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JobHero resume examples and cover letter samples can be customized with your skills and experience to create a standout resume. Our user-friendly platform helps you find the perfect words and ideas for your job application package and boost your chances of landing your next job!
JobHero Reviews Summary
The company is well-regarded for its user-friendly tools that simplify the resume and cover letter creation process, with customers frequently praising the intuitive design and helpful suggestions that enhance their job application materials. Many users express high satisfaction with the quality of the output and the overall ease of use. However, some customers note limitations in customizing text and desire more tailored prompts to better reflect their skills and experiences. Overall, the feedback indicates a strong reputation for reliability and efficiency, alongside room for improvement in customization options.
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Supposed to be free this is just for a high school student mad
Need more templates. Currently it takes too much time to format. How can the time be lessened please?
Hello!
We are thankful for your feedback, as it enables us to continually strive for excellence and provide an enhanced experience for all our members.
It is a fantastic website which helps you a lot along the way.
Hello!
Thank you so much! We appreciate the positive review!
Very professional looking CV and very easy to use...Thank you!
Hello!
Thank you for the wonderful feedback! We're thrilled to hear that you found our platform user-friendly and that your CV looks very professional. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your support and are here to help in any way we can.
The work I did building my resume was erased after I signed up for the 14 day trial which is ridiculous and frustrating.
Hi,
Thank you for bringing this to our attention, and we apologize for the negative experience. We take our customers’ feedback very seriously, know that we hear you, and we are here to help.
Thank you for your patience!
Easy, user friendly nicely composed resume. Great suggestions and easy to follow instructions.
Hello!
Thank you for your fantastic review! We're delighted to hear that our platform provided you with an easy and user-friendly experience, resulting in a nicely composed resume. It's great to know that you found our suggestions helpful and the instructions easy to follow. Please feel free to reach out if you need further assistance or have additional feedback to share. We appreciate your support and are here to help in any way we can!
Not as full featured as I had expected in terms of suggested bullet points
Hello!
Thank you for sharing your thoughts and providing feedback on your recent experience with us. We appreciate your honesty and value your input as it helps us understand our customers' perspectives.
We would like to express our gratitude for bringing this to our attention and allowing us the opportunity to address it. We want to assure you that your feedback has not gone unnoticed.
Thank you for your time!
This was the first time I used this app, It may be good.
Hello!
Thank you for sharing your experience with us!
I liked the different templates.
The site says..."Browse JobHero's extensive library of customizable, free downloadable resume templates designed for every industry and job." I paid $3.00 to have access to download my resume, it was not free. It would be nice to have that information upfront. $3.00 charge to download resume.
I also wish that it was not a pdf. It would be nice if I could edit after creating.
Hello!
Thank you for taking the time to share your feedback. We're pleased to hear that you liked the variety of templates available. We apologize for any confusion regarding the download process. We appreciate your suggestion about making the access fee more transparent, and we'll certainly consider this for future improvements.
Regarding the file format, we understand your preference for editable formats. We are actively exploring options to provide our users with more flexibility in document formats.
Your insights are valuable to us, and we appreciate your input as we strive to enhance our services. If you have any further concerns or suggestions, please feel free to reach out to our customer support team. We're here to assist you and continuously improve our platform. Thank you for your understanding and feedback.
Pleasantly surprised and easy to use, will recommend to others.
Hello!
We sincerely apologize for the inconvenience and frustration you've experienced. We understand the importance of prompt and effective communication, and we're sorry for falling short in this regard.
We will be happy to assist you once we have more information. Thank you for your time. Please look for a message from Trustpilot asking for your account information.
It's nice to have professional advice for overall resume improvements and formatting.
Hello!
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
Excellent services to guide you through the process of updating and elevating the quality of your resume
Hello!
Your feedback is extremely valuable to us, and we are grateful for your input. It helps us to better understand our members' needs and preferences.
It was convenient and very easy to use. If I need to edit it is very simple.
Hello!
Thank you for sharing your experience with us!
While trying to sign up, It requires to enter full Resume details. Initial sign up should be simple
Hello!
Thank you for taking the time to provide your feedback. We appreciate your honest input as it helps us identify areas for improvement.
We apologize for any frustration you experienced during the sign-up process. Our aim is to create a user-friendly experience, and we understand the importance of a seamless initial sign-up.
Your suggestion about simplifying the process is duly noted. We are actively working on streamlining the sign-up while ensuring we gather the necessary information to enhance your overall experience.
So easy to use and very professional looking results.
Hello.
Thank you so much! We appreciate the positive review!
I appreciated this service to help me with my resume as I would like to enter the job market soon!
Hello,
We appreciate your valuable feedback, as it helps us to continuously improve and provide better services to our valued members.
...
Hello!
Thank you for taking the time to leave us a review!
This was my first time using this to edit my resume and I love it! So easy to navigate and lots of options. Thank you for making this easier for me!
Hello,
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that our resume editing tool made the process easy and enjoyable for you. Your kind words truly motivate our team to continue providing user-friendly options and exceptional service.
Easiest resume I have ever created! I was able to adjust my responses when prompted, and tailor them to fit as needed. I would highly recommend this site to anyone and everyone needing to update their resume or create a new one. Thank you.
Hello!
You made our day with your review, thank you!
It was easy process to create my resume the way I was thinking about. I liked the option of uploading current resume to start the process.
Hello!
Thank you for your positive feedback! We're delighted to hear that our resume creation process aligned with your vision and that you found it easy to use. We're pleased that the option to upload your current resume facilitated the process for you. If you have any more feedback or need assistance in the future, feel free to reach out. We appreciate your support!
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
We are very sorry for the misunderstanding. We want to take this time to clarify any doubts. Our services are free, but we have some features with premium access; if you try to access those features, a subscription will be required, you will have different offers, and once you select the one you like best, it will take you to the payment page to access your credit card information.
We hope this helps clear any doubts.
Thank you,
Customer Service Team