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Joancee

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Indiana
1 review
0 helpful votes
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Good
June 23, 2022

Took lil longer than expected and said I was gettin free gift which I didn't get but the ring is gorgeous

Date of experience: June 23, 2022
California
2 reviews
0 helpful votes
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Love it!
June 22, 2022

I read a lot of the reviews before ordering and I thought I was going to have to wait for months to receive my rings because they had to make them but no they came with in the month and they just look beautiful! My family and friends love it and it matched my wedding dresss so I was super excited! Thank you so very munch! Love love love it!

Date of experience: June 22, 2022
Indiana
2 reviews
0 helpful votes
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Promise/wedding rings
June 22, 2022

The rings were beautiful! Very happy! Will order again

Date of experience: June 22, 2022
GB
2 reviews
0 helpful votes
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Absolutely Beautiful Rings!
June 22, 2022

The quality of these rings is simply stunning! Just delivery time is longer than I had expected!

Date of experience: June 22, 2022
Wyoming
1 review
0 helpful votes
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Exchange too small
July 21, 2022
Updated review

It's really pretty except my wife is a five and a half size ring. That's what she always gets so that's what I bought and it doesn't fit her. Just keep it to her this weekend at a wedding.

Date of experience: June 21, 2022

Looks good did far
April 1, 2022
Previous review

Looks good did far. Hope it looks good in person

Date of experience: March 31, 2022
Georgia
1 review
0 helpful votes
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August birthstone ring
June 21, 2022

I was completely satisfied with my order. I have received so many compliments on how pretty my ring is. The fit was perfect and the packaging was very good.

Date of experience: June 21, 2022
Illinois
1 review
0 helpful votes
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Slow customer service
July 21, 2022

I had asked if I can fix my engraving and was told no

Date of experience: June 21, 2022
Virginia
1 review
0 helpful votes
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Rings
June 21, 2022

Very beautiful rings. They went on my expectations. The only thing is, I asked for dates to be Engraved, my Sisters birthday and death date.

Date of experience: June 21, 2022
Georgia
4 reviews
0 helpful votes
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She loved it
June 21, 2022

Beautiful rings, I purchased them for my life because the kids threw her last rings in the trash. She was so surprised and the little jewelry box was a plus.

Date of experience: June 21, 2022
North Carolina
1 review
0 helpful votes
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Ring
July 21, 2022

I l9ve the ring, but didn't realize it was coming from China, so now I don't believe it's real. Never came with an authorized as genuine.

Date of experience: June 21, 2022
Washington
1 review
0 helpful votes
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Product was good and I am pleased
July 21, 2022

Had to reach out and ask about my product, but response was quick.

Date of experience: June 20, 2022
Texas
1 review
0 helpful votes
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Review order
June 21, 2022

Beautiful style, deliver on time, nice gift box. Good price

Date of experience: June 20, 2022
North Carolina
1 review
0 helpful votes
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Beautiful rings, but I did expect that it would be larger.

Date of experience: June 20, 2022
New Jersey
1 review
0 helpful votes
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None
June 20, 2022

It is ok thank you for the service, however the ring was lightly off

Date of experience: June 20, 2022
Colorado
1 review
0 helpful votes
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Review
June 20, 2022

Overall I'm happy with my purchase although on the woman's ring I've had a couple jewels fall out and I've only had the ring a few weeks.

Date of experience: June 20, 2022
GB
1 review
0 helpful votes
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Won't replace wrong sized ring
July 20, 2022

I took almost 4 weeks for the rings to come only to be completely wrong size (won't even fit on my thumb) eventhough we followed the instructions.
Joancee will only offer us 30% off the price of a replacement. So now have 2 rings that don't fit and won't send replacements out

Date of experience: June 20, 2022
District of Columbia
1 review
0 helpful votes
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Breathtaking
June 20, 2022

It's was beyond easy to order and customize the ring that i really wanted

Date of experience: June 20, 2022
Florida
1 review
0 helpful votes
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Painful
June 20, 2022

Rubs side of my middle and pinky fingers pretty items

Date of experience: June 20, 2022
Florida
1 review
0 helpful votes
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The product in itself delivered in the mail perfectly, everything was just right just can't figure out how to get the product resized again.

Date of experience: June 20, 2022
Texas
1 review
0 helpful votes
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Ring
June 20, 2022

Good but it's fading already don't know what I should do about it but I love the ring just waiting on my husband ring to come

Date of experience: June 20, 2022

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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