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Founded in 2010, JJ's House is the global leading online retailer for wedding gowns, special event dresses, wedding party dresses and accessories. Whether you are looking for the perfect wedding dress or an outfit for your prom or special event, we have the biggest selection of dresses at incredibly low prices! The custom-made option ensures fitness, and you can definitely order confidently. Also, JJ's House has been selected as the winner of 2021, 2024 and 2025 The Knot Best of Weddings, 2022, 2023, 2024 and 2025 Wedding Wire Couples' Choice Awards!
















The company has garnered a reputation for quality products and a diverse selection, with many customers expressing satisfaction with the craftsmanship and fit of their purchases. The try-on program is particularly praised for its convenience. However, concerns frequently arise regarding shipping delays, issues with sizing accuracy, and inadequate customer service, especially in handling returns and exchanges. While some customers report a positive experience with responsive support, others indicate a lack of follow-up on complaints. Overall, the company demonstrates potential but must address service inconsistencies to enhance customer trust and satisfaction.
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The dress in chocolate is cute. I like it very much. I've never thought of the high quality and nice design. The fabric is also light and comfortable. Thank you JJshouse. I'll recommend my friends to your website.
This dress is for my wife, she has a baby and many beautiful dress, she can't wear. I found your website and there are so many beautiful dresses for pregnant woman. The dress surprises her so much. She tries and feels good in it. Thank you, you are really a good on line store.
Got the dress on time that they promised! So happy! Very nice packaging and it fits perfectly. Thanks JJsHouse!
My lovely dress arrived a couple of days ago. I have it hanging where I can admire it. The fit is perfect! Such an easy process for such a great result. Saved me a lot of shopping around looking for the right look. Really happy with the product. Thank you.
JJ's have gone above and beyond to satisfy our requirements. Where there was contention they allayed our fears. Where there was fear about ordering online, they helped and communicated. We are so
Happy with the end result of the dresses we ordered from Australia. Thank you JJ's. You have made our wedding such an easy process - because you delivered. We'll order from you again with
Confidence and knowledge that you do what you say you'll do. Thank You, Clare
I found a dress for my friend's wedding day. Here I opened a great deal of beautiful variants! I've made an order, payment and then I've got the answer from JJs and started to wait for delievery in Russia. Whan I tried on my red dress, I was admired by it. Very good job and very good price!
Dear Anna,
Thank you for sharing your experience with JJ’s House. We are delighted to hear your positive review of our dress, and that you are very satisfied with both the dress itself and the price of the dress. JJ’s House turns your fantasy into reality by providing exceptional couture fashion and impeccable design at affordable prices.
Your review really helps us to improve every day and provide every customer an enjoyable shopping experience. Thank you very much.
Best wishes for you.
JJshouse service team :)
O meu vestido veio lindo, exatamente como na foto, tive que mandar ajustar pq pedi um número maior, pois fiquei com medo de n? O servir, mas com certeza vou comprar outros modelitos.
Casei só no cartório, e queria um vestido curto e branco, impossível de achar, ai resolvi pedir por aqui e n? O me arrependi, veio exatamente como imaginei.
I love this company and their website. I have ordered numerous products from them. Their customer support team is great and always there when needed. They have great prices and quality. I recommend highly for anyone needing wedding dresses or supplies.
The dress arrived and is just WONDERFUL and very well executed. I am overjoyed and I really recommend JJHouse to everybody!
The shoes were made very well I must say I was very surprised I love them.
I was apprehensive about placing an order, but was so completely delighted to receive my gorgeous shoes, just a few weeks after placing the order. It is true to colour and alos of a very good quality.
I am satisfied with the fabric and make. The dress fits me like a glove! Love! Love! Love! I will tell all my colleagues about your website!
Very VERY happy with this dress! I ordered it with my measurements using jjshouse measurement guide and when I recieved it in the mail (quicker than I thought I would), it fit like a glove! I wore it as my wedding dress because I was going for a "grecian" theme and I recieved SO MANY compliments! Every one loved it! Thank you jjshouse.com for your EXCELLENT service! You're awesome and I will be a returning customer!
I recommend this site. The shoe that my sister ordered was beautiful. Ture to size and the price is quite affordable.
I ordered the Ball-Gown Sweetheart Chapel Train Satin Wedding Dress With Embroidered Sash Beading Sequins (*******). The dress is beautiful, I had them customize my dress and it fits perfectly, if you are going to wear high heels add a few inches so it will be long enough.
I ordered the dress as is, Navy Blue and the order came through very quickly. The dress was beautifully made and I really can't fault it. I ordered custom made and sizing was great, plenty of length for me to play with on hem, fully lined, and lovely materials. Will be ordering my bridesmaids dresses from here also! Highly recommend.
