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Joancee

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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California
1 review
0 helpful votes
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.
April 7, 2023

Good for the price. Personalized engraving could have been bigger

Date of experience: April 7, 2023
Alabama
1 review
0 helpful votes
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Beautiful
April 7, 2023

The earrings are beautiful and I have gotten many compliments. All want to know where they came from.

Date of experience: April 7, 2023
New Mexico
1 review
0 helpful votes
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Disappointed
May 7, 2023

I never received my ring I was pretty hurt about it. No need to even try to get my money back or my ring because it's a lose lose situation it will just end up being my loss or my fault on why I didn't receive it, and nothing will be done. Just a loss on my part.

Date of experience: April 7, 2023
Illinois
1 review
0 helpful votes
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Delayed and slow delivery
May 7, 2023

It took much longer than I expected and the process to track was time consuming and Unnecessarily long and repetitive. Finally deliver later than expected

Date of experience: April 7, 2023
North Carolina
1 review
0 helpful votes
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Worth it
April 7, 2023

The ring is beautiful, we will definitely order from Joanne again in the future

Date of experience: April 7, 2023
Hawaii
1 review
0 helpful votes
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.
May 7, 2023

Received order but paid extra for 3 day expedited shipping was not met and did not receive it in the three days after receiving email of saying order has shipped.

Date of experience: April 6, 2023
Tennessee
1 review
0 helpful votes
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Beautiful sparkle
April 7, 2023
Updated review

Loved the sparkle in the ad. Wasn't sure if it would actually be that way in person. Very pleased. Really gorgeous design looks real and very high end. Very pleased.

Date of experience: April 6, 2023

Not all the rings shows how it looks on a real person...
April 4, 2023
Previous review

Not all the rings shows how it looks on a real person hand

Date of experience: March 4, 2023
Massachusetts
1 review
0 helpful votes
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Bough our ring on 3/8 and only got them on 3/30.
Overall the rings look fine.

Date of experience: April 6, 2023
Missouri
2 reviews
0 helpful votes
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Still not receive my ring I ordered!
May 6, 2023
Updated review

Horrible! Long time waiting! Still haven't receive it!

Date of experience: April 6, 2023

Very nice jewelry
March 1, 2023
Previous review

Very nice jewelry

Date of experience: February 28, 2023
California
1 review
0 helpful votes
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No product
May 6, 2023

I paid for a ring and engraving and never got it. They use 3rd party sites and havr NO communication. Fraud.

Date of experience: April 6, 2023
Virginia
2 reviews
0 helpful votes
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Not too long on delivery but long enough. I am satisfied

Date of experience: April 6, 2023
Michigan
1 review
0 helpful votes
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Pretty as the picture!
April 6, 2023
Updated review

Beautiful ring. Fast delivery and lovely packaging

Date of experience: April 6, 2023

Ok
March 2, 2023
Previous review

Ok- a bit slow

Date of experience: March 2, 2023
Michigan
1 review
0 helpful votes
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Awesome
April 6, 2023

The jewelry displayed help me make a quick and sure fire decision on something that would take awhile to pick.

Date of experience: April 6, 2023
Colorado
1 review
0 helpful votes
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Horrible
May 5, 2023

I paid for 3 day shipping it took 12 days. I did not know I was buying a ring from china.

Date of experience: April 5, 2023
New York
1 review
0 helpful votes
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Paid for 25$ shipping (3day)
May 5, 2023

Took a month for my ring to come in and two weeks after it shipped is when I got it. It's not so much the company but the shipping company. They have terrible tracking and they were way late! This ruined plans I had for the ring I bought! I am supposed to be refunded by Joancee but haven't been contacted about my full shipping refund!

Date of experience: April 5, 2023
California
1 review
0 helpful votes
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A Hapy Customer
April 5, 2023

Always a pleasure shopping the Joancee website. This has been my second purchase from the Joancee website. Thank you!

Date of experience: April 5, 2023
Illinois
1 review
0 helpful votes
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A+++++++
April 5, 2023

Love every single ring I've gotten so far. High quality they are absolutely beautiful

Date of experience: April 5, 2023
Illinois
1 review
0 helpful votes
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I haven't received it
May 5, 2023

I even left a message and no one replied to help me.

Date of experience: April 5, 2023
Pennsylvania
1 review
0 helpful votes
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Beautiful ring
April 5, 2023

Great purchase! This ring looks absolutely beautiful

Date of experience: April 4, 2023
Pennsylvania
1 review
0 helpful votes
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Exceptional!
April 5, 2023

Everything was great from start to finish! The order process was super easy and quick. Shipping seemed a bit long to me but they were right on schedule with the company's shipping policy.

Date of experience: April 4, 2023

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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