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JJ's House

jjshouse.com
evening & party, bridal womenAge 19-25, 26-45
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From the business

Founded in 2010, JJ's House is the global leading online retailer for wedding gowns, special event dresses, wedding party dresses and accessories. Whether you are looking for the perfect wedding dress or an outfit for your prom or special event, we have the biggest selection of dresses at incredibly low prices! The custom-made option ensures fitness, and you can definitely order confidently. Also, JJ's House has been selected as the winner of 2021, 2024 and 2025 The Knot Best of Weddings, 2022, 2023, 2024 and 2025 Wedding Wire Couples' Choice Awards!


Clothing item from JJ's HouseFashion apparel by JJ's HouseMerchandise from JJ's House clothing lineJJ's House fashion product

Business Highlights

General

Year Founded: 2010
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $13
Free Shipping: no
Shipped From: China

Returns

Return Policy: not free
Return Instructions: items must be unwashed, unworn, unaltered, and in original condition with their tags still attached. Returns will not be accepted for any items with obvious signs of wear, alterations, or missing tags
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: evening & party, bridal
Body Fit: regular, maternity
Available Sizes: Women's (S, M, L, XL, XXL, 3XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay
Buy Now Pay Later: Klarna, Afterpay

How would you rate JJ's House?
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JJ's House Reviews Summary

The company has garnered a reputation for quality products and a diverse selection, with many customers expressing satisfaction with the craftsmanship and fit of their purchases. The try-on program is particularly praised for its convenience. However, concerns frequently arise regarding shipping delays, issues with sizing accuracy, and inadequate customer service, especially in handling returns and exchanges. While some customers report a positive experience with responsive support, others indicate a lack of follow-up on complaints. Overall, the company demonstrates potential but must address service inconsistencies to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Italy
1 review
1 helpful vote
Follow Nivaeh E.
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I tried my dress on today for the first time! It looks gorgeous and exactly like the
Picture. I did the custom sizing and I would encourage everyone to measure and measure again before getting a custom order because I got the exact measurements I put! Thank you Jjshouse, I cannot wait for me wedding!

Date of experience: September 22, 2014
NL
1 review
2 helpful votes
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It's just my size!
September 25, 2014

It's just my size! As I had customized it... no need of any alterations at all... for the
Prize! It such a great buy... i love the color (red) i like the material... and the workmanship... it's well made!... can't wait to wear this. Thank you JJHouse

Date of experience: September 22, 2014
Sweden
1 review
1 helpful vote
Follow Liberty H.
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I really love this dress, same as photo simple yet elegant, it is more than excellent job, I really appreciate the makers of this dress. Thank you all for the wonderful and excellent job. Cuddles to you all.

Date of experience: September 22, 2014
Germany
1 review
1 helpful vote
Follow Zula M.
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I am very pleased with my wrap, it's beautiful and it goes perfectly with my wedding dress. The size was right on with the measurements and I'm so relieved that it's as beautiful as the picture.

Date of experience: September 22, 2014
Canada
1 review
1 helpful vote
Follow Lilac G.
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It's great!
September 25, 2014

It's great! I ordered an evening dress on line before, and there is no comparison, I love even how it′s packaged.It's just perfect, size, design, clean. From 10 points, i'd give 11. I love it!

Date of experience: September 22, 2014
Utah
1 review
1 helpful vote
Follow Rachel L.
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Dress arrived very quickly, and is perfect to the custom details. Well worth the money, I would highly recommend JJ's House, thank you.

Date of experience: September 22, 2014
GB
1 review
2 helpful votes
Follow charlotte b.
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I ordered my wedding dress from here custom sized being very nervous about ordering online and it arrived a few days after being shipped i was very impressed with how fast it arrived after being made it arrived this morning and i opened and the dress was perfect no different to how it looks in the picture and i am so pleased. Ill defiantly order from here again.

Date of experience: September 20, 2014
Japan
1 review
1 helpful vote
Follow Ziva E.
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I ordered a wrap in sage and it is perfect for my mother's dress which is in the same colour very nice. And the favor boxes are really beautiful love the workmanship they are well made and the colour is perfect im sure they will look lovely on our table i have even ordered more hope they will arrive before the wedding thank you once again.

