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Founded in 2010, JJ's House is the global leading online retailer for wedding gowns, special event dresses, wedding party dresses and accessories. Whether you are looking for the perfect wedding dress or an outfit for your prom or special event, we have the biggest selection of dresses at incredibly low prices! The custom-made option ensures fitness, and you can definitely order confidently. Also, JJ's House has been selected as the winner of 2021, 2024 and 2025 The Knot Best of Weddings, 2022, 2023, 2024 and 2025 Wedding Wire Couples' Choice Awards!
















The company has garnered a reputation for quality products and a diverse selection, with many customers expressing satisfaction with the craftsmanship and fit of their purchases. The try-on program is particularly praised for its convenience. However, concerns frequently arise regarding shipping delays, issues with sizing accuracy, and inadequate customer service, especially in handling returns and exchanges. While some customers report a positive experience with responsive support, others indicate a lack of follow-up on complaints. Overall, the company demonstrates potential but must address service inconsistencies to enhance customer trust and satisfaction.
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J'avais beaucoup de méfiance au sujet de ce site mais je suis entièrement satisfaite. J'étais dans l'urgence car il me restait peu de temps avant mon mariage... J'ai contacté le service client de JJs house, il m'ont répondu immédiatement en m'assurant que je recevrais le gilet dans les temps. Je l'ai reçu avec une semaine d'avance et il est parfait... Merci encore pour votre rapidité d' exécution.
Buenos dias JJ´sHouse, estoy super anciosa por la llegada de mi vestido de novia, es el vestido que siempre habia soñado para mi boda
I got this dress for my debs and it is absolutely beautiful, it is very well made with excellent detail. The shipping was very fast and I was able to track my dress the whole time. This is the second dress I have gotten off this website I got my bridesmaid dress from jjshouse and it was also excellent. Jjhouse has a very responsive customer service and customer care for all their customers. I would definitely recommend to anybody, thanks so much!
Perfect exactly what i wanted thankyou sooo much (:
Great customer service and work! This is the best site ever!
This dress is as beautiful as pictured and the fit is perfect. It is true to US sizes. It arrived even sooner than I expected which was great since I was worried about receiving it in time for an upcoming wedding. I now have a chiffon jacket to match on order to cover my arms. I can't say enough about how pleased I am with my order and would recommend JJ's House. Also, this dress is very flattering if you have a tummy that fitted dresses tend to accentuate.
Je de recevoir ma robe. Elle est superbe, la qualité est parfaite, le tissu très beau. Perso, je l'ai prise en bleu saphir: très belle couleur...
Au niveau de la taille, j'ai commandé une taille standard 10 mais il s'avère qu'elle est trop grande. A part ce détail, elle est vraiment très belle.
So because I am so tall and fairly modest I can never find a dress that is long enough for me. This year for homecoming my mother went searching the internet for a modest but still cute dress. By happy accident we stumbled upon this dress from jjs. I instantly fell in love. My mother was still a little hesitant about ordering dress this close to homecoming but we went ahead and did anyway. We ordered in in a custom size and in the color Jade. It arrived about a week and a half later and is absolutely wonderful and it fit PERFECT. I love it!
I'm curvy and the dress looked very different on me! Loved it and so did many others! Lots of compliments. The most unique wedding dress I've ever seen!
Love it, love it, love absolutely beautiful dress was exact as picture and shipping was on time thanks so much jjshouse i will def buy from again
Amei meu vestido! Simplismente perfeito! Obrigada pela atenção JJSHOUSE.
Lindo! Eu escolhi a cor azul marinho. Excelente acabamento, barbatanas de sustentação busto e costas. Fiz sob medida e ficou confortável, nem justo demais, tampouco largo. Vocês estão de parabéns! Em breve, vou comprar outros. A encomenda chegou muito bem embalada.
Absolutely perfect dresses Well made and fits the children perfectly too. Couldn't have asked for anything better. Lovely materials. Extremely pleased with my purchase.
I am very satisfied with my dress! It is beautifully tailored and fits me perfectly. The length fits well with my heels as well. Beautiful colours. Thank you very much! :)
Sehr schönes Kleid, genau wie auf dem Bild :) jedoch muss ich nochmals zum Schneider da es nicht genau passt. Ist aber kein Problem, danke jjshouse für das schöne Kleid und die schnelle Lieferung!
Je souhaite remercier à toute l´équipe, pour votre gentillesse, professionnalisme, les délais respectés, j´ai tout commandé chez JJ´S house, de la robe, chaussure, accéssoires, j´ai tout reçu, Exactement comme sur les photos, trés jolie et les mesure comme je l´avais indiqué.
We recieved the dress! The dress arrived at liest 4-5 days before we expected! We are very satisfied! Thank you very much! The dress is exactly as it looks here in the picture and the size was perfect as we did send you the measures and your taylor has done a very good jobb!
