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Joancee

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Indiana
1 review
0 helpful votes
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Stunning ring!
August 27, 2023

It does take several weeks to receive your purchase but it is absolutely worth the wait! Gorgeous ring, I absolutely love it!

Date of experience: August 26, 2023
New York
1 review
1 helpful vote
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No Company Updates
September 25, 2023
Updated review

I had no follow up communication from Joancee. I wrote to them and finally had PayPal cancel a repurchase due to them telling me I had to finalize my order. Wrong. The company had already been paid. Finally received my purchase two weeks after originally told it would be delivered. Beautiful ring but I wouldn't use this company again.

Date of experience: August 26, 2023

I ordered this item on July 27,2023 and today I find...
September 11, 2023
Previous review

I ordered this item on July 27,2023 and today I find out that even though I had completed the order and got an order number you tell me to reenter a code. Not happy. My birthday is the 18th and I was hoping to have it. My original order said I would receive the order by August 9th.

Date of experience: August 12, 2023
Virginia
1 review
0 helpful votes
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Not the best
September 25, 2023

They ring quality was very nice...I paid extra for 3 day shipping placed order on 7/27/2023.I received the ring 8/16 or 17...10 days or more after it shipped. I understand it might have needed to be made so the couple weeks it took to even ship.I understood but even though it didn't say anything about the product I ordered but 10 days to arrive when i paid extra for 3 day shipping

Date of experience: August 26, 2023
Ohio
1 review
0 helpful votes
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Never received my order.
September 24, 2023

My first order was great but then I placed another order and to this day I have never received it, I don't recommend it at all.

Date of experience: August 25, 2023
California
2 reviews
0 helpful votes
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Wife Loved It
August 25, 2023

My wife has gained a little weight and her fingers swell really bad. We have had her wedding band and engagement ring resized twice. Since doing this she has lost numerous diamonds and the company that replaces the diamonds said they will not replace anymore lost diamonds. When I saw this ring it looked as gorgeous as hers. She bought and using a prop ring that was turning her finger green. As soon as she saw this ring she yelled at me for spend a fortune on it. I told her the truth on how much I spent. She said loved it and gave me a kiss.

Date of experience: August 25, 2023
Ohio
1 review
0 helpful votes
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Birthstone ring
August 25, 2023

It took some time to arrive but it was worth the wait. My birthstone ring(peridot with pink sapphires) is absolutely gorgeous, excellent quality. I will definitely order from this company again. 5 stars

Date of experience: August 25, 2023
North Carolina
1 review
0 helpful votes
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Review
August 25, 2023

Very easy to order and received order in good timing.

Date of experience: August 24, 2023
Maryland
1 review
0 helpful votes
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Great products and beautiful!
August 25, 2023

The quality seems really great. The sparkle is amazing. I love my ring and earrings!

Date of experience: August 24, 2023
West Virginia
1 review
0 helpful votes
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Beautiful jewelry!
August 24, 2023
Updated review

I love this site...everything I have ordered had been wonderful!

Date of experience: August 24, 2023

Easy and precise
April 14, 2023
Previous review

Easy and precise

Date of experience: April 14, 2023
California
1 review
0 helpful votes
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Unhappy Customer
September 23, 2023

Originally I was not given my correct discount,then offered a lower one, I had to consider cancelling my order to be threatened that I would only get half of my money back and then to get my product, it is small in compareson to other rings I have that same size, and the quality is not good.

Date of experience: August 24, 2023
Wisconsin
1 review
0 helpful votes
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Amazing ring
August 24, 2023

I really love this place i got my ring on time it will take a little bit for them to make sure it is perfect for you. But the wait time is worth it. I dont think i would have found a better place for my rings. Thank you so much will be ordering through them for all my jewelry.

Date of experience: August 24, 2023
Pennsylvania
1 review
0 helpful votes
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I got my ring
August 23, 2023

The ring is beautiful and it looks nice on my finger

Date of experience: August 23, 2023
Minnesota
2 reviews
0 helpful votes
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Exceptional Quality!
August 23, 2023

Shipping was faster then expected! I will be a repeat customer!

Date of experience: August 23, 2023
Washington
1 review
0 helpful votes
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Beautiful rings
August 23, 2023

I paid 25 dollars to get it shipped within 3 working days. I didn't get it in 3 working days once it shipped. I had to email back and forth with a customer service rep for a few days before they finally said they'd refund the 25 dollars. It took about 15 days to get the ring. The tracking info didn't update for 6 days at one point. Think they have some kinks to work out but overall I'd buy again just wouldn't pay extra for shipping. The ring I got is gorgeous. Just know when you order it does take awhile to receive your order.

Date of experience: August 23, 2023
Texas
1 review
0 helpful votes
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The business is real the item I purchased was everything I expected

Date of experience: August 23, 2023
Canada
1 review
0 helpful votes
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When you order, the production of the item will start a day or two after for about a week before shipping

Date of experience: August 22, 2023
Texas
1 review
0 helpful votes
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Not happy
September 21, 2023
Updated review

I've never ordered from your company before I was not aware that the stones in your rings were so large, My hands are very small and the stone looks so out of place on my hand. Now your company wants me to send a picture of the ring. I tried and cannot help it if you didn't receive the picture.

Date of experience: August 22, 2023

I've never orderd from your company before
July 20, 2023
Previous review

I've never orderd from your company before

Date of experience: July 20, 2023
Georgia
1 review
0 helpful votes
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Great
August 22, 2023

My wife loved the ring I ordered from your company. I have already purchased another one for her. Great job.

Date of experience: August 22, 2023
Virginia
1 review
0 helpful votes
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Pleased
August 22, 2023

I am very pleased with the purchase of my rings. They are Absolutely stunning!

Date of experience: August 22, 2023
Texas
1 review
0 helpful votes
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Sunflower Necklace
August 22, 2023

Amazing she loves it. She asked me where I got it from.

Date of experience: August 22, 2023

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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