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JJ's House

jjshouse.com
evening & party, bridal womenAge 19-25, 26-45
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From the business

Founded in 2010, JJ's House is the global leading online retailer for wedding gowns, special event dresses, wedding party dresses and accessories. Whether you are looking for the perfect wedding dress or an outfit for your prom or special event, we have the biggest selection of dresses at incredibly low prices! The custom-made option ensures fitness, and you can definitely order confidently. Also, JJ's House has been selected as the winner of 2021, 2024 and 2025 The Knot Best of Weddings, 2022, 2023, 2024 and 2025 Wedding Wire Couples' Choice Awards!


Clothing item from JJ's HouseFashion apparel by JJ's HouseMerchandise from JJ's House clothing lineJJ's House fashion product

Business Highlights

General

Year Founded: 2010
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $13
Free Shipping: no
Shipped From: China

Returns

Return Policy: not free
Return Instructions: items must be unwashed, unworn, unaltered, and in original condition with their tags still attached. Returns will not be accepted for any items with obvious signs of wear, alterations, or missing tags
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: evening & party, bridal
Body Fit: regular, maternity
Available Sizes: Women's (S, M, L, XL, XXL, 3XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay
Buy Now Pay Later: Klarna, Afterpay

How would you rate JJ's House?
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JJ's House Reviews Summary

The company has garnered a reputation for quality products and a diverse selection, with many customers expressing satisfaction with the craftsmanship and fit of their purchases. The try-on program is particularly praised for its convenience. However, concerns frequently arise regarding shipping delays, issues with sizing accuracy, and inadequate customer service, especially in handling returns and exchanges. While some customers report a positive experience with responsive support, others indicate a lack of follow-up on complaints. Overall, the company demonstrates potential but must address service inconsistencies to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Sweden
1 review
0 helpful votes
Follow Amalia J.
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The dress in chocolate is cute
September 14, 2014

The dress in chocolate is cute. I like it very much. I've never thought of the high quality and nice design. The fabric is also light and comfortable. Thank you JJshouse. I'll recommend my friends to your website.

Date of experience: September 11, 2014
Sweden
1 review
0 helpful votes
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This dress is for my wife, she has a baby and many beautiful dress, she can't wear. I found your website and there are so many beautiful dresses for pregnant woman. The dress surprises her so much. She tries and feels good in it. Thank you, you are really a good on line store.

Date of experience: September 11, 2014
JJ's House R. JJ's House Rep
over a year old

Dear Sammie,

It is very nice to hear that you have had such a happy purchase with us, especially that your wife is satisfied with the dress. Thank you so much for your praise. JJ's House prides itself on exceptional high quality and affordable prices.

Thank you again for taking the time to write this nice and detailed review about your shopping experience. It helps us to improve every day and provide every customer an enjoyable shopping experience.

Best wishes for you.

JJshouse service team :)

Brazil
1 review
0 helpful votes
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Got the dress on time that they promised! So happy! Very nice packaging and it fits perfectly. Thanks JJsHouse!

Date of experience: September 11, 2014
Brazil
1 review
0 helpful votes
Follow Lanthe J.
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My lovely dress arrived a couple of days ago. I have it hanging where I can admire it. The fit is perfect! Such an easy process for such a great result. Saved me a lot of shopping around looking for the right look. Really happy with the product. Thank you.

Date of experience: September 11, 2014
NL
1 review
0 helpful votes
Follow Clare W.
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JJ's have gone above and beyond to satisfy our requirements. Where there was contention they allayed our fears. Where there was fear about ordering online, they helped and communicated. We are so

Happy with the end result of the dresses we ordered from Australia. Thank you JJ's. You have made our wedding such an easy process - because you delivered. We'll order from you again with

Confidence and knowledge that you do what you say you'll do. Thank You, Clare

Date of experience: September 11, 2014
RU
1 review
1 helpful vote
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I found a dress for my friend's wedding day. Here I opened a great deal of beautiful variants! I've made an order, payment and then I've got the answer from JJs and started to wait for delievery in Russia. Whan I tried on my red dress, I was admired by it. Very good job and very good price!

Date of experience: September 11, 2014
JJ's House R. JJ's House Rep
over a year old

Dear Anna,

Thank you for sharing your experience with JJ’s House. We are delighted to hear your positive review of our dress, and that you are very satisfied with both the dress itself and the price of the dress. JJ’s House turns your fantasy into reality by providing exceptional couture fashion and impeccable design at affordable prices.

Your review really helps us to improve every day and provide every customer an enjoyable shopping experience. Thank you very much.

