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JobHero resume examples and cover letter samples can be customized with your skills and experience to create a standout resume. Our user-friendly platform helps you find the perfect words and ideas for your job application package and boost your chances of landing your next job!
The company is well-regarded for its user-friendly tools that simplify the resume and cover letter creation process, with customers frequently praising the intuitive design and helpful suggestions that enhance their job application materials. Many users express high satisfaction with the quality of the output and the overall ease of use. However, some customers note limitations in customizing text and desire more tailored prompts to better reflect their skills and experiences. Overall, the feedback indicates a strong reputation for reliability and efficiency, alongside room for improvement in customization options.
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Great. The experience was good. Application very handy
I feel like you tricked me because you only told me about the payment at the end of the process after I spent alot of time entering my informaiton. I would have moved to another way of up dating my resume. My time is valuable and waiting to the end for someone who is not working is just wrong.
Hello,
We sincerely apologize for any confusion or frustration you experienced during the process. It's important to us that our users feel informed and empowered every step of the way. We'll take your feedback to heart and work to improve our communication about the payment process to ensure clarity from the outset. Your time is valuable, and we're committed to providing a seamless experience for our users. If there's anything we can do to make this right or assist you further, please don't hesitate to reach out.
Gave me automatic job task ideas, smooth and easy process
Hi,
We're glad to hear that you found us through a Google search and decided to give our service a try with the free 2-week trial! It's fantastic to know that the offer we extended to continue with us was so compelling. We're committed to providing value and support to our users, and we're thrilled to have you as part of our community. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing us!
Excellent and efficient delivery process, made my work easy and accurately finished
Hello,
We're thrilled to hear about your positive experience with our delivery process! Making your experience easy and efficient is our top priority, and we're delighted that we could meet your expectations. If you ever need assistance in the future or have any questions, please feel free to reach out. Thank you for choosing our service!
Honestly Job Hero save reduce my stress, because I have not much experience in doing cover letter. And this template make easy by just indroducing the requeried information, like company name, my name, last job, job I would like to apply and so on. Thank you Job Hero.
Hello,
We're thrilled to hear that Job Hero has alleviated your stress and simplified the process of creating cover letters, especially considering your limited experience in this area. It's fantastic to know that our templates have made providing the necessary information for each application easier for you.
Thank you for choosing Job Hero, and if you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you succeed in your job search journey!
User friendly programs. A variety of job description options. Easily to edit and adjust to personal preference.
Hello,
We’re thankful for the fantastic feedback you have given us!
Why did I have to pay 25 $#*!ing dollars to download my resume. I used to pay a few bucks to have it for a week. Bull$#*! and I am taking my resume off of this stupid website
Hello,
We sincerely apologize for any dissatisfaction you've experienced and are fully prepared to enhance your experience with us. We're here to address any concerns you may have.
Regarding our 14-day trial, it automatically transitions to our monthly access subscription unless you decide it meets your expectations and choose to cancel. Once you cancel your subscription, if you ever need access to your account or documents, you would pay the average rate for the subscription activation.
We have refunded you the requested amount. Please allow 7 - 10 business days for the refund to be available on your end. We are committed to changing your mind about us and ensuring you receive the excellent customer service we pride ourselves on.
Job hero is very helpful, the suggestions are well written and easily customizable if you want to edit them with your own verbiage. It's easy to create cover letters for different positions, takes 5 minutes at most. It's easy to download and find your different letters/resumes and it's 3 bucks for 2 weeks - kind of a no brainer for me.
It was surprisingly quick and well done, im impressed
Hello!
We're thrilled to have exceeded your expectations! Thank you for your kind words. If you have any further questions or need assistance, please don't hesitate to let us know.
Costs way to much for one high school class assignment. Then needed to redo because of a space error and have to $24. Its a rip off wouldn't advise antyone to use it.
Hello,
We are genuinely sorry for any confusion. We want to take the opportunity to explain the reason for the recurring charges coming from JobHero. We provide multiple options available that include free and paid subscriptions. Our basic access allows you to create and download a plain text version using our examples and tips; however, if you would like to download, print, or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format, you will need to subscribe first for a small fee that provides you a 14-day trial—the same auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription.
This information is provided to avoid misunderstanding before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We have refunded you the requested amount. Please expect a private message from [email protected] with a solution. We are committed to changing your mind about us and ensuring you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Customer Service Team
Pleasant experience easy to use with multiple additional help
Hello!
We're delighted you had a pleasant experience using our service! We strive to make it easy to use, and we're glad to know that you found it so. If you have any further feedback or need assistance with anything else, feel free to reach out.
Very quick and easy. I like that the service provides you with examples related to your area of expertise.
Hello!
Thank you for your review. Glad we were able to help!
Amazing experience and has helped me build a better resume and so far it has helped me with finding the right job for me! I highly Recommend this website!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter!
Amazing at working with your job descriptions
I have only been on the site for an hour and already like what I see.
Hello!
We're thrilled to hear that you're enjoying your experience so far! Thank you for giving us a try. If you have any questions or need assistance as you continue exploring the site, feel free to contact us.
Whether it's a cover letter, CV or resume, never mind if you have applied to services for these guys.
Due to their guidance and services, I have managed to comprise such a CV and all employers say "wow". There are tons of templates, non-intricate infrastructure and simple navigation through the website.
You ain't need a lot of skills to sort things out here and that is the most prepossessing thing for me.
Thank you guys, you have almost built up my career instead of me.
Hello!
Thank you so much for your kind words and glowing review! We're thrilled to hear that our services have been instrumental in helping you craft an impressive CV that receives such positive feedback from employers. It's fantastic that our templates, user-friendly interface, and straightforward navigation have made the process easy for you. We're delighted to have played a part in advancing your career, and we appreciate your trust in us. If you ever need further assistance, don't hesitate to reach out. Here's to your continued success!
I called to cancel my subscription and she convinced me to keep the subscription. She informed me of all the benefits of the software.
Hello!
We're truly grateful for your feedback! It brings us immense joy to learn that our agent was able to meet your needs and deliver exceptional service. Rest assured, we'll make sure to pass along your kind words to them. If you ever need assistance again, please don't hesitate to reach out!
I appreciate the help with wording my cover letter.
Hello!
Thank you so much! We appreciate the positive review!
Very easy to use and great tools and resources available
Hello!
We’re thankful for the fantastic feedback you have given us!
Very professional approach and proper guidance to resume building
Hello!
You made our day with your review, thank you!
Billing is tricky. It seems misleading. I will need to resolve this issue soon
Hello,
Thank you for sharing your thoughts and providing feedback on your recent experience with us. We appreciate your honesty and value your input as it helps us understand our customers' perspectives.
We would like to express our gratitude for bringing this to our attention and allowing us the opportunity to address it. We want to assure you that your feedback has not gone unnoticed.
Thank you for your time
Answer: Hello, Derya Thank you for reaching out, sadly we do not take Paypal as a payment method at the moment however, we're looking into adding this in the future.
Answer: Hello, Michele Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume. However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee. If you want more information in regards to the exact prices for each of our subscriptions please feel free to give us a call.


Hello,
Thank you for your positive feedback! We're thrilled that you found our application handy and your overall experience was good. If you have any suggestions for improvement or if there's anything else we can assist you with, please feel free to let us know. We're here to help!