Date of experience: September 20, 2014
Missouri
1 review
2 helpful votes
Follow Hollie M.
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Ordered my mother-of-the-bride dress with custom fit and it's just perfect! Very happy with my purchase. Highly recommend JJS to everyone.

Date of experience: September 19, 2014
Brazil
1 review
2 helpful votes
Follow Rosangela O.
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Comprei 3 vestidos...
September 22, 2014

Comprei 3 vestidos... todos lindos, ótimo acabamento, alta qualidade.

Date of experience: September 19, 2014
GB
1 review
1 helpful vote
Follow Elaine D.
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The simple but sweet design of the cards caught our eyes and we made up our mind to order the cards immediately. It turns out that we have made a right decision. You guys have not let us done. In fact, the cards are perfect!

Date of experience: September 19, 2014
Texas
1 review
1 helpful vote
Follow Joycee S.
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Quality material and It's very comfortable. I will be ordering other colors. Love this dress! The search is over and i am highly recommending it.

Date of experience: September 19, 2014
California
1 review
1 helpful vote
Follow Kailyn E.
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I ordered this dress for my friend as a surprise, and I now want one myself. It is size perfect and incredibly flattering. I ordered the dress black for her. She loved the beadings in the bust part very much. She thought that the beadings are very fashionable and I love the design very much.

Date of experience: September 19, 2014
JJ's House R. JJ's House Rep
over a year old

2. Dear Kailyn,

We are so glad to hear your positive review regarding fit and style of the dress. We care about customer experience and always do our best to deliver the best products for you. JJ’s House turns your fantasy into reality by providing impeccable design at affordable prices.

Thank you for taking the time to write this nice and detailed review about your shopping experience. It helps us to improve every day and provide every customer an enjoyable shopping experience.

It is really our greatest honor to serve you. And we will definitely welcome more orders from you. We will offer you as high quality serve as before.

Best wishes for you.

JJshouse service team :)

Florida
1 review
1 helpful vote
Follow Elena L.
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Dress arrived 10 days after ordering and is a perfect fit. Highly recommended as can dress up or down so suitable for different occasions. If you are looking forward to a cute sweet dress, I believe this is the best choice for you!

Date of experience: September 19, 2014
California
1 review
1 helpful vote
Follow Aubrey J.
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I ordered this dress in white as my wedding-party-dress. It arrived today, sooner than expected. I ordered it to fit my measurements and it fit like a hand in a glove and I can't wait to wear it :) I'm impressed by how nicely it is sewn and the details, like an elastic strap in the back so it fits comfortable and the lace up is really pretty and adjustable.

Date of experience: September 18, 2014
JJ's House R. JJ's House Rep
over a year old

Dear Aubrey,

Thank you so much for taking your time to share your true shopping experience and true feeling here.

We appreciate your positive feedback so much regarding the dress. We are very fortunate to have a dedicated team of professionals working with us and proud of delivering wonderful service to you.

We will definitely welcome more orders from you. We will offer you as high quality serve as before.

Best wishes.

JJ’sHouse Service Team :P

GB
1 review
1 helpful vote
Follow Sabrina O.
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Actually it is for my birthday party.It really make me fell like a princess that day. All eyes are on me and i am extremely faltered and complimented. Thanks to you guys, i have got such a beautiful dress ans special day. Thanks

Date of experience: September 18, 2014
California
1 review
1 helpful vote
Follow Jasmine L.
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I opened the box yesterday and I was quite pleased! Asked manufacture with my measurements and I thought it was great!

Recommend the site! Are responsible and atensiosos! Answered all emails I sent with my doubts, and gives to monitor the whole process of making and shipping!

Date of experience: September 18, 2014
RU
1 review
2 helpful votes
Follow lina m.
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Got my dress very fast and i am impressed with the finishing of the dress, i think i have found a site where i can now place orders on evening dresses and i would recommend this site to all my friends

Date of experience: September 18, 2014
Missouri
1 review
2 helpful votes
Follow Violetta B.
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Very beautiful and confortable shoes for dance. Very good quality. Perfectly fit, it's just exactly what I needed for my dress. Thanks to everyone that put my package together I love you all for the excellent job. Thank you all one more time.

Date of experience: September 18, 2014
New York
1 review
2 helpful votes
Follow Sariya U.
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I just loved my jewelry they look amazing thanks again for your service
Thought this ring box very lovely and is made first class thank you

Date of experience: September 18, 2014