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Joancee

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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New Jersey
1 review
0 helpful votes
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Awesome
May 27, 2023

It a very easy process. It's a very beautiful ring.

Date of experience: May 27, 2023
Virginia
1 review
0 helpful votes
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Delivering
May 27, 2023

I just thought it took a little long to get to the destination

Date of experience: May 27, 2023
Michigan
1 review
0 helpful votes
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It's okay with me it just takes so long to come but it's worth it

Date of experience: May 26, 2023
New York
1 review
0 helpful votes
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Wedding Band
May 26, 2023

Beautiful! I love it. Fast delivery and reasonable prices

Date of experience: May 26, 2023
California
1 review
0 helpful votes
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White Sapphire
May 26, 2023

The ring is absolutely perfect, I've been shopping for a white sapphire ring. The ring is stunning, I've had it two days and gotten numerous comments on how beautiful it is. VERY pleased and will shop at joancee in the future. Thank you for the experience!

Date of experience: May 26, 2023
Virginia
1 review
0 helpful votes
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Cheap looking
June 25, 2023

We chose the 3-5 day shipping and it took several weeks. Then when it arrived, it looks so cheap. I'm super disappointed!

Date of experience: May 25, 2023
Tennessee
1 review
0 helpful votes
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Over all this is a great site to order jewel from, and I will be ordering my wife some more jewelry soon Thanks...

Date of experience: May 25, 2023
Pennsylvania
1 review
0 helpful votes
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Picture doesn't do any justice
May 26, 2023

My ring is absolutely gorgeous! Far exceeds my expectations 100%. Shipping took a while but it was certainly worth the wait!

Date of experience: May 25, 2023
Colorado
1 review
0 helpful votes
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Worst experience
June 24, 2023

Would not purchase anything from them cause your Sitejabber says it was delivered and Trac says it has not moved from Compton California since May 10 2023 I DID NOT receive my order to me everything is a scam but they took my money over a month a go

Date of experience: May 25, 2023
Rhode Island
1 review
1 helpful vote
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Shipping never came got sent back
June 24, 2023

Poor very disappointed item didn't arrive it got shipped back to them do to wrong information on there end

Date of experience: May 25, 2023
Nevada
1 review
0 helpful votes
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Love it!
May 25, 2023
Updated review

Quick and easy! And the merchandise is so beautiful. I would buy again and again!

Date of experience: May 25, 2023

Very easy and oddly satisfying!
March 21, 2023
Previous review

Very easy and oddly satisfying!

Date of experience: March 21, 2023

Very easy!
March 21, 2023
Previous review

Very easy!

Date of experience: March 20, 2023
Alabama
1 review
0 helpful votes
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Good
May 25, 2023

Helpful and responsive good service and communication

Date of experience: May 25, 2023
Colorado
1 review
0 helpful votes
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Rings
June 24, 2023

Rings were nice shipping sucked took way to long especially pay for expedited shipping

Date of experience: May 25, 2023
Kansas
1 review
0 helpful votes
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I'll definitely buy again! Great looking ring! But I feel shipping is definitely 3 plus weeks.

Date of experience: May 24, 2023
Mississippi
1 review
0 helpful votes
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Unsatisfied
June 24, 2023

I was unsatisfied with my order and took all necessary return steps. I was given a china address for my return. China has very strict covid laws. They will not accept items from the USA. I've already tried to send something there. I don't want to spend a great amount of money to return my order and it never reaches the company.

Date of experience: May 24, 2023
Utah
1 review
0 helpful votes
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Shipping time
May 25, 2023

The ring is beautiful. Shipping took twice as long but I received it! I will definitely buy from Joancee again!

Date of experience: May 24, 2023
Alabama
1 review
0 helpful votes
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Gorgeous
May 24, 2023

It was wonderful satisfying results overall excellent

Date of experience: May 24, 2023
Texas
1 review
0 helpful votes
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Amazing quality
May 23, 2023

When I first saw it, it was beautiful the craftsmanship is just top notch. Very good quality, breath taking.

Date of experience: May 23, 2023
Pennsylvania
2 reviews
0 helpful votes
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Beautiful ring!
May 23, 2023

Took a little bit to get an update on my order status but well worth the wait!

Date of experience: May 23, 2023
North Carolina
1 review
0 helpful votes
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Birth stone
June 22, 2023

Got this for Mother's Day took 2 months to receive it and didn't have the engraving it was suppose to have. Overall ring looks nice but little disappointed overall.

Date of experience: May 22, 2023

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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