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Joancee

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Maine
1 review
0 helpful votes
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Happy Customer
April 12, 2023

I have made a couple purchases and I've been happy both times. The rings are absolutely beautiful! I would definately make a purchase again.

Date of experience: April 11, 2023
New York
1 review
0 helpful votes
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Wife was happy
April 11, 2023

Sizes were true to size, wife was happy to have some pretty rings at a good price.

Date of experience: April 11, 2023
Tennessee
1 review
0 helpful votes
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New work ring
April 11, 2023

I lost my wedding work ring…I ordered one from here and I'm sooo pleased with the outcome and presentation of its quality.

Date of experience: April 11, 2023
Indiana
1 review
0 helpful votes
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THANK YOU!
April 11, 2023

Thank you so much! I made a TikTok video about my purchase I really hope y'all see it!

Date of experience: April 11, 2023
Georgia
1 review
0 helpful votes
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Beautiful
April 11, 2023

I love my ring it is so beautiful. Great product. I will be ordering more things from them

Date of experience: April 11, 2023
Illinois
1 review
0 helpful votes
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Really long time
May 11, 2023

The product was as advertised and arrived nicely packaged. However, it took much longer than advertised at the checkout!

Date of experience: April 10, 2023
Maine
1 review
0 helpful votes
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First let me start off by saying the website did not give accurate information on the production time, where the product would be made and shipped from and how long of a process that would be. I paid for expedited shipping ($25) which is 3 business days. After weeks of "processing and production" my order was finally shipped from china. The tracking info was not updated regularly expect for telling me how many days it was taking. A total of 14 days from original ship date. That's not expedited shipping. Once I did receive my items they were beautiful and what I had wanted. However 1 of my earrings broke off the stud upon the first time wearing them.

Date of experience: April 10, 2023
Virginia
1 review
0 helpful votes
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Very beautiful purchase
April 11, 2023

Extreme satisfied with my ring purchased. It was beautifully packaged, the stone sparkle true tot the website video, and the fit was exact. The shipping does come from China so be prepared for at least 12 days from shipped notice before it arrives. But it was worth the wait!

Date of experience: April 10, 2023
Mississippi
1 review
0 helpful votes
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Gorgeous!
April 10, 2023

Ring was very beautiful! Just as described. Love that it was handmade on site.

Date of experience: April 10, 2023
Oklahoma
1 review
0 helpful votes
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Dragonfly Necklace
April 10, 2023

I love my necklace. My mom loved dragonflies, so I bought the necklace in memory of her.

Date of experience: April 10, 2023
Illinois
1 review
0 helpful votes
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Great experience
April 10, 2023

The customer service was very helpful, the ring is well made and good quality.

Date of experience: April 10, 2023
Tennessee
4 reviews
0 helpful votes
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Beautiful ring.
April 10, 2023

Ring looks gorgeous and ordering was very easy. Look forward to receipt.

Date of experience: April 10, 2023
Maine
1 review
1 helpful vote
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Never received
May 10, 2023

I'm very disappointed. I never received the ring I ordered and the website says that I did. I was planning to propose on Easter but had no ring to do so. When I emailed them that, they have not been helpful.

Date of experience: April 9, 2023
Texas
1 review
0 helpful votes
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JenkTx
April 10, 2023

Very satisfied with purchase. Easy and efficient. Time of arrival was 3 weeks. Worth it

Date of experience: April 9, 2023
Georgia
1 review
0 helpful votes
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Good
May 9, 2023

Took about a month to receive. Quality was good and the size was correct. Overall happy. But tgey did tell me was going to receive a free gift for spending a certain amount if money. There was Not anything at all extra. Either way I would order through them again if I could expect a 30 day delivery.

Date of experience: April 8, 2023
Maine
1 review
0 helpful votes
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Good Product Long Wait
April 8, 2023

I ordered a ring and paid the extra money for expedited shipping. It took a little over 3 weeks to get to me, but I did have it engraved, which adds time, and it is shipping from China. Once it made to the U.S., then it took 3 days to get here from then. The ring is very nice, the price was great, and it came in a good gift box too, so I'm happy with the product itself now that it is here. But the site doesn't like to update with an accurate shipping number, so you may have to get ahold of customer service to get an accurate one. It took a little longer than i thought it would to get here, but very happy with it now that's it here.

Date of experience: April 8, 2023
Louisiana
1 review
0 helpful votes
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Changed my mind
April 8, 2023

- can't give honest review bc I changed my mind about ordering

Date of experience: April 8, 2023
Tennessee
2 reviews
0 helpful votes
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Paid for expedited shipping of $30+ to receive product in 3-5 days but took 3 plus weeks for delivery.

Date of experience: April 8, 2023
Nebraska
1 review
0 helpful votes
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Love it
May 8, 2023

My fiance loves the ring great buy! I cant wait to see her reaction for the rest of her ring

Date of experience: April 7, 2023
Connecticut
1 review
0 helpful votes
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It was exactly what I ordered
April 8, 2023

The ring was beautiful exactly what I saw on the website

Date of experience: April 7, 2023

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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