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Joancee

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Texas
1 review
0 helpful votes
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Expedited shipping is a waste of money
September 19, 2022

Paid for expedited shipping and the ring took over 2-3 weeks to arrive. Ring is amazing

Date of experience: September 19, 2022
Texas
1 review
0 helpful votes
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Satisfaction
September 19, 2022

Experience was great I would definitely use them again in the future

Date of experience: September 18, 2022
Utah
1 review
0 helpful votes
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So beautiful
September 18, 2022

I love them. SO beautiful and affordable. I love the selection and they company was great to work with. Shipping did take a bit but that was expected and expressed by Joancee

Date of experience: September 18, 2022
Arizona
1 review
0 helpful votes
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Beautiful rings
September 18, 2022

The rings are beautiful. I had a little issue with the shipping. It seemed to get stalled out for a week and couldn't get a answer from anyone. But they ended up arriving shortly after. I love my rings and will order from them again

Date of experience: September 18, 2022
Kansas
1 review
0 helpful votes
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Happy wife :)
September 17, 2022

My wife loved the ring and was extremely happy thank you

Date of experience: September 17, 2022
GB
1 review
0 helpful votes
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A surprise
September 16, 2022

I have not seen the ring yet - my husband is keeping it until our 45wedding anniversary in a few weeks, but he says it is beautiful. He blindfolded me so I could try it on to make sure it fits - which it does!

Date of experience: September 16, 2022
Ohio
1 review
0 helpful votes
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The rings that were purchased were for the wedding ceremony of an elderly couple living in long term care. The ceremony was scheduled for a Friday, which was the calculation of the time for shipping and handling. They did not arrive until the following Monday. Other rings had to be purchased in order for the ceremony to go forward. Good thing that when the rings arrived, their decision was to keep them along with the ones purchased by the minister.

Date of experience: September 15, 2022
South Carolina
2 reviews
0 helpful votes
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Beautiful realistic ring
September 15, 2022

Positive, great customer service with speedy delivery.

Date of experience: September 15, 2022
Maryland
1 review
0 helpful votes
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Not refunding my money
October 14, 2022

Joancee hasn't refunded my money to me. They made me post the item to China. I need my refund. After they made me post the item to China.

Date of experience: September 14, 2022
New York
1 review
0 helpful votes
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Rose gold pink sapphire
September 14, 2022

Beautiful ring! Sparkles like it is real! Thank you

Date of experience: September 14, 2022
Montana
1 review
0 helpful votes
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Promise rings
September 14, 2022

The overall shopping experience was super good. I didn't know this was an overseas company until I made the purchase transaction. Then I got a little scared cause I have been screwed before with these kinds of websites. But after purchasing I did get confirmation emails, and eventually a shipping tracking number. One weird thing happened was that when the shipping finally reached USA, I lost all the emails from Joancee, like they self deleted or something and I thought, oh boy, here we go again, I am gonna get scammed. But my package did finally arrive in a very nice box. I purchased the two promise ring set, they rings are beautiful! The sizes are exactly correct, the custom engraving I got was fantastic. They were absolutely stunning! My girlfriend loves her ring very much and mine to match. I would definitely purchase from this company again. Just don't except them in a week. They took like 3 weeks to get here. But super worth it!

Date of experience: September 13, 2022
North Carolina
1 review
0 helpful votes
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My fiance purchased this ring as my engagement ring and I love it. The sparkle is so beautiful and I get a lot of compliments on the ring. Also the sizing is good to the ring is true to it's size. We loved the ring so much we purchasedmy wedding set there as well. The shipping was rather fast and the presentation is incredible.

Date of experience: September 13, 2022
Arizona
1 review
0 helpful votes
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Nice rings
September 13, 2022

Nice rings for the price. Very pleased with the jewelry

Date of experience: September 13, 2022
Nevada
1 review
0 helpful votes
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Horrible looking ring
October 13, 2022

I ask for m y money back and they are giving me all kinds of excuses not togive me my money back and,
expect me to pay for this horrible ring to be send back to china

Date of experience: September 12, 2022
Washington
1 review
0 helpful votes
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Great Ring! Don't pay for fast shipping!
September 12, 2022

The ring is gorgeous! I bought it as a travel ring and it looks almost identical to my real ring! I paid an extra $30 for expedited shipping but it still took several weeks to arrive. I probably would skip that because I don't think it really expedited it much at all. But the quality definitely was worth it!

Date of experience: September 12, 2022
Texas
1 review
0 helpful votes
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Good
September 12, 2022

Great, easy had to wait a bit long for shipping but it was okay

Date of experience: September 12, 2022
California
1 review
0 helpful votes
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Perfect
September 11, 2022

Daughter loves her ring. Finally a ring she can wear with out a reaction.

Date of experience: September 11, 2022
New York
1 review
0 helpful votes
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Promise Ring
September 11, 2022

My experience with Joancee was overall very wonderful. At first I was nervous about the order and emailed their customer service. I received a reply promptly. My order didn't take as long as I thought it would and the ring itself is stunning!

Date of experience: September 11, 2022
Florida
1 review
0 helpful votes
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Best in the world
September 11, 2022

Great! I'll definitely choose them again. Always will pick them!

Date of experience: September 10, 2022
New York
1 review
0 helpful votes
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Rings
September 10, 2022

They were perfect, she loved hers and I love mine.

Date of experience: September 9, 2022

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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