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Founded in 2010, JJ's House is the global leading online retailer for wedding gowns, special event dresses, wedding party dresses and accessories. Whether you are looking for the perfect wedding dress or an outfit for your prom or special event, we have the biggest selection of dresses at incredibly low prices! The custom-made option ensures fitness, and you can definitely order confidently. Also, JJ's House has been selected as the winner of 2021, 2024 and 2025 The Knot Best of Weddings, 2022, 2023, 2024 and 2025 Wedding Wire Couples' Choice Awards!
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JJ's House Reviews Summary
The company has garnered a reputation for quality products and a diverse selection, with many customers expressing satisfaction with the craftsmanship and fit of their purchases. The try-on program is particularly praised for its convenience. However, concerns frequently arise regarding shipping delays, issues with sizing accuracy, and inadequate customer service, especially in handling returns and exchanges. While some customers report a positive experience with responsive support, others indicate a lack of follow-up on complaints. Overall, the company demonstrates potential but must address service inconsistencies to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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My dress is beautiful. Some small alterations. You have been so great answering my questions. Thank you! My day will be wonderful because of your beautiful dress! :)
I ordered my wedding dress off JJ's House, and i absolutely loved it! My wedding was in August and i ordered my dress late July and it came to me within two weeks! It fit perfectly and it was exactly what i ordered! I was so nervous about ordering online because of it not getting to me on time and not fitting properly, but everything was perfect!
The dress is beautiful JJ's house made it easy for me to find a beautiful affordable
Wedding dress very pleased with the dress
Me es canta este vestido y queria sabre para el año que viene que tiempo de anticipacion tengo que pedirlo. Si tiene tiendas o contactos en Argentina-Buenos Aires me gustaria que me diga, igual el año que viene es mi fiesta.
Gracias espero su respuesta..
The shoes was beautiful, I can not wait to wear it on my special day. Its doesn't hurt my feet at all, very roomy. Price was great too!
I was a bit nervous ordering online, but it arrived way sooner then I thought and the veil is beautiful, you will not find anything this nice at this price. And Very pretty bracelet, perfect just for that extra touch for your wedding day! Thank you JJsHouse I would definitely recommend using your site!
Very beautiful dress but not good for short rounded figures. Just too much. It's a great dress if I were not too short. I ordered it in white and it was beautiful!
Quick and efficient - the size turned out perfect, and the dress was just as it looked in the picture. Great value for money, will definitely shop here again.
These shoes are amazingly beautiful.The pictures to not do them justice. They are super sparkly - truly princess shoes. They are true to size and actually comfortable. It you want your shoes to steal the show these are the ones for you!
My experience with JJsHouse was fantastic. Ordering a custom size was incredibly easy, making and shipping my dress was super fast, and it arrived after only 13 days. It is an exact fit, and looks just as described. The quality is superb. I highly recommend JJsHouse!
Hi this is Ruthie I just got the bride and groom cake topper it is so sweet I just love it a big big thank you.
Made very nicely. The shoes shine in the sun and look gorgeous. Perfectly went along with a dress. Thanks for a great quality and job.
Sumamente complacido por la eficiencia en la costura y envio del vestido
Ordered this petticoat for my Trumpet/Mermaid Wedding Dress. It fits perfect, no problems. Makes the dress look much fuller at the bottom. If you are not sure what petticoat to buy for your dress just message too JJ's House. Very quick and helpful respond. Thank you for all your help!
GRAZIE MILLE... L'ABITO E SEMPLICEMENTE STUPENDO... ARRIVATO IN PERFETTO ORARIO... GRAZIE E sicuramente comprerò ancora da voi :)
I ordered this dress in white... and it was perfect, the way I imagined! I would always recommendfor my friends... and I will buy again... thanks for the quality!
I ordered this dress as a mother of the groom formal in burgundy I had it custom made to my measurements and it is absolutely perfect! It fits beautifully and is incredibly well made. I was a bit nervous ordering with out trying it on first but it is elegant and a perfect fit. I will definitely use JJ's house again! I have also told all my friends to check out for themselves and their daughters for Prom!
Thank you so much for such a beautiful dress the quality is amazing, the fit is perfect, such great value for money, I will get married in October and I cant wait to wear my dress I feel so special in it when I tried it on it brought tears to my eyes, Thank you ocne again for my amazing dress and all the support. Highly recommend JJ'S HOUSE OUTSTANDING
The dress fits as though it was custom made for me. Color is perfect and it is very well made. I tried on dresses that were much more cheaply made and cost way more in the stores here in Houston that looked like potato sacks on me. I was extremely nervous about ordering a dress for my daughters wedding online, but JJ's House was an excellent gamble. The only drawback is that it is so long, which is unusual since I am a very tall woman and dresses and pants are almost always too short. I will have to have the hem altered and that is the ONLY thing wrong with this dress. But I would rather have it too long than too short. I typically wear a standard 18W and so I did not send any custom measurements and I was so afraid it would be too tight or something, but it is perfect. Also got the shoes to wear with it. Both are excellent and the shipping was lightening fast. I am so pleased. Thank you JJ's House.
The shoes are beautiful, but I have wide feet and the shoes were just too narrow but only by a hair! Still pleased with them, because its only due to my bunion on my feet. So it's not JJ's House's mix up or wrong size, just due to my bunion...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Brisa,
It is very nice to hear that you have had such a happy purchase with us, especially that your wife is satisfied with the petticoat.
We are very fortunate to have a dedicated team of professionals working with us and proud of delivering wonderful service to you.
Thank you again for taking the time to write this nice and detailed review about your shopping experience. It helps us to improve every day and provide every customer an enjoyable shopping experience.
Best wishes for you.
JJshouse service team :)