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Founded in 2010, JJ's House is the global leading online retailer for wedding gowns, special event dresses, wedding party dresses and accessories. Whether you are looking for the perfect wedding dress or an outfit for your prom or special event, we have the biggest selection of dresses at incredibly low prices! The custom-made option ensures fitness, and you can definitely order confidently. Also, JJ's House has been selected as the winner of 2021, 2024 and 2025 The Knot Best of Weddings, 2022, 2023, 2024 and 2025 Wedding Wire Couples' Choice Awards!
















The company has garnered a reputation for quality products and a diverse selection, with many customers expressing satisfaction with the craftsmanship and fit of their purchases. The try-on program is particularly praised for its convenience. However, concerns frequently arise regarding shipping delays, issues with sizing accuracy, and inadequate customer service, especially in handling returns and exchanges. While some customers report a positive experience with responsive support, others indicate a lack of follow-up on complaints. Overall, the company demonstrates potential but must address service inconsistencies to enhance customer trust and satisfaction.
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I received my dress very fast, It is the PERFECT fit and everything I wanted and more, the detail and work someone has put into making it is amazing I am THAT happy and want to wear it every day haha Thanks so much I HIGHLY recommend choosing custom fit it fits like a glove <3 <3 <3 <3 <3 <3 <3 <3
Недавно получила свой заказ: Вечернее платье - Трапеция/Принцесса V-образный вырез, шифон, шармёз, кружева, Бисер, Цветы #*******, цвет изумрудный и Вечернее платье - Трапеция/Принцесса V-образный вырез, шифон, кружева, Бисер блестками #*******, цвет шампанского. Очень довольна заказом. Оба платья пошиты точно по размеру, хорошего качества, отлично смотрятся на фигуре. Заказ исполнен и доставлен быстро. Спасибо JJsHouse!
I was just searching on the internet for wedding dress and I found jjshouse website. I read most of the reviews on almost all you products and I was please. This dress looks absolutely amazing, the lace and bead work where very detailed, prefect fit, correct length and the material was superb. I would definitely shop here again. Overall, I had a great wedding day, I would not change a single thing. Money well spent. Thanks jjshouse.
Chaussures vraiment parfaite. Moi qui ai une petite cheville elles me tiennent parfaitement. Je fais du 38 et j'ai commandé du 38 et c'est parfait. Elles sont super confortable. Je recommande.
Much better then expected. I love my wedding dress and even being a bigger size - I felt lovely and I had lots of lovely comments!
Lindo! Amei é exatamente como na foto, o trabalho de vocês é incrível muito obrigada por tudo simplesmente lindo!
I requested a custom made dress. It was completed and delivered within 12 days of placing the order. The standard, quality and details of this dress surpassed all my expectations. In my opinion, the picture does not do the dress justice. I had a very minor issue with the length of the ribbon, it was raised with customer service who were very helpful/prompt in responding. This issue is fully resolved. I will definitely be recommending JJS to friends and family.
Got my dress quickly, and it was perfectly fitted! It was beautiful, and looked and felt just as I expected. I will definitely buy another dress from this site very soon! My new favorite site!
I have chosen different colors blue and white for my sister (usually wears 34 French size) and it fits perfectly (for a 90B breast size- 34) the size chosen was 2.
I ordered 9 pair of these shoes and we love them! Thanks for your hard work and excellent product
I have had one of the worse experiences with this company. I ordered three shrugs and all three are in navy blue. Two out of the three shrugs are the wrong shade of blue and the third one is too small around the arms. I requested to return all three shrugs and jjhouse's email stated "NO RETURNS" because these shrugs are customized items and they will NOT refund "customize items". Isn't every item customized? Why even list that there is a "return option"? So what jjhouse is trying to say... THEY HAVE NO RETURN POLICY... so beware every one!
Dear customer,
Thank you for sharing your experience with us. Our goal here is to exceed our customer’s expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
We have sent you an email with top solution to your email address: PDo****@***. Com. Please have a check and give us a confirmation back and we will try our best to help you out.
JJsHouse service team.
I ordered this dress for a wedding, it was little big but it was gorgeous I took it to a tailor she fixed for me. Everyone gave me a nice complement on it. I will order from your site for any occasion I will have in the future thank you for everything as order, and delivery A++++++
Ohhhhhhhhhh my goodness! I loved it. The color, shape and everything. Im looking forward to use it at my birthday this October! Thank you so much jjhouse.
Very happy I decided to take a chance on ordering my bridesmaid dress online. Thanks so much JJs house! I received my dress at my door in Canada only nine days after placing my order. The dress was folded nicely and shipped inside out to prevent damage. The lining is not actually chiffon, but a shiny soft charmeuse fabric that I think I actually like better than what I was expecting. The lavender colour is also what I wanted and exactly as displayed on my screen. I measured myself according to the directions and although I am a size 12, I am glad I ordered a size bigger so that the dress wasn't too tight. The built-in bra and boning are an added bonus. I will be placing more orders, and recommending this website to family and friends.
