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Founded in 2010, JJ's House is the global leading online retailer for wedding gowns, special event dresses, wedding party dresses and accessories. Whether you are looking for the perfect wedding dress or an outfit for your prom or special event, we have the biggest selection of dresses at incredibly low prices! The custom-made option ensures fitness, and you can definitely order confidently. Also, JJ's House has been selected as the winner of 2021, 2024 and 2025 The Knot Best of Weddings, 2022, 2023, 2024 and 2025 Wedding Wire Couples' Choice Awards!
















The company has garnered a reputation for quality products and a diverse selection, with many customers expressing satisfaction with the craftsmanship and fit of their purchases. The try-on program is particularly praised for its convenience. However, concerns frequently arise regarding shipping delays, issues with sizing accuracy, and inadequate customer service, especially in handling returns and exchanges. While some customers report a positive experience with responsive support, others indicate a lack of follow-up on complaints. Overall, the company demonstrates potential but must address service inconsistencies to enhance customer trust and satisfaction.
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Thank you jjshouse for a fast dress made, fast delivery. Bought dress in custom size and it is perfect fit, well made, good material. Can't wait till my big day. Would recommend to anyone! Thank you again! Will post some photos after my wedding :)
I ordered a beautiful dress in a royal Blue and it is amazing. I plan to wear it to the Marine Corps Ball. The dress is exactly made like the picture. Shipping was extremely fast. I ordered it two months before I needed it thinking it would take about a month to arrive. Between ordering it and receiving it, it only took one week. I plan to buy from this company again.
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I had a lot of trouble at first. I had no idea that the dresses were coming from China and was therefor quite surprised and a little angry that I had to pay an $80 fee when ups got to my door. I understand now that there is nothing JJs House can do about the fee but I do wish they had warned me that the shipment was coming from China. JJs house called and refunded the 80 as an apology and everything has been sorted out.
On a brighter note the customer service was quite attentive after seeing that I was stressed and mad. A representative, Selinda, called me and sorted everything out. She called twice and emailed to make sure everything was good. She was very kind and informative and I am grateful that she tried so hard to help. Because the service did so well I really do hope all of this is just a misunderstanding and that JJ's House decides to better inform their customers. Thanks Selinda!
WOW! So amazing, the service has been outstanding. I ordered 4 of these dresses for my bridesmaids. I did a custom order and all the dresses are perfect. I couldn't be happier with the amazing service and product received. Ordered and delivered to Australia in exactly 2 weeks. Thank you so much JJ's House for your amazing service will definitely be ordering from you again!
It is SO great! I ordered my dress after custom measurements and it fits perfectly. I adressed some concerns while the dress was being processed and Jjshouse assured me everything was fine - which it was.
I ordered the 'Sheath/Column One-Shoulder Floor-Length Charmeuse Evening Dress With Beading Cascading Ruffles #*******' in Grape and it is so pretty and well made. Now I will go order my second dress from JJshouse and wait for the arrival which this time was only 10 days! Considering I live in Scandinavia that's great!
I am so sattisfied!
This is my second time to order and have total of three clothes so far theyre the best. It fits perfect and very reasonable prize. Cant beat that prize and the quality. Fantastic. Designs are awesome... thanks alot..
Beautiful wedding dress, well made, good quality material, exactly like the picture. Very happy with the dress! Thank you!
Bravo! La robe est magnifique, et de très haute qualité, je suis agréablement surprise, c'est exactement comme sur le modèle, et les mesures que j'avais demandé sont très bien respectées. La robe elle est superbe, un peu courte, mais très bien.
Super pour tout! Très bon site à recommander! Très bonne communication! Robe qui correspond parfaitement à la photo. J'ai commandé sur mesure et la robe me va comme un gant! Je garde l'adresse précieusement! Finition soignée. En bref un grand merci!
Ich habe das Kleid vor 9 Tagen bestellt und nun ist es schon bei mir zu Hause angekommen. UNGLAUBLICH SCHNELLES SHIPPING! Das Kleid ist massgeschneidert und passt perfekt. Die Farbe, die Qualitt und die Verarbeitung ist top. Kann und werde JJ`s House nur weiterempfehlen.
Ich habe das Kleid in Ivory mit Burgunderroter Schleife bestellt. Das Kleid ist der Wahnsinn. Es ist einfach Toll geworden. Passt wie angegossen. Vielen Lieben Dank
Overall I am please with my dress. It looked the same as the picture displayed. I would recommend this web site to others.
Met veel argwaan heb ik de bestelling geplaatst maar eenmaal aangekomen o zo blij. De jurk is schitterend. Maat 12 zoals ik normaal heb past prima. Juist de lengte moet ik een beetje laten aanpassen. Kwaliteit voor deze prijs is super. Al bij al kost de jurk mij nog geen €200 en hij is het waard.
Very comfortable dance shoes. The size chart is perfect and i am very happy with this shoes. Recommend!
My experience was great and I was 100% satisfied with my product.
I ordered two dresses in watermelon for my bridesmaids. The quality is amazing and they came just as pictured. We had them custom made to size and they fit the girls perfectly. Even though they were custom made, they still arrived within two weeks of ordering. At first I was worried about the quality but I am so happy with them that I am buying my wedding dress on jjshouse as well. Well done Jen Jen house, keep up the quality and good service.