We fell in love with the invitation cards at our first sight and decided to order them immediately. It tuns out that your products have not disappointed us. They are much more delicate than expected. Thank you!
Ordered the dress in a dark green for my daughter's wedding... I was a bit nervous but the dress arrived and it is well made... fits well except for maybe one minor adjustment but since I did not custom size it really is great! I had it very quickly and am pleasantly pleased with their dress and their quality and workmanship! Great job JJ's!
Dress arrived this morning, absolutely beautiful, fits perfectly and the material that's in this dress is perfect, I will be a happy mother of the bride when I walk my daughter down the aisle in this dress, well worth the money
What can I say about the dress other than WOW! It was amazing(: This dress made my homecoming feel like a real ball. I couldn't have found a better dress anywhere else! Thank you so much JJ's House! <3 Absolutely loved my dress. It was so perfect. Kept getting compliments all night~
Very pleased with the shoes just what I wanted. The only thing I will say is to make sure you measure your feet using the measuring guide as I normally wear I size 5 but after measuring my feet and referring to the size chart found that I would need a 5.5.
Answer: I wear a size 4. I ordered a size 10! The dress still didn't fit. Believe the bad reviews! Now they are offering a 10% return for a stock dress that they say is custom made. DO NOT BUY FROM THIS COMPANY. You have been warned
Answer: It's risky. They have a NO RETURN for any reason policy. Doesn't fit - too bad. Doesn't look like picture - too bad. Don't think that Paypal will help you, they will usually rule that what you got is "substantially similar" to what you ordered. I paid for custom and told them that I am a size 4/6 in the front and a 10/12 in the back because I swim and that I have small bubbies and wear an A cup. I sent multiple measurements, taken by a professional. I got back a dress that would fit a 6 foot tall Dolly Parton. Maybe if you are perfectly proportioned, or if you are ordering something that isn't a garment, you will have better luck. For me, they saw a 38 inch bust measurement and assumed that I am a DD cup. They didn't listen to anything that I told them. I know that there are computer programs that you input a bust, waist and hip measurement and it spits out a pattern. Maybe that is what happened with me. My A cup bubby in that DD cup dress was certainly humorous. On the plus side, it did look good from the back. You should also know that it costs about 5.00 to ship something from China to the US, but that it costs about 45.00 to ship the same thing from the US to China. I had no complaints about the fabrics used, or the amount of time it took to arrive or the packaging. My complaint is that they totally ignored my description of my body. I recommend that you just pay a little bit more and drive to a store and try on dresses if you aren't a perfectly sized body. The "Norton Secured Seal" that JJ's employee is talking about has nothing to do with the merchandise, it just means that the website is safe from malware.
Answer: I do not get my refund money either and I have emailed several emails to your useless customer service. Worst service I have ever had in my life!
Answer: I cannot speak for the location as I live in the UK but I was very impressed with my wedding dress - I did pay the extra 20 pounds or so for them to use my exact measurements, however. The dress was stunning.
Answer: Linda Buyer you should be ashamed of yourselve, and your company! Your customer service dept Sucks and your scamming people out of there hard earned $$$, I think the newsroom should get involved here we are having the same problem with size, order off your size chart, gown gets delivered and like to size s to small could ny even get the zipper up!
Answer: WARNING: DO NOT ORDER FROM THIS COMPANY! They do not follow the return policy they have listed. I contacted them within the week of receiving the dresses that I ordered and they want to just give you a discount to buy more of their items.
Answer: Good decision! You cannot trust all those good reviews on their website because they will not post anything that has anything negative to say. It's pointless. I hope you had a beautiful wedding if it's already occurred and that you loved your wedding gown.
Answer: Dont touch this company I got a dress from them in total cost £160 there was a fault with the jacket and they would take it back, there is no hassle free returns. Then when I posted a bad review they said they would give me a refund and sent me a returns form with an address to where to send the dress. I sent this recorded delivery as JJS house requested and when Royal Mail went to deliver it they refused to take it. Avoid like the plague
Answer: I would suggest you find your garment locate. My reason for suggesting to shop locatebis that you can return or exchange without dealing with a return policy that would cost you money. Before you decide to purchase from this company, look up their reviews and complaints on JJ'S HOUSE. It's better to have a good buying experience as oppose to dealing with a hassle when your event is suppose to be a good experience. Good luck.
Answer: No easy returns! Please don't risk!


Dear Sammie,
It is very nice to hear that you have had such a happy purchase with us, especially that your wife is satisfied with the dress. Thank you so much for your praise. JJ's House prides itself on exceptional high quality and affordable prices.
Thank you again for taking the time to write this nice and detailed review about your shopping experience. It helps us to improve every day and provide every customer an enjoyable shopping experience.
Best wishes for you.
JJshouse service team :)