Best wishes for you.

JJshouse service team :)

Italy
1 review
0 helpful votes
Follow Chrissy H.
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O meu vestido veio lindo, exatamente como na foto, tive que mandar ajustar pq pedi um número maior, pois fiquei com medo de n? O servir, mas com certeza vou comprar outros modelitos.
Casei só no cartório, e queria um vestido curto e branco, impossível de achar, ai resolvi pedir por aqui e n? O me arrependi, veio exatamente como imaginei.

Date of experience: September 11, 2014
Texas
1 review
0 helpful votes
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I love this company and their website
September 13, 2014

I love this company and their website. I have ordered numerous products from them. Their customer support team is great and always there when needed. They have great prices and quality. I recommend highly for anyone needing wedding dresses or supplies.

Date of experience: September 10, 2014
Canada
1 review
0 helpful votes
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The dress arrived and is just WONDERFUL and very well executed. I am overjoyed and I really recommend JJHouse to everybody!

Date of experience: September 10, 2014
GB
1 review
0 helpful votes
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The shoes were made very well I must say I was very surprised I love them.
I was apprehensive about placing an order, but was so completely delighted to receive my gorgeous shoes, just a few weeks after placing the order. It is true to colour and alos of a very good quality.

Date of experience: September 10, 2014
California
1 review
0 helpful votes
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I am satisfied with the fabric and make
September 13, 2014

I am satisfied with the fabric and make. The dress fits me like a glove! Love! Love! Love! I will tell all my colleagues about your website!

Date of experience: September 10, 2014
Italy
1 review
0 helpful votes
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Very VERY happy with this dress!
September 13, 2014

Very VERY happy with this dress! I ordered it with my measurements using jjshouse measurement guide and when I recieved it in the mail (quicker than I thought I would), it fit like a glove! I wore it as my wedding dress because I was going for a "grecian" theme and I recieved SO MANY compliments! Every one loved it! Thank you jjshouse.com for your EXCELLENT service! You're awesome and I will be a returning customer!

Date of experience: September 10, 2014
Denmark
1 review
0 helpful votes
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I recommend this site
September 13, 2014

I recommend this site. The shoe that my sister ordered was beautiful. Ture to size and the price is quite affordable.

Date of experience: September 10, 2014
Sweden
1 review
0 helpful votes
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I ordered the Ball-Gown Sweetheart Chapel Train Satin Wedding Dress With Embroidered Sash Beading Sequins (*******). The dress is beautiful, I had them customize my dress and it fits perfectly, if you are going to wear high heels add a few inches so it will be long enough.

Date of experience: September 10, 2014
Virginia
1 review
0 helpful votes
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I ordered the dress as is, Navy Blue and the order came through very quickly. The dress was beautifully made and I really can't fault it. I ordered custom made and sizing was great, plenty of length for me to play with on hem, fully lined, and lovely materials. Will be ordering my bridesmaids dresses from here also! Highly recommend.

Date of experience: September 10, 2014
Australia
1 review
1 helpful vote
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We fell in love with the invitation cards at our first sight and decided to order them immediately. It tuns out that your products have not disappointed us. They are much more delicate than expected. Thank you!

Date of experience: September 10, 2014
Virginia
1 review
0 helpful votes
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Ordered the dress in a dark green for my daughter's wedding... I was a bit nervous but the dress arrived and it is well made... fits well except for maybe one minor adjustment but since I did not custom size it really is great! I had it very quickly and am pleasantly pleased with their dress and their quality and workmanship! Great job JJ's!

Date of experience: September 10, 2014
Germany
1 review
0 helpful votes
Follow Danette R.
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Dress arrived this morning, absolutely beautiful, fits perfectly and the material that's in this dress is perfect, I will be a happy mother of the bride when I walk my daughter down the aisle in this dress, well worth the money

Date of experience: September 10, 2014
Virginia
1 review
0 helpful votes
Follow Philomena D.
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What can I say about the dress other than WOW! It was amazing(: This dress made my homecoming feel like a real ball. I couldn't have found a better dress anywhere else! Thank you so much JJ's House! <3 Absolutely loved my dress. It was so perfect. Kept getting compliments all night~

Date of experience: September 10, 2014
Virginia
1 review
0 helpful votes
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Very pleased with the shoes just what I wanted. The only thing I will say is to make sure you measure your feet using the measuring guide as I normally wear I size 5 but after measuring my feet and referring to the size chart found that I would need a 5.5.

Date of experience: September 9, 2014