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Joancee

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Texas
1 review
0 helpful votes
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Expedited shipping
June 15, 2022

Need to clarify that even tho you pay for expedited shipping does not mean you'll get it in that timeframe. I still waited almost a month. I expedited the purchase to have for an upcoming function that I was unable to have it for. Other than that the product is absolutely beautiful.

Date of experience: June 15, 2022
Colorado
1 review
0 helpful votes
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Fue súper rápido volveré a encargarlo revasomis expectativas

Date of experience: June 14, 2022
Indiana
1 review
0 helpful votes
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Not as the picture
June 14, 2022

I loved the picture they had on the website, I paid extra so I could get it in 2 days it took almost 2 months for it to come and even though the packaging was nice the ring was not what I expected. In the picture it looked like it had more diamonds but it did need not.

Date of experience: June 14, 2022
Ohio
1 review
0 helpful votes
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Thanks
June 14, 2022

Website is easy to use... products were good quality

Date of experience: June 14, 2022
Utah
1 review
0 helpful votes
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Na
July 14, 2022

Nanananananananananannananananananananananananananananan

Date of experience: June 14, 2022
GB
1 review
0 helpful votes
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Love my rings
June 14, 2022

Loved how they were delivered in a beautiful box and I absolutely love the rings Thankyou

Date of experience: June 14, 2022
New York
1 review
0 helpful votes
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I have a diamond ring with a checkerboard pattern, but I'll lose 3 - 4 diamonds a year that need to be replaced. I bought this ring so that I can wear in when I'm wearing jackets etc, overcoats, things that the diamonds might get snagged on, and I have no issues with this. It's beautiful too!

Date of experience: June 13, 2022
Pennsylvania
1 review
2 helpful votes
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My fiance ordered my ring on 6/28 they processed his payment. But we've never received anything else. No order confirmation, no tracking information etc... He literally has no information other than the payment coming out of his bank account through PayPal

Date of experience: June 13, 2022
California
1 review
0 helpful votes
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Tracking
June 14, 2022
Updated review

Thank you. Had issues with tracking. I had to reach out because I was never sure if all rings were shipping

Date of experience: June 13, 2022

Thank you
May 13, 2022
Previous review

Thank you. Excited to see the ring

Date of experience: May 12, 2022
Florida
1 review
0 helpful votes
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Beautiful
June 13, 2022

Loved my purchase. It was as pictured. Order was promptly delivered.

Date of experience: June 13, 2022
Mississippi
1 review
0 helpful votes
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Perfect Ring
June 13, 2022

She loved it…. It was perfect. Thank you! It was everything

Date of experience: June 12, 2022
Virginia
1 review
0 helpful votes
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Weeding surprise!
June 12, 2022

My daughter in love LOVED her ring even though it arrived later after the wedding. Is there a warranty?
Thank you

Date of experience: June 12, 2022
GB
1 review
0 helpful votes
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Dream come true
June 12, 2022

Ordered of joancee, very good service and helpful. Good communication with dispatch. ONE VERY HAPPY FIANCE

Date of experience: June 12, 2022
Ohio
1 review
0 helpful votes
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Engamenr
June 12, 2022

I ordered the ring for my future brother in law to give to my sister. He proposed on June 10. She was so happy. You guys really delivered. Thankyou!

Date of experience: June 12, 2022
Tennessee
1 review
0 helpful votes
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Beautiful Ring
June 12, 2022

The ring I received is beautiful. The shipping time was awful! There was no update for days at a time and the response from the customer service rep was extremely delayed as well.

Date of experience: June 11, 2022
Tennessee
1 review
0 helpful votes
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Looks really nice but you big
June 11, 2022

Long wait but the rings look really nice but to bad they were really big and look like wedding rings

Date of experience: June 11, 2022
Illinois
1 review
0 helpful votes
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Excellent quality
June 11, 2022

Great experience my second time ordered and have not been disappointed

Date of experience: June 10, 2022
Louisiana
2 reviews
0 helpful votes
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Slick Red
June 10, 2022

Special made to my order and easy ordering process. I also used the PayPal pay n 4 plan which extends your time to pay. Enjoy your purchase.

Date of experience: June 10, 2022
Texas
1 review
0 helpful votes
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Long time
July 10, 2022

I was very worried that it got lost, it took almost a month to receive it! Not happy

Date of experience: June 10, 2022
Illinois
1 review
0 helpful votes
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Beautiful ring couldn't let it go without buying. Once it arrived it just didn't seem like it did online.

Date of experience: June 10, 2022

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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