After reading some bad reviews online I got quite nervous, so I ordered only one bridesmaids dress. I am so happy I did! The dress is beautiful, I ordered it in Regency and the color is perfect. All I have to do is order the other bridesmaids dresses! The dress also arrived very quickly! Don't hesitate to buy from this website.
I once again love my experience at jjshouse. I have to recommend petticoat for the dress that I buy on their site. This is really good petticoat is super nice. The skirt is of good quality the hoop are super flexible. Delivery was in a timely normal. I would recommend this company to everyone for its good customer service and product quality.
I command a other dress a jjshouse and it's really perfect. I'm really happing with jjshouse my wedding gona be perfect.
I was first hesitant to order my prom dress, but when my sister had ordered her dress and got it deliverd. It was really of quality! So I ordered mine without hesitation. The service and quality of the dress was insane! I've told all of my girlfriends to order prom and graduation dress from jjshouse. The price is crazy cheap for being so good quality of the dresses. ORDER FROM JJSHOUSE! You will NOT be disappointed! From a happy girl from Sweden!
Looking for a dress was a task. I looked for three days with no hope, that's what the thought. I realize now for three days this company JJshouse popped up and I over looked it. Why? Because the dresses looked very expensive. Low and behold I clicked on a dress and the price was great, right that’s when I said the price is right but the dress will not be in stock. I took a chance and the dress was in stock, the right size and color and most of the BEST PRICE. When I got the dress it was well packed I realized that the staff at JJsHouse was one of the best companies to do business with. Thanks
Answer: I wear a size 4. I ordered a size 10! The dress still didn't fit. Believe the bad reviews! Now they are offering a 10% return for a stock dress that they say is custom made. DO NOT BUY FROM THIS COMPANY. You have been warned
Answer: It's risky. They have a NO RETURN for any reason policy. Doesn't fit - too bad. Doesn't look like picture - too bad. Don't think that Paypal will help you, they will usually rule that what you got is "substantially similar" to what you ordered. I paid for custom and told them that I am a size 4/6 in the front and a 10/12 in the back because I swim and that I have small bubbies and wear an A cup. I sent multiple measurements, taken by a professional. I got back a dress that would fit a 6 foot tall Dolly Parton. Maybe if you are perfectly proportioned, or if you are ordering something that isn't a garment, you will have better luck. For me, they saw a 38 inch bust measurement and assumed that I am a DD cup. They didn't listen to anything that I told them. I know that there are computer programs that you input a bust, waist and hip measurement and it spits out a pattern. Maybe that is what happened with me. My A cup bubby in that DD cup dress was certainly humorous. On the plus side, it did look good from the back. You should also know that it costs about 5.00 to ship something from China to the US, but that it costs about 45.00 to ship the same thing from the US to China. I had no complaints about the fabrics used, or the amount of time it took to arrive or the packaging. My complaint is that they totally ignored my description of my body. I recommend that you just pay a little bit more and drive to a store and try on dresses if you aren't a perfectly sized body. The "Norton Secured Seal" that JJ's employee is talking about has nothing to do with the merchandise, it just means that the website is safe from malware.
Answer: I do not get my refund money either and I have emailed several emails to your useless customer service. Worst service I have ever had in my life!
Answer: I cannot speak for the location as I live in the UK but I was very impressed with my wedding dress - I did pay the extra 20 pounds or so for them to use my exact measurements, however. The dress was stunning.
Answer: Linda Buyer you should be ashamed of yourselve, and your company! Your customer service dept Sucks and your scamming people out of there hard earned $$$, I think the newsroom should get involved here we are having the same problem with size, order off your size chart, gown gets delivered and like to size s to small could ny even get the zipper up!
Answer: WARNING: DO NOT ORDER FROM THIS COMPANY! They do not follow the return policy they have listed. I contacted them within the week of receiving the dresses that I ordered and they want to just give you a discount to buy more of their items.
Answer: Good decision! You cannot trust all those good reviews on their website because they will not post anything that has anything negative to say. It's pointless. I hope you had a beautiful wedding if it's already occurred and that you loved your wedding gown.
Answer: Dont touch this company I got a dress from them in total cost £160 there was a fault with the jacket and they would take it back, there is no hassle free returns. Then when I posted a bad review they said they would give me a refund and sent me a returns form with an address to where to send the dress. I sent this recorded delivery as JJS house requested and when Royal Mail went to deliver it they refused to take it. Avoid like the plague
Answer: I would suggest you find your garment locate. My reason for suggesting to shop locatebis that you can return or exchange without dealing with a return policy that would cost you money. Before you decide to purchase from this company, look up their reviews and complaints on JJ'S HOUSE. It's better to have a good buying experience as oppose to dealing with a hassle when your event is suppose to be a good experience. Good luck.
Answer: No easy returns! Please don't risk!


Hi Lovily B,
I am glad to hear you love the style of the dress so much! You are definitely going to look awesome at your Ball. Besides, glad to hear that you are very satisfied with our fast delivery. As we use internationally trusted logistics providers, you gain peace of mind knowing that your important supplies will be there when you need them. At last, both credit card and paypal are accepted by our website to make the payment.
JJ’s House is the best source to turn your event into something truly special.