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Joancee

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Oklahoma
1 review
0 helpful votes
Follow Dee G.
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I measured my finger, but the ring is too big. The ring is pretty, but I'm afraid I will lose it.

Date of experience: June 7, 2022
Georgia
1 review
0 helpful votes
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Rings look good
July 7, 2022

The rings look good and are as advertised.
I couldn't give a higher review though because my item was late for a few weeks. After bringing the matter up though it was rectified immediately and my item was delivered within a weeks notice. Overall I'm happy with the product

Date of experience: June 7, 2022
Texas
1 review
0 helpful votes
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Ring
June 7, 2022

Took a while to get but the ring was beautiful. Although it was bigger than I thought so I'm not so sure how real it looks.

Date of experience: June 7, 2022
Massachusetts
1 review
0 helpful votes
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It's absolutely beautiful
June 7, 2022

Very good quality product and just exactly as commercial.

Date of experience: June 7, 2022
Texas
3 reviews
0 helpful votes
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Ordering
June 7, 2022
Updated review

Just alot of confusion about paying. But it got resolved and it all worked out. I will be buying more things in the future.

Date of experience: June 7, 2022

Just alot of confusion about paying
June 6, 2022
Previous review

Just alot of confusion about paying.

Date of experience: May 7, 2022
Ohio
1 review
0 helpful votes
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Gorgeous Ring!
June 7, 2022

It was a bit of a long process but overall I'd buy again!

Date of experience: June 7, 2022
Colorado
1 review
0 helpful votes
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Jewelry purchase
July 7, 2022

The tracking info only reflected when it was shipped. At no other time could I view the progress of the delivery. Lastly it took 16 days to deliver well past your 7 to 12 days.

Date of experience: June 6, 2022
Ohio
1 review
0 helpful votes
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Happy shopper
June 7, 2022

Overall I'm very happy with my experience and I really love my ring that I purchased the only downside is I wish I knew my ring was going to take as long as it did to receive otherwise I'm happy with everything else

Date of experience: June 6, 2022
Texas
1 review
0 helpful votes
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Very unsatisfied
July 6, 2022

I wish I would have read all the reviews before buying from this company.
Order bigger sizing is not true to size. Make sure you read return policy cuz even if you order wrong size you can't return it they say it's your fault even though the sizing is not true to size.
As for engraving just forget it all together I can't even read what I had engraved so who knows if it really says what I wanted it to.
I hope this helps people not lose money like I did. I was even just wanting to exchange it and they won't. Make sure you read the return policy it pretty much means you can't return it at all even if it don't fit

Date of experience: June 6, 2022
Illinois
1 review
0 helpful votes
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0000⁰**************************** **************0

Date of experience: June 5, 2022
Michigan
1 review
0 helpful votes
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The rings I ordered were high quality, and my order arrived faster then expected.

Date of experience: June 5, 2022
Texas
1 review
0 helpful votes
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Awesome
June 5, 2022

I wish it was a little quicker but u cant rush perfection but the tracking does need to be better

Date of experience: June 4, 2022
California
1 review
0 helpful votes
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I really like the ring.
June 5, 2022

I just wish the 2ed ring locked in to place better. I'm always fixing the second ring twisting it back in place.

Date of experience: June 4, 2022
GB
1 review
0 helpful votes
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Not great
July 4, 2022

My experience with Joancee hasn't been great. I don't think their time scale is accurate nor obvious on their website. I was under the impression I was ordering from California, not China. So anyone who is ordering from them please don't waste money paying for 3-5day delivery because it's impossible. When you email them they'll blame the shipping company. They can not guarantee you this so don't waste your money. Also they don't accept returns from 30days or purchase. They don't tell you that it'll take around 30days to make/receive your ring so there will be no time to return it if you aren't happy. So after around a month I finally received my rings and I am not happy at all. My rings are much tackier looking than they were on images on their website. I chose two very simple rings that are supposed to be my engagement/wedding rings. I hate them. Their tacky and don't look like the pictures. £200.00 gone and wasted.

+1
Date of experience: June 4, 2022
California
1 review
0 helpful votes
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Poor
July 4, 2022

I paid for 2 day delivery it was almost a month
Then I didn't like it and it's too small

Date of experience: June 3, 2022
Georgia
1 review
0 helpful votes
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Beautiful rings
June 3, 2022

I love the rings! The engravings on both rings were misspelled. Customer was great! They emailed me about my issue in a timely manner. I'm currently waiting for the replacements but overall I would recommend this company to anyone looking for jewelry or engagement rings etc

Date of experience: June 3, 2022
Texas
2 reviews
0 helpful votes
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Beautiful Rings
June 3, 2022

Easy to search and order. It was an easy process and the rings are perfect.

Date of experience: June 3, 2022
Ohio
1 review
0 helpful votes
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Timing.
July 3, 2022

Timing was way off then what was promoted. Expiteted said 3 days so I paid for it and was never informed i would really wait 3.5 weeks. Bad advertisement.

Date of experience: June 3, 2022
Virginia
1 review
0 helpful votes
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So far sos good lets see if by me paying 25 dollars for fast shipping is worth it!

Date of experience: June 2, 2022
Canada
1 review
0 helpful votes
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Love this line
June 2, 2022

Fabulous and fast. Love the look. Will be a repeat customer!

Date of experience: June 2, 2022

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


+59
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