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Joancee

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Virginia
1 review
0 helpful votes
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Slow shipping
May 22, 2023

Takes quite awhile to receive order. Nowhere foes it say it comes all te way from China.

Date of experience: May 22, 2023
Canada
1 review
0 helpful votes
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Great product
May 22, 2023

It was very easy to get through the ordering process and came fast

Date of experience: May 22, 2023
Georgia
1 review
0 helpful votes
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Disappointed
June 21, 2023

Received ring and it's enormous compared to what the pictures looked like and didn't fit. Looked like it was swallowing my hand.

Date of experience: May 21, 2023
Texas
2 reviews
0 helpful votes
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Wedding ring
June 20, 2023

The ring is absolutely beautiful, however, it is much bigger than expected. I have short fingers and the ring overwhelms my hand. Is there any way to exchange this ring for a smaller one? Thank you in advance.
Terri Whisenant

Date of experience: May 21, 2023
Texas
1 review
0 helpful votes
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Good
May 21, 2023

My ring as turned very dull even after polishing it. Not happy about that

Date of experience: May 21, 2023
Georgia
1 review
0 helpful votes
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I bought two rings already and really love the quality and appearance.

Date of experience: May 21, 2023
Maryland
1 review
0 helpful votes
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Love the ring
May 21, 2023

It really came just in time my ring is perfect I will shop again

Date of experience: May 20, 2023
New York
1 review
0 helpful votes
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Wedding ring
May 21, 2023

Easy and convenient purchase.nicely packaged and is super pleasing to my eyes.I took a chance on the quality because of the price and it expand my imagination. It is crafted so beautiful.

Date of experience: May 20, 2023
Louisiana
1 review
0 helpful votes
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Awesome experience
May 21, 2023

I love my ring. Its so beautiful. I ordered and realized i made a mistake in the size and when i emailed support they corrected my size before shipping

Date of experience: May 20, 2023
California
1 review
0 helpful votes
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Recent ruby ring
May 20, 2023

It is a lovely ring, but the Centerstone is not the shade of red that it showed on the advertisement. Also, the delay in receiving the product is discouraging.

Date of experience: May 20, 2023
GB
1 review
0 helpful votes
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Sapphire ring
May 20, 2023

The ring is fabulous although I ordered wrong size so it was too big! So going to get it exchanged for smaller sizec

Date of experience: May 20, 2023
Georgia
1 review
0 helpful votes
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Definite Return Customer!
May 19, 2023

I've purchased twice from you guys and I've been beyond satisfied each time. Return customer for life!

Date of experience: May 19, 2023
New Jersey
2 reviews
0 helpful votes
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Okay
May 19, 2023

This ring is not very realistic looking. The accent stones are too large, and poke into the adjoining fingers on the sides. But, it is well executed, and matches what was advertised. AM confused. The ring is supposed to be platinum plated to keep it from tarnishing, yet enclosed was a silver tarnish cloth to be used to remove tarnish from the product!?

Date of experience: May 19, 2023
California
1 review
0 helpful votes
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My experience
May 19, 2023

I was pleased with the product…but totally disappointed that I paid for an engraving on the ring I ordered and the writing was so tiny and insignificant that you literally need a magnifying glass to even read it or even notice that it's something there at all… I was charged and extra $30 for an engraving that is illegible…very disappointing.

Date of experience: May 19, 2023
Arkansas
1 review
0 helpful votes
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I will order from you again
May 19, 2023

Read many great reviews! And I believe my wife will love this ring!

Date of experience: May 19, 2023
Wisconsin
1 review
0 helpful votes
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Satisfied
May 19, 2023

My girlfriend absolutely loves her ring! We will definitely order again!

Date of experience: May 18, 2023
North Carolina
1 review
0 helpful votes
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Very bad
June 17, 2023

I still didn't get my item I ordered. I ordered it on April 16 and it's been over a month.

Date of experience: May 18, 2023
Nevada
1 review
0 helpful votes
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Colors aren't the same in person
June 17, 2023

The picture on the website & ads is different than in person. Picture shows as same color but in person the colors are completely different.

Date of experience: May 18, 2023
California
1 review
0 helpful votes
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Ring
May 18, 2023

Lovely, just as described. The ring size, material, and colors were perfect.

Date of experience: May 18, 2023
Florida
1 review
0 helpful votes
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Amazing
May 18, 2023

They worked with me fast and efficiently to correct the size issue before shipping a beautiful ring to me ahead of schedule.

Date of experience: May 18, 2023

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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