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Joancee

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Illinois
1 review
0 helpful votes
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Gorgeous jewelry
February 21, 2025
Updated review

I received a lot of comments on my earrings I purchased. Excellent service.

Date of experience: March 16, 2025

Very easy and beautiful pieces
December 15, 2024
Previous review

Very easy and beautiful pieces.

Date of experience: December 5, 2024
Maryland
1 review
0 helpful votes
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Gorgeous ring
February 21, 2025

Very easy to deal with. Beautiful ring. Would buy another ring.

Date of experience: February 1, 2025
Connecticut
1 review
0 helpful votes
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Horrible I told him I never received my item they said they would check into it never heard a thing about it that I get this whole thing on reading my experience and I'm not going to lie on the company and say they did great when they didn't

Date of experience: March 16, 2025
Texas
1 review
0 helpful votes
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Beautiful Custom Design
February 21, 2025

I was really excited about one of the rings that would have been perfect if the sapphire was amethyst! Guess what? Joancee was able to customize the stone! I'm in love with my ring!

Date of experience: February 10, 2025
Alabama
1 review
0 helpful votes
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Everything is good. I love the Ring
February 20, 2025

Very satisfied 😃 everything was great. I had a great experience. Service was Good. No complaints

Date of experience: February 10, 2025
North Carolina
1 review
0 helpful votes
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Nice jewelry.
February 20, 2025

It takes a while to get your product and don't forget there is a transaction money exchange fee to use a credit/debit card or Pay Pal. Their product meets or exceed expectations.

Date of experience: February 10, 2025
Canada
1 review
0 helpful votes
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Almost Perfect
February 19, 2025

I must admit the ring is very pretty. The unfortunate part was I chose the bigger stone which is little too BIG for my liking. The smaller stone would have looked less costume like.

Date of experience: February 8, 2025
Virginia
1 review
0 helpful votes
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Sapphire Ring
February 19, 2025

Beautiful Ring very pleased overall good experience. Much prettier than expected

Date of experience: February 3, 2025
Canada
1 review
0 helpful votes
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Really love my watermelon ruby ring, it fits perfectly and sparkles beautifully. Thank you.

Date of experience: March 10, 2025
Michigan
1 review
1 helpful vote
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Ring
February 18, 2025

Had to call about my ring had been over 2 weeks and had heard nothing and they said it shipped but was actually sitting in china over 2 weeks. I had no idea this ring was from china when I ordered it. Once received ring was beautiful and I would order from them again.

Date of experience: February 7, 2025
South Dakota
1 review
0 helpful votes
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Not bad
February 18, 2025

Not bad had to wait a little bit, took a couples weeks. It was delivered by USPS.

Date of experience: March 9, 2025
Texas
1 review
0 helpful votes
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Love my ring!
February 17, 2025

This is the second purchase I have made from Joancee. I have worn the first ring for almost five years and it still looks stunning! I am equally as pleased with my recent purchase!

Date of experience: February 7, 2025
Florida
1 review
0 helpful votes
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Beautiful
February 16, 2025

The Ring is Big and Beautiful! Made of quality material.Stunningly Beauty…I will continue to shop and refer family and friends. The price was good for this great product.

Date of experience: February 6, 2025
Illinois
1 review
0 helpful votes
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I had questions
February 16, 2025

The ring is beautiful but when I had questions about shipping I didn't hear from anyone for 3 days

Date of experience: February 5, 2025
Idaho
1 review
0 helpful votes
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Bad customer service
February 16, 2025

Paid extra for faster shipping and it took almost 2 weeks to get my product! Not cool

Date of experience: February 5, 2025
Texas
1 review
1 helpful vote
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Excellent product and service
February 16, 2025

I gambled on a small but important order, a sterling silver exact size ring. It arrived promptly, was packaged in stylish wrapping, and was perfectly manufactured, well polished, stamped.925. I was order again with no hesitation.

Date of experience: February 5, 2025
Nevada
1 review
0 helpful votes
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It took a long time for the order to come in. You guys do not have a 800 number customer service number and it takes a long time for you guys to respond to email. It have to be a better system. Thank you.

Date of experience: February 5, 2025
California
1 review
0 helpful votes
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Very angry
February 16, 2025

Very angry the delivery was late had to put off the engagement worst part is they didn't have it engraved with what I wanted on it.

Date of experience: February 5, 2025
Mississippi
1 review
0 helpful votes
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The ring is beautiful
February 15, 2025

I am enjoying this ring so much & can't wait to buy another one!

Date of experience: March 10, 2025
Georgia
1 review
1 helpful vote
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Love the merchandise, Some issues
February 15, 2025

Ring was great but I paid for engraving and didn't get it. Paid for three day shipping got it 3 weeks later. That's why I gave it 3 stars. Wanted to give 2.5. I reached out to customer service and it's email which took them a week to reply

Date of experience: February 5, 2025

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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