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Joancee

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Ohio
2 reviews
1 helpful vote
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Most beautiful ring
September 10, 2022

Omg! I'm in love with my ring. Best purchase my husband ever made.

Date of experience: September 9, 2022
GB
1 review
0 helpful votes
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I ordered a ring and waited. Paid 70GBP. After delivery due date I requested updates. It took days to get a response. One said continue waiting another said the ring is not in stock. I have requested a replacement ring and have no response for days now. Communication is almost non existent. I really would not recommended anyone waste their time here. Still waiting on communication for the refund or a ring replacement this has now been weeks of one way email traffic.

Date of experience: September 9, 2022
Oregon
1 review
1 helpful vote
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Delivery and quality
October 9, 2022

It was a serious hassle to follow my order through the shipping process. It was estimated at 7-12 business days, but it actually took 20+ days causing it to arrive after my wedding. The quality of the ring is okay, however I paid extra for engraving but the engraving is so small that you can barely see it.

Date of experience: September 9, 2022
California
1 review
0 helpful votes
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Beautiful ring
September 9, 2022

I'm very pleased with the quality of the ring. So often pictures online tend to look better than the actual product but this one is just as beautiful as the picture. It took a little longer to get there than I thought it would but it was worth the wait

Date of experience: September 9, 2022
Missouri
2 reviews
10 helpful votes
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Beautiful ring
September 8, 2022

I know that shipping took awhile, but it was worth it. I love the ring.

Date of experience: September 8, 2022
Michigan
1 review
0 helpful votes
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My recent order,
September 7, 2022

I order over 4 rings for joancee I love this company. Rings fit perfectly no rust never turned took plenty of shower wash dishes ect NEVER TURNED COLORS, will be order again,

Date of experience: September 7, 2022
Idaho
1 review
0 helpful votes
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Ring Review
September 5, 2022

The ring if beautiful. The only problem had was not receiving the ring in the short time I asked, but it did come and I love it.

Date of experience: September 5, 2022
Alabama
1 review
0 helpful votes
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Pretty good, thanks
September 5, 2022

It was pleasurable. That was the best I could come with!

Date of experience: September 5, 2022
New Jersey
1 review
0 helpful votes
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My first time order here very disappointed over charged on my credit card 3 times and sending the wrong items. Still didn't credit back to my credit card even though after servals emailed to the company. Never Oder here again please beware using your credit card to purchase.

Date of experience: September 3, 2022
Illinois
1 review
0 helpful votes
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Expect a wait
October 3, 2022

I think 21 days too long to wait for something not being shipped from China. Tracking it prior to arrival at USPS is also slow between updates. That being said, it got here in time for our anniversary and wifey was quite pleased. It is a beautiful ring.

Date of experience: September 3, 2022
New Jersey
1 review
0 helpful votes
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Beautiful as the picture online
September 2, 2022

Both ring sparkles, the blue stone makes the ring stands out. The band is slightly smaller than I expect but beautiful. Both rings are light weight. I got a lot of compliments.

Date of experience: September 2, 2022
Vermont
1 review
0 helpful votes
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Thanks
September 1, 2022

Really good but i hope the item i bought is as beautiful as it looks! Nice discounts and free items though! Thanks

Date of experience: September 1, 2022
Florida
1 review
0 helpful votes
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Great products long wait
October 1, 2022

My ring is Everything! I keep getting stopped it's so nice! I'm so happy and excited!

Date of experience: September 1, 2022
Indiana
1 review
0 helpful votes
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Beautiful
September 1, 2022

Was very pleased with the ring I got! Shipping took a little bit but nothing where I won't order again

Date of experience: September 1, 2022
Hawaii
1 review
0 helpful votes
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Shipment
August 31, 2022

It took a lot longer than I expected. But, my fiancée wasn't disappointed in the ring she's received. Thank you!

Date of experience: August 31, 2022
Michigan
1 review
0 helpful votes
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Don't pay extra for shipping.
August 31, 2022

Pleased with the ring I ordered. Not so pleased with shipping. I paid extra for 3 day shipping unfortunately it was over 2 weeks before I received my purchase.

Date of experience: August 31, 2022
Nevada
1 review
0 helpful votes
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Ring
August 31, 2022

Very easy to order only problem I had was my tracking number didn't work but product came 2 days later

Date of experience: August 31, 2022
Illinois
1 review
0 helpful votes
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Wonderful Product
August 31, 2022

Glad I found Joancee. Love the products I've purchased so far.

Date of experience: August 31, 2022
Illinois
1 review
0 helpful votes
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Excellent service
August 31, 2022

Had no trouble at all.
The ring arrived when they said it would

Date of experience: August 31, 2022
Illinois
1 review
0 helpful votes
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Satisfied
August 31, 2022

The ring was more beautiful than the picture! The stone was bigger than I expected, but it only made it that much more eye catching. It took longer than I expected to arrive, but it was worth the wait, and I didn't realize at the time of purchase that the store was out of country. I will definitely be purchasing from here again.

Date of experience: August 31, 2022

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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