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Founded in 2010, JJ's House is the global leading online retailer for wedding gowns, special event dresses, wedding party dresses and accessories. Whether you are looking for the perfect wedding dress or an outfit for your prom or special event, we have the biggest selection of dresses at incredibly low prices! The custom-made option ensures fitness, and you can definitely order confidently. Also, JJ's House has been selected as the winner of 2021, 2024 and 2025 The Knot Best of Weddings, 2022, 2023, 2024 and 2025 Wedding Wire Couples' Choice Awards!
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JJ's House Reviews Summary
The company has garnered a reputation for quality products and a diverse selection, with many customers expressing satisfaction with the craftsmanship and fit of their purchases. The try-on program is particularly praised for its convenience. However, concerns frequently arise regarding shipping delays, issues with sizing accuracy, and inadequate customer service, especially in handling returns and exchanges. While some customers report a positive experience with responsive support, others indicate a lack of follow-up on complaints. Overall, the company demonstrates potential but must address service inconsistencies to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Like a lot of people I was wary of buying online as there are plenty horror stories around - however I took my time, got the fabric sampler book sent to me - definitely recommended - and asked lots and lots of questions about numerous dresses! I loved this dress from the very beginning but considered so many before taking the plunge! I could not have been more delighted with the results - I got mine custom made and it fitted perfectly. I was so happy with both the dress and service from JJSHouse that I then went onto order my bridesmaids dress as well - it was just as gorgeous! I was able to track my order as the dress was being made and then it's current location as the courier transported it here! Thankyou JJSHouse you gave me a perfect dress at a price I could afford.
Very happy with my bag for my wedding is exactly the color I needed. It arrived on time awesome.
This wrap was exactly the right colour to match my wedding outfit. The delivery came when expected.
This dress is amazing! I also ordered a bridesmaid dress, both ordered to our measurements and both fit perfectly! Both dresses are exactly as pictured and even with custom fitting arrived ahead of schedule! I can't wait for my groom to see me! Thank you! I highly recommend!
Lovely dress! Great construction and materials. We had the dress made to custom measurements and it fits perfectly! My bridesmaid is wearing it in maroon and we are both very happy with it! It looks just like pictured and even with custom fitting it was delivered ahead of schedule! Thank you and highly recommend!
This dress was even more beautiful than I had expected! I ordered a white dress with a black sash. The lace, the beading and the tulle are just breath taking! The tea-length was perfect for me as I am only 5' 3". I had taken my own measurements, and because I am not good at that type of thing, the dress was a little big. I recommend that if you want to order the dress with your exact measurements you should have someone measure you and not do it yourself. :) A few tucks here and there and it fit perfectly! The quality of the dress exceeded my expectations for the price. It is put together beautifully! I was equally impressed with how fast I received my order. Overall I had an excellent experience ordering my wedding dress, and I would recommend JJ's House to everyone!
This dress was absolutely amazing. I am really tall, and the ability to order my dress custom made was perfect. I was extremely impressed with the quality of this dress and the speed with which it was sent. I will shop here agin, for sure. Thank you!
Thank you so much. Team jjhouse... i got my dress... i ordered one in royal blue color.as per the reviews i ordered size 4 for me which is small for my actual measurements. So i got it as a custom sized dress... i am so happy and excited. I love my dress... planning to wear that on my engagement day... undoubtedly, i would purchase from you in future as well... so happy to do that. Thanks a lot...
The best dress ever
I received my Belt, I just have to wait just 10 days to get it since I placed the order, the quality is excellent, is shiny, ellegant and I´m sure this will make my dress totallty different that how it looks with out belt. I was worried because my weeding will be at night and the dress was too simple, now with the belt is another different dress.
I ordered 2 dresses as a last minute thing as one of my bridesmaids fell pregnant and didn't fit the dresses we bought a few months ago. The dresses arrived 13 days after I ordered them. They are so beautiful I am very happy, great quality
Absolutely amazing, thank you! I was so nervous not having done a custom size order before and it is absolutely perfect. Can't wait to wear.
It was a very good experience to shop from jjshouse. I chooses that dress because it looked like what I always dreamed of. In reality it was absolutely perfect, the material the color and the finishing were good. I never thought that I will receive it that good. What impressed me the most was the finishing and the details of the lining and the built-in bra. I choosed the standard shipping and received the dresses in reasonable time. I ordered 3 dresses and I received them in good shape though shipping them in a box has wrinkled them.
Hi there, thank you so much for taking the time to share your feedback with us. I am thrilled to hear that our dress provides you with great satisfaction. I would like to thank you especially for your recognition of our high quality and fine craftsmanship.
I would recommend this place to anyone! The quality is far superior to what I expected. The price was perfect. The only thing I'd say is if you are in between sizes, order down. I ordered up and am scrambling to find someone to nip & tuck. But that was my weird measurements at fault NOT JJ's. If I ever need a dress for a different formal occasion I will order from here again. Thank you!
Ordered the dress for my wedding in zante next year and Can I just say thank you! Jjshouse for an AMASING dress it fits perfect and was even made to measure
My daughter found this site last year and wanted to but her prom dress from it. I looked through the site and was blown away. I thought it had to be too good to be true. As she was 15, we ordered a dress with custom measurements. It fits like a glove. My daughter looks so beautiful in the dress. We are very happy!
I received my order on time for my event. The dress is of good quality material and it fits to a T. I am pleased. It is the perfect length, sexy, but not sleazy. I will be buying more dresses from JJ's in the future.
Thanks
I ordered this dress to wear for my 50th birthday celebration. I was referred to jjs by a friend, and she encouraged me to give you a try. I am absolutely ecstatic! I LOVE, LOVE, LOVE my dress! With my short stature and weight, I wasn't sure if you would deliver... THANK YOU SOOOO MUCH! Not only did you deliver, but the turn around was so fast... I couldn't believe it!
Hey there! I'm so glad you're loving the dress. At JJ’s House, we're all about dressing for the body you have and feeling fabulous in the skin you’re in. We only provide the highest quality materials and designs in everything we deliver.
Så enkel og fin og samtidig prikken over I. Mange fine farger.
En nydelig enkel kjole og gifte seg i. Gleder meg som en unge til og få bruke den til vår store dag.
This dress came very quickly! It is stunning! I was so worried about purchasing my wedding dress online but I am really glad that I did. The dress is so pretty in person. Thank you JJHouse!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Delphine L., we appreciate your comments and feedback regarding the dress. We strive for customer satisfaction and I am pleased to see we succeeded. Our professional craftsmen have tailored to your exact specifications with great care.