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Joancee

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Texas
1 review
0 helpful votes
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Always amazing
July 29, 2023

Love joancee and their jewelry, this is my 6th piece and am always happy with their beauty...

Date of experience: July 29, 2023
Kuwait
2 reviews
0 helpful votes
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You get what you paid for
July 29, 2023

Bought a ring size 7 and it looks fine. Wouldn't use it as a replacement for my real one because it shows that it's fake diamond.

Date of experience: July 29, 2023
North Carolina
1 review
0 helpful votes
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Ring
July 29, 2023

I was looking for something smaller that wouldn't get snagged in anything but it turns out to be Bigger than I thought

Date of experience: July 28, 2023
Hawaii
1 review
0 helpful votes
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The ring is exquisite.
July 29, 2023

I must admit the ring is far more beautiful than the picture. It's the right amount of gorgeous for an everyday ring and for going out.

Date of experience: July 28, 2023
Alabama
1 review
0 helpful votes
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Love it
July 28, 2023

I love my set so far so good and I will be sharing my thoughts with others

Date of experience: July 28, 2023
Indiana
1 review
0 helpful votes
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Wonderful!
July 28, 2023

Everything went smoothly. I was surprised at the quality. The sterling silver stamp is missing on the inside of the rings and processing and shipping takes way too long.

Date of experience: July 28, 2023
Nevada
2 reviews
0 helpful votes
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Not today
July 28, 2023

Thank you. Appreciate the quality of your products.

Date of experience: July 28, 2023
Pennsylvania
1 review
0 helpful votes
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Stunning cutie
August 27, 2023
Updated review

Shipping was a LOT longer than I expected and that was a little frustrating, but the ring itself is just SOOOO LOVELY! It's more delicate and sparkly in person and I have been wearing it every day.

Date of experience: July 28, 2023

Just lovely!
June 28, 2023
Previous review

Just lovely!

Date of experience: June 28, 2023
Maryland
1 review
0 helpful votes
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So far everything has been very easy and the website was great with directions and showing the details and images. Checkout was a breeze and simple.

Date of experience: July 28, 2023
Illinois
1 review
0 helpful votes
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Absolutely Perfect
July 28, 2023

I am so in love with the ring my boyfriend got me. Definitely will b shopping with thus site again.

Date of experience: July 28, 2023
Georgia
2 reviews
0 helpful votes
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Always satisfied
July 27, 2023

I always find what I am looking for and there are so many options available. I love Joancee.

Date of experience: July 27, 2023
Washington
1 review
0 helpful votes
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Great ring for the price
July 27, 2023

Ring fits perfectly on my girlfriend's hand & she loves it.

Date of experience: July 27, 2023
Louisiana
1 review
0 helpful votes
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Very nice jewerly.
July 27, 2023

Very nice. Shipping time too long. Customer service was helpful.

Date of experience: July 27, 2023
New Jersey
1 review
0 helpful votes
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I was hesitate to order from joancee coz it seems too good to be true. They have beautiful designs for not so expensive price. But I took a shot and happy with my order, a couples promise ring.

Date of experience: July 26, 2023
Colorado
1 review
0 helpful votes
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Very pleased
July 26, 2023

Very pleased with the purchase. I didn't have to pay an arm or a leg

Date of experience: July 26, 2023
Montana
1 review
0 helpful votes
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1 of 2 rings damaged
August 25, 2023
Updated review

I liked the selection and price point but I just received my order and 1 of the 2 bands has a damaged or defective stone. I plan to message the company for a replacement ring and hope they have good customer service to exchange the ring

Date of experience: July 25, 2023

I liked the selection and price point
June 23, 2023
Previous review

I liked the selection and price point

Date of experience: June 22, 2023
Tennessee
2 reviews
0 helpful votes
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Beautiful jewelry and great products at fantastic prices!

Date of experience: July 25, 2023
South Carolina
1 review
0 helpful votes
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We absolutely love y'all
July 25, 2023

We Love y'all. My expectations is exceeded every time we order from Joancee.

Date of experience: July 25, 2023
Pennsylvania
1 review
0 helpful votes
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Returns
August 24, 2023
Updated review

You advertise easy returns but there is no such thing. Returns go back to China and it was going to cost me $70.00 to return. I will not pay $70.00 to return. Had I know that returns would go back to China I would have not ordered from you. Now I am stuck with a ring that does not fit me and I am out of my money. The return address on the package was NJ and I feel like the return should have gone to NJ. Will never order from you again.

Date of experience: July 24, 2023

Easy ordering
June 15, 2023
Previous review

Easy ordering

Date of experience: June 15, 2023
Iowa
2 reviews
0 helpful votes
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My new ring is so beautiful.
July 25, 2023
Updated review

I love the ease of ordering. I have a couple rings from you & have not been disappointed.

Date of experience: July 24, 2023

Absolutely beautiful
May 4, 2022
Previous review

I ordered a ring a few months ago & it was even better in person. I just had to order a different one. Thanks for making such beautiful jewelry.

Date of experience: May 4, 2022

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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