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JMBullion

3.2

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JMBullion Reviews Summary

JMBullion has a rating of 3.2 stars from 3,376 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JMBullion most frequently mention precious metals, great service and fast delivery. JMBullion ranks 1st among Gold sites.

service
295
value
293
shipping
295
quality
281
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California
1 review
3 helpful votes
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Maybe it's you
March 12, 2025

I dont understand why ppl are saying they had a bad experience. I never have a problem with the products, delivery or service. But then again, maybe its just me? Invest, get you need, and repeat

Date of experience: February 6, 2025
California
1 review
2 helpful votes
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Poor service! Unbelievable ridiculous company that doesn't give a crap about you and your order. You couldn't give me free metals to do business with this company, again.

Date of experience: January 1, 2025
France
1 review
0 helpful votes
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They look real and very serious until you gave them a try. They will ask you ton of documents to prove your identity until you get tired to do so. They suspended my order as well of $*******. Stay away from JMBullion because they didn't allow me receive my coin, after my order so it will be wise to rather stay off and find a more competent company like i found an investment company! Trade_crypts!. C -o+
M which offers:
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- Free consultation for registered members

Date of experience: October 10, 2024
California
1 review
2 helpful votes
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First time purchase with this company and I am very disappointed with my order. I placed an order via ACH on 12/15 with an estimated ship date of 12/18-12/20. Funds were immediately taken from my account. As this was a Christmas gift I decided to purchased the expediated shipping so that I could ensure deliver before 12/25. After submitting my payment, my receipt even said estimated ship date between the 18th and 20th. Fast forward a day and shipping estimate changed to the 23rd due to a mandatory 5 day hold. Nowhere on their website do they say that ACH payment will be held for 5 days before shipping? What is the point of this? This is the only time in my history of online purchases that I have heard of such a thing. Why would they give an estimated ship date of the 18th if they have a mandatory hold of 5 days? It gets better... when I called to find out if they could help me out, the answer was straight up "no". I could not pay for overnight shipping, they couldn't look into the payment, all I could do is take my chances and maybe the package would show up on time. I explained that the hold had already been 5 days, but they said that did not include weekends. They continued to explain that their expedited shipping times did not include weekends either. What good is expedited shipping if you cant even give a date when the item will ship out. Complete waste of money and a total scam. Frustrated, I asked about canceling my order and was told that there would be an additional $60 cancelation fee. What a joke this place is. Maybe if you are not purchasing as a gift with a deadline it may be OK, but what a disaster this transaction was with horrible customer service. Will not be buying from this company in the future.

Date of experience: December 16, 2024
California
1 review
4 helpful votes
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Obscure placement of "veteran's discount. I placed 27k worths of within a month and I asked for the veteran's discount and was denied, but told I was qualified for future orders.
I'll spend the next 27k,elsewhere.

Date of experience: November 1, 2024
Maryland
2 reviews
4 helpful votes
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Great service!
November 13, 2024

Great service but FedEx delivery sucks! Pay for expedited delivery and your wasting your money. The Postal Service is more dependable. Unfortunately they only use FedEx.

Date of experience: November 13, 2024
North Carolina
1 review
3 helpful votes
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I have been a JM Bullion customer for over 10 years, and have been very happy with their products and services. That all changed last month when I purchased a monster box of 500 1oz coins using an ACH. I ordered early on Thursday, Oct. 17th. The account verification came through on the following day, and the account was verified early on Friday. Nothing happened. I called on Monday, and was told by a very rude female representative that the order would not be shipped until Friday. That upset me GREATLY, and I told the representative that I was very unhappy. She had no reaction. The order showed "paid" on Wednesday, 10/23, despite the money being taken from my account on Monday, 10/21 Late Friday, 10/19, my account showed "shipped", but only the shipping order had been prepared. FedEx didn't pick it up until late on Monday, 10/24 and I finally received it on Wednesday, October 30th. That's totally unacceptable. Since that time, I have been buying from other sources, and will probably continue to do so.

Date of experience: November 6, 2024
New York
1 review
4 helpful votes
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Not good experience
August 11, 2024

Unfortunately it was not a pleasant experience. After i choose to pay for the shipping to make sure i will have the item on time because it is a gift for an event that it will take place in Europe. They delay the shipping two days and unfortunately i will not having on time so the item it will be who's know where for the three weeks that I will be away and of course I have to pay again to buy another gift. The customer service over the phone it was great before I place the order but not after It was not polite at all.