I bought this dress and walked down the street in Hawaii and got comments from everyone who passed by me! Trucks, vans, cars, buses, and tour buses would honk or blow there horns for a long time as they passed by me. When we made it to the beach, everybody stop and said how pretty I looked in my dress! I took my wedding pictures on the beach and they posted them for everyone to see as their ad. Oh yea, and by the way; this dress looks great on a plus size women!
Thanks so much for sharing the feedback with us, Paola! I am thrilled to hear that this dress works out so well for you. Yes, our designers are greatly inspired by world leading fashion designers, and manage to provide the most fashionable designs to customers.
I ordered the dress in gold. I ordered a custom size. Amazing customer service. The dress is absolutely gorgeous. You get what you see in the picture. I really thank you for your fast service. I will order from here in the future.
MY dress was absolutely beautiful and I loved everything about it. The timing and response from your jjs was excellent. I've convinced two family members to order and they will be getting their wedding gowns as well as bridal gowns from your company. In total it'll be about 25 gowns between the two weddings. I absolutely love your dresses.
Hey there! I'm so glad you're loving the dress. At JJ’s House, we're all about dressing for the body you have and feeling fabulous in the skin you’re in. We only provide the highest quality materials and designs in everything we deliver.
Awesome! I got my order and wasn't disappointed! Those flowers are really beautiful. The color, as some said in the other reviews, vary a little bit from what was on my screen but that's normal. I'm really happy with my bouquet, they will go wonderfully with my wedding dress!
I ordered the shoes for my bridesmaids and I really love them. They are simple, delicate and will go well with their navy blue dresses. I'm really happy I ordered from this website. Great price, quality and speed of delivery!
Answer: I wear a size 4. I ordered a size 10! The dress still didn't fit. Believe the bad reviews! Now they are offering a 10% return for a stock dress that they say is custom made. DO NOT BUY FROM THIS COMPANY. You have been warned
Answer: It's risky. They have a NO RETURN for any reason policy. Doesn't fit - too bad. Doesn't look like picture - too bad. Don't think that Paypal will help you, they will usually rule that what you got is "substantially similar" to what you ordered. I paid for custom and told them that I am a size 4/6 in the front and a 10/12 in the back because I swim and that I have small bubbies and wear an A cup. I sent multiple measurements, taken by a professional. I got back a dress that would fit a 6 foot tall Dolly Parton. Maybe if you are perfectly proportioned, or if you are ordering something that isn't a garment, you will have better luck. For me, they saw a 38 inch bust measurement and assumed that I am a DD cup. They didn't listen to anything that I told them. I know that there are computer programs that you input a bust, waist and hip measurement and it spits out a pattern. Maybe that is what happened with me. My A cup bubby in that DD cup dress was certainly humorous. On the plus side, it did look good from the back. You should also know that it costs about 5.00 to ship something from China to the US, but that it costs about 45.00 to ship the same thing from the US to China. I had no complaints about the fabrics used, or the amount of time it took to arrive or the packaging. My complaint is that they totally ignored my description of my body. I recommend that you just pay a little bit more and drive to a store and try on dresses if you aren't a perfectly sized body. The "Norton Secured Seal" that JJ's employee is talking about has nothing to do with the merchandise, it just means that the website is safe from malware.
Answer: I do not get my refund money either and I have emailed several emails to your useless customer service. Worst service I have ever had in my life!
Answer: I cannot speak for the location as I live in the UK but I was very impressed with my wedding dress - I did pay the extra 20 pounds or so for them to use my exact measurements, however. The dress was stunning.
Answer: Linda Buyer you should be ashamed of yourselve, and your company! Your customer service dept Sucks and your scamming people out of there hard earned $$$, I think the newsroom should get involved here we are having the same problem with size, order off your size chart, gown gets delivered and like to size s to small could ny even get the zipper up!
Answer: WARNING: DO NOT ORDER FROM THIS COMPANY! They do not follow the return policy they have listed. I contacted them within the week of receiving the dresses that I ordered and they want to just give you a discount to buy more of their items.
Answer: Good decision! You cannot trust all those good reviews on their website because they will not post anything that has anything negative to say. It's pointless. I hope you had a beautiful wedding if it's already occurred and that you loved your wedding gown.
Answer: Dont touch this company I got a dress from them in total cost £160 there was a fault with the jacket and they would take it back, there is no hassle free returns. Then when I posted a bad review they said they would give me a refund and sent me a returns form with an address to where to send the dress. I sent this recorded delivery as JJS house requested and when Royal Mail went to deliver it they refused to take it. Avoid like the plague
Answer: I would suggest you find your garment locate. My reason for suggesting to shop locatebis that you can return or exchange without dealing with a return policy that would cost you money. Before you decide to purchase from this company, look up their reviews and complaints on JJ'S HOUSE. It's better to have a good buying experience as oppose to dealing with a hassle when your event is suppose to be a good experience. Good luck.
Answer: No easy returns! Please don't risk!


Hi Sage D., I am glad to hear your positive review regarding fit and style of the dress. We care about customer experience and always do our best to deliver the best products for you. JJ’s House turns your fantasy into reality by providing impeccable design at affordable prices.