helped me to cancel it. Thanks for that!
Previous time I tried to do it by cancel button. But it didn't work and I didn't notice it. And app kept getting money from my account. And I don't think I can ask ask for refund for that. Am I right?
Thank you for taking the time to share your feedback with us. We are committed to using it to make positive changes and enhance our offerings.
Great easy to use template. I love the built in features where you can just push a button, tailor the information to fit your personal work history plus great pre-formatted job description info! You have a professional looking,readable resume ready ina short time.
Hello!
Thank you for your kind words! We're delighted to hear that you found our template easy to use and appreciate the built-in features. It's fantastic to know that our platform helped you create a professional and readable resume quickly. If you ever need further assistance or have any questions, feel free to reach out. We're here to
Thus far I have been satisfied with my experience.
Hello!
Thank you so much! We appreciate the positive review!
It would have been nice to have know the prices up front. It feels shady that you didn't disclose that cost while I spent the time building my resume in the first place
Hello!
Thank you for taking the time to share your feedback. We appreciate your input and understand the importance of transparent pricing. Your feedback is valuable, and we are actively working on enhancing our communication regarding pricing to provide a more seamless experience for our users. We appreciate your understanding and want to assure you that your concerns are being addressed.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We hope to have the opportunity to serve you better in the future.
I wish there was an option to pay for a shorter amount of time.
We appreciate your valuable feedback, as it helps us to continuously improve and provide better services to our valued members.
The experience was professional at best. I appreciate how they offered suggestions for content of the resume
Hello!
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Answer: Hello, Derya Thank you for reaching out, sadly we do not take Paypal as a payment method at the moment however, we're looking into adding this in the future.
Answer: Hello, Michele Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume. However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee. If you want more information in regards to the exact prices for each of our subscriptions please feel free to give us a call.


Hello,
We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We have refunded you the requested amount. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Customer Service Team