Date of experience: August 11, 2024
Missouri
1 review
2 helpful votes
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Still missing previous shipment
July 7, 2024
Updated review

I understand that JM Bullion cannot be responsible for USPS fowl up's although shipments are supposed to be fully insured, I still haven't received a gold shipment ordered before this, more than a month ago, this is destroying my confidence in JM Bullion, I have ordered gold since the "lost shipment" but I am starting to get nervous, I certainly will not trust the USPS any longer, and future shipments may be from a new supplier if something isn't resolved in the following week, so sorry but I feel I've been patient long enough

Date of experience: July 5, 2024

Gold and silver
March 6, 2023
Previous review

I had no problem buying my stuff, just wish there was a cheaper way to buy without the trouble with a check, my debit card comes straight from my bank account, shouldn't be charged like a credit card

Date of experience: March 6, 2023
Texas
1 review
1 helpful vote
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I love my beautiful pieces of silver. Also, my 1 g of gold I just started collecting.
Still going?
These coins and bars or so awesome I would love to get some more gold, but that's gonna take a while.
In the meantime, I will continue bying silver and some gold. These pieces of silver make great necklaces These will be perfect for a gift. There are a lot of pieces that I still want to buy.

Date of experience: June 30, 2024
California
2 reviews
0 helpful votes
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Delivery was fast and secure. Also a bit spendy for me, but worth it. Glad to have the King Charles III coin with the crown.

Date of experience: June 29, 2024
New York
1 review
0 helpful votes
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Great price, great selection and super fast shipping. Packed secured and the coins were packed separately for easy identification. Highly recommend.

Date of experience: June 28, 2024
Tennessee
2 reviews
0 helpful votes
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I had fine experiences both buying and selling (at a nice gain too). To ensure safe and secure transport - the toughest part - procedures are somewhat necessarily complicated, but the instructions and support I received were superb and worked. This experience was new to me and they were most patient and helpful.

Date of experience: June 19, 2024
Texas
1 review
1 helpful vote
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Great Product
June 15, 2024

JB Bullion sells the highest quality products at the lowest prices. What's more, the customer service is really outstanding

Date of experience: June 15, 2024
New York
1 review
1 helpful vote
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I have switched to JM Bullion for my silver bullion coin purchases for their reasonable mark-up, smooth purchase experience, and prompt delivery. This is my 4th. Or 5th. Order with them. My previous orders arrived within 5 days of the purchase.

Date of experience: May 29, 2024
Virginia
1 review
0 helpful votes
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Purchasing precious metals over the internet can be stressful. JM makes sure you are comfortable with the money that was spent through their service. Automatic tracking and low turnaround times are a great way to keep the mind at ease.

Date of experience: May 24, 2024
Texas
1 review
0 helpful votes
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My orders arrive well packaged and on-time.They're exactly what I ordered and more pristine than what I see on the website.JM cares about the customer and that is an awesome feeling.

Date of experience: May 16, 2024
Illinois
1 review
0 helpful votes
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Everyorder I have received has been sent quickly and is always shipped in a box that no one else knows what it is! Great place to order from and lots to choose from!

Date of experience: May 13, 2024
Michigan
1 review
0 helpful votes
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Confidence is high
April 21, 2024

I've never had a single problem with any of my many orders. I recommend JM Bullion 100%.Even the president of Mills Franklin says JM Bullion is very reputable. No worries with JM Bullion.

Date of experience: April 20, 2024
Texas
1 review
0 helpful votes
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A+ in all category
April 11, 2024
Updated review

Mint product; competitive price; excellent communication; Fraud verification; Fast shipping.
See ya next time & thank you!

Date of experience: April 10, 2024

The Best
March 15, 2024
Previous review

Everything is as great as previous orders. Love the extra precaution verification process taken by JMBullion. Thank you, see you next time.

Date of experience: March 14, 2024

From the business

Buy Gold, Silver, and Platinum bullion online at JM Bullion. FREE Shipping on ALL Orders. Immediate Delivery - Call Us 800-276-6508 - BBB Accredited.


jmbullion.com
Dallas,, TX, United States
+304
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