This dress is so beautiful. I wore it last week end as a sponsor to a formal wedding. I just had it altered a little bit around the shoulder & the had the length shortened a little bit by my seamstress with no problem. I got it in grape color.
I was scared to buy my wedding dress online, but i decide to buy since i want to look gorgeous on my day and i m not regret, my dress is perfect and its best price ever. And i will buy again and again
I must say that I am very impress with my order. The first day I wore the shoes, everyone was so fascinated about them, that I was asked to sell them for a double price. I love these shoes so much as they fit my feet so well. My instep is broad and I do find it difficult at times to get a perfect fit. I always have to buy a half size over for a fit, but these shoes arethejust perfect. I am still so excited about the shoes, that has so much fascinatrion of the design flower and beaded buckle. This shoe design is a hit with all onlookers.
I was a little scared about purchasing this dress but when it arrived it was perfect! The only thing is be sure to get the exact measurements of your body. I ordered a size 4 but had to get it taken in at the hips. Other than that, the quality is amazing and it looks exactly like the picture. Also, don't forget that some of these dresses may need a skirt to make it look full at the bottom.
Very simple but very flattering dress. I bought few for my sisters for my engagement party. Very happy with the quality, it's a very good material. Really happy with the quality.
I regularly use this gown for concert performances of classical singing and LOVE it. It always gets a lot of compliments, the colour is beautiful (I got it in grape) and it is very flattering. The only downsides are that it's quite hard to do up the zipper by yourself and if you have small shoulders like me then the beaded section can slouch - due to the design of the dress it's not possible to get it altered to be smaller (or wider) in the shoulders.
Answer: I wear a size 4. I ordered a size 10! The dress still didn't fit. Believe the bad reviews! Now they are offering a 10% return for a stock dress that they say is custom made. DO NOT BUY FROM THIS COMPANY. You have been warned
Answer: It's risky. They have a NO RETURN for any reason policy. Doesn't fit - too bad. Doesn't look like picture - too bad. Don't think that Paypal will help you, they will usually rule that what you got is "substantially similar" to what you ordered. I paid for custom and told them that I am a size 4/6 in the front and a 10/12 in the back because I swim and that I have small bubbies and wear an A cup. I sent multiple measurements, taken by a professional. I got back a dress that would fit a 6 foot tall Dolly Parton. Maybe if you are perfectly proportioned, or if you are ordering something that isn't a garment, you will have better luck. For me, they saw a 38 inch bust measurement and assumed that I am a DD cup. They didn't listen to anything that I told them. I know that there are computer programs that you input a bust, waist and hip measurement and it spits out a pattern. Maybe that is what happened with me. My A cup bubby in that DD cup dress was certainly humorous. On the plus side, it did look good from the back. You should also know that it costs about 5.00 to ship something from China to the US, but that it costs about 45.00 to ship the same thing from the US to China. I had no complaints about the fabrics used, or the amount of time it took to arrive or the packaging. My complaint is that they totally ignored my description of my body. I recommend that you just pay a little bit more and drive to a store and try on dresses if you aren't a perfectly sized body. The "Norton Secured Seal" that JJ's employee is talking about has nothing to do with the merchandise, it just means that the website is safe from malware.
Answer: I do not get my refund money either and I have emailed several emails to your useless customer service. Worst service I have ever had in my life!
Answer: I cannot speak for the location as I live in the UK but I was very impressed with my wedding dress - I did pay the extra 20 pounds or so for them to use my exact measurements, however. The dress was stunning.
Answer: Linda Buyer you should be ashamed of yourselve, and your company! Your customer service dept Sucks and your scamming people out of there hard earned $$$, I think the newsroom should get involved here we are having the same problem with size, order off your size chart, gown gets delivered and like to size s to small could ny even get the zipper up!
Answer: WARNING: DO NOT ORDER FROM THIS COMPANY! They do not follow the return policy they have listed. I contacted them within the week of receiving the dresses that I ordered and they want to just give you a discount to buy more of their items.
Answer: Good decision! You cannot trust all those good reviews on their website because they will not post anything that has anything negative to say. It's pointless. I hope you had a beautiful wedding if it's already occurred and that you loved your wedding gown.
Answer: Dont touch this company I got a dress from them in total cost £160 there was a fault with the jacket and they would take it back, there is no hassle free returns. Then when I posted a bad review they said they would give me a refund and sent me a returns form with an address to where to send the dress. I sent this recorded delivery as JJS house requested and when Royal Mail went to deliver it they refused to take it. Avoid like the plague
Answer: I would suggest you find your garment locate. My reason for suggesting to shop locatebis that you can return or exchange without dealing with a return policy that would cost you money. Before you decide to purchase from this company, look up their reviews and complaints on JJ'S HOUSE. It's better to have a good buying experience as oppose to dealing with a hassle when your event is suppose to be a good experience. Good luck.
Answer: No easy returns! Please don't risk!


Dear Jana H.,
Thank you for taking the time and write this nice and detailed review about your shopping experience. It helps us to improve every day and provide every customer an enjoyable shopping experience.