Jimmy John'sReviews 248

The workers at 7121 Leesburg Pike in Falls Church, VA, on more than one occasion have proven to be incompetent. Not only can you not trust them to get your order correct, when one calls to have the issue addressed the staff in dishonest in why the order was wrong or incomplete. To make matters worse, the manager DEVANTE is adamant about getting a sandwich back although in order to replace it with a new one. That would be fine but there is no way for the driver to retrieve the old sandwich due to the delivery location and my physical location. The Jimmy John's system for replacing incorrectly prepared deliveries needs revamping. If your workers get it wrong, at best your company can do is replace the order in a timely manner without inconveniencing the customer. Freaky fast is also freaky incompetent.

We have ordered for the office lunch many times... they NEVER get the order right - NO ICE for HOT TEA -- NO PIckles --- then sandwiches left off --- why?

I ordered online $65 order. I was expecting a spot to type in code "pickup 20" for 20% discount but there wasn't any spot. I called to advise and when I went in I complained to manager but nothing was done. It will be a long time before I go back.

JJ's needs to get a new Marketing Director! They think it's cute or acceptable to show an actor punching a hole in people's parked car tires to flatten them. Whose moron idea was this? There is enough mischief & crime in America without this really BAD example. No excuse for decision makers to allow this to air. Instead, they should be creating ads with a positive experience for their food.

If you want a good sandwich this is not the one. It's basically 2 saltine a** crackers with a piece of cheese and sliver of turkey. Like someone took a meat tenderizer and beat that a** flat. $2.59 extra for some bacon on a 8 inch it better be kosher but probably trash, so made my own at home. It's like a couple of kids opened a lemonade stand but for sandwiches and don't know what the f*** they are doing. Took like 5 years to get some damn mayonnaise. WHAT KIND OF SANDWHICH SHOP ARE YOU!?

I ordered the beach club and paid $3 for bacon that I did not get but I did get mayonaise which I stongly dislike. If you are going to put something on a sandwhich, it should be on the menu so people know. Not everyone in this world likes mayonaise!

Would not spend my money on a company who promotes popping car tires to sell their products. You keep it.

I placed an order at 11:48 a.m. and called at 12:50 to check on the status since it has been MORE THAN AN HOUR since the order. They couldn't give me an estimated time as to delivery, just that it will be sent out with next driver and/ or that the manager would be delivering. This total lack of timely service makes it difficult for those that are on a lunch break and don't have another recourse. Two thumbs down. SLOWER THAN A SNAIL!

The women that took me I order the redo my order three time and I got the wrong thing and she was very rude When I asked her to repeat my order and I kind of sound like she's trying to get me off the phone and it was a very bad experience and I'm not sure if I'm going to eat here ever again as if she was and Was very unpatient

If you are a vegan or a Muslim and you are toying with the idea of eating bacon look no further than JJ's BLT it doesn't have enough bacon on it to compromise your beliefs!

310 W E Lake Mead Pkwy Ste. 100, Henderson, NV *******

Order #: **************396

Date: 8/13/22

I ordered online at 10:19am, arrived at the restaurant at 10:30am, and received my order at 10:41am. There were two other customers that arrived as I did whom not yet purchased their order. They received their order before me.

My sandwich bread is hard and not at all fresh. There was so much lettuce and hardly any meat. I redeemed a free reward, only to have lettuce in the sandwich.

This visit to "Jimmy John's" is saddening as this is the restaurant I choose to oftenly go to for a gourmet sandwich.

I could only taste two much of salt, full of croutons and no chicken, they are stealing money, chipotle doesuch better job to make you smile with lunch at lesser price

I would have rated Jimmy John's 5 stars if it weren't for one thing... their bread is too hard. I like the different types of meat and cheeses they use and the quantity is absolutely awesome. But every time I took a bite I felt like I was going to chip a tooth. Their bread is too hard. Blimpies Subs have you guys beat only because of how soft their bread is. Soften up the bread and you'll be number one in my book.

I used to order about weekly but no more. My order which was location specific with suite was delivered to the wrong floor. I had given a 25% tip on the website. I called looking for my sandwich and the GM was rude. I assume it's hard to get drivers so they are allowed to ignore the deliver instructions if they can't figure them out I guess. I've been ordering to this address for a while. My phone number was even on ticket. Bad service and I guess anyone can be a GM now.

Went to Jimmy John's today # 2281 in Missouri City TX for a sandwich. The food was mediocre. The store was not clean. Then I went to the restroom and met the man that made my wrap coming out of the ladies restroom. I asked if this restroom wasn't for women but he wouldn't answer. I went inside and found a huge dump in the toilet. It was sickening and I went outside and asked him why he didn't flush. He wouldn't speak to me to me so I told the manager and he wouldn't respond. This sandwich shop seemed very unsanitary and I will never be back again. I didn't add photos of my review because it was too disgusting.

My sandwich was nasty no meat all lettuce and soggy.Do not recommend would never go back and also was expensive the jimmy john is in little river sc rt9

I ordered at 12:55pm to a jj's 2 mins down the street and had to wait my ENTIRE LUNCH plus an extra 15 more mins to receive my order. It took over 45 mins to receive my order which is beyond ridiculous. I was too busy to leave work so I thought delivery would be a better option. I was wrong. Definitely not freaky fast and frankly, I will not be ordering with them anymore. I am incredibly frustrated and disappointed with the service. When I called, they said they had a catering order and my order would be here within 5 mins... and it definitely was not.