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Jimmy John's

1.7

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Jimmy John's Reviews Summary

Jimmy John's is a local sandwich shop offering gourmet sandwiches made from fresh ingredients for delivery, catering, or in-store pickup.

This summary is generated by AI, based on text from customer reviews

service
124
value
112
shipping
42
returns
44
quality
102

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Are you Kidding Me?
February 1, 2023

Ordered at 1:30, got a call the driver is on break and I will get it once they get back. Delivered at 2:17. Then it was the wrong sandwich and a different soda splashed onto my cup. Then I called them and got hung up on. Called again and they said they will put a credit on my account for "when I order again" yeah most likely won't happen.

Date of experience: February 1, 2023
California
1 review
0 helpful votes
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Great experience
January 22, 2023

Here in the high desert, there is not many sandwich places that I can say I enjoy eating. Jimmy John's happened to be one of my top three places to eat here in the high desert from services to sandwich. I commend them well nothing bad to say is definitely a go to.

Date of experience: January 21, 2023
Georgia
1 review
0 helpful votes
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This place is relly good for a quick and easy lunch or dinner and its way better than subway and that's it

Date of experience: January 18, 2023
Wisconsin
2 reviews
6 helpful votes
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On Sunday, myself, my daughter and her bridal party were at the Kaukauna Library addressing cards and we ordered for 8 people. The bill was over $100! As we started opening we realized nobody had the right sandwich or un-wich. On girl has a gluten allergy and she did not get an un-wich. I ordered unsweetened tea and got sweet tea. It was a royal mess! My daughter called, and they told her they did not have any of what she was saying was ordered. Any of us that ordered Bacon and avocado did not get any. No Mayonnaise and the sandwiches were loaded with mayo. All but the girl with the allergy just ate what was delivered as they told her there was nothing they could do. One girl who did not ordered avocado got avocado. I'm sorry, but this was a really bad business practice. I for one will never order from you again, as most of the group agrees. Shame on you for not trying to make this right.

Date of experience: January 11, 2023
North Carolina
1 review
0 helpful votes
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Nothing was right!
December 29, 2022

Our order was delivered with no idea which sandwich was which! Not one of the sandwiches were as i asked. I asked for napkins, they provided not one! I will NEVER order from them again!

Date of experience: December 29, 2022
Washington
1 review
0 helpful votes
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Take a look at this Jimmy Johns box lunch sandwich. The Costco card is for size reference. The sandwich has the lettuce and onion on it. What a rip off

Date of experience: December 17, 2022
District of Columbia
1 review
0 helpful votes
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Order not ready 30 minutes prior
December 11, 2022

I am a regular customer who ordered a Italian sandwich 30 minutes before work, the store off Ole Dixie, I get there. An it wasn't ready, Everybody was standing around if not out the door hanging out. What is the use for ordering on line an it says "As soon as possible" to get there an the food isn't ready because of the staff not doing their job.
I'm at work now hungry an dissatisfied cause I paid for something that should of been ready. An it wasn't 30 minutes prior...
Shame on them

Date of experience: December 8, 2022
Kansas
1 review
0 helpful votes
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Zero stars
December 7, 2022

I am so disappointed it never fails when I come I can't get what I ask for. Cucumbers are always old and so thin. I even asked for extra lettuce.

Date of experience: December 6, 2022
New Jersey
1 review
0 helpful votes
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Disappointed
December 3, 2022

I Purchased my 1st Jimmy John sandwich today at the pass road store.
Very, very disappointed when I got home and open my sandwich.
I specifically asked them for lettuce tomato and a little bit onion and salt and pepper. They told me salt and pepper would be put in the bag separately which they did not do. As you can see there's no tomatoes,no onion and the lettuce is extremely sparse and it's saturated with mayonnaise. I cannot wait until Jersey Mike's comes in the area.

Date of experience: December 3, 2022
Colorado
1 review
0 helpful votes
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Online order
December 3, 2022

Your on line order tracker sucks...I've tried many times to track my order and it does not work... why have it if you can't do it...

Date of experience: December 2, 2022
1 review
1 helpful vote
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Only 1/2 my order was delivered. Driver promised to come back with missing items, but we never saw him again. We called the store after an hour and they decided to just refund us instead. Said it would take 2-3 days to hit the card. It has been 10 days and we are still waiting for our refund.

Date of experience: November 28, 2022
Illinois
1 review
0 helpful votes
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Mundelein location
November 20, 2022

Bad service manager doesn't communicate well I will never return this location until they find a new team

Date of experience: November 19, 2022
North Dakota
1 review
1 helpful vote
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Delisus
November 20, 2022

Good sandwichgs yummy yummy very yummy yummy turkey tom 10/10 chips 10/10 barbeque is goated and there's silly roaches in the bathroom

Date of experience: November 18, 2022
Virginia
2 reviews
0 helpful votes
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If I could rate them negative, I would.
November 16, 2022

I ordered sandwicheds for my team at work. Bill was $514. They sent me this moldy thing and told me they didn't and that I probably pulled it out of the back of my refriderator. I'm sure they think that since the back of someone's refriderator is where this sandwich came from

Date of experience: November 16, 2022
Illinois
1 review
0 helpful votes
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Too many excuses
November 10, 2022

Terrible service, zero stars, but forced to put 1... Freaky fast? Don't think so Freaking slow, and they can't even tell you when your food will arrive; however, they charge you quickly, and impossible to get your money back if you cancel the order... Freaking excuses as to why ALWAYS late, and as for me and our staff... WE are done with Freaking slow Jimmy John's AND I cannot give you proof of purchase as I'm STILL waiting on my sandwich to arrive... order from North Ave in Melrose Park

Date of experience: November 10, 2022
Wisconsin
1 review
0 helpful votes
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I placed a order to be delivered and over a hour later still nothing. I called and she stated they only have 1 driver and mine is next to go out. She said it is made n sitting there waiting. So my sandwich has been sitting for a hour to go out. I wanted to cancel order n lady hung up on me. Then called back n talked to manager. As of a hour after talking it is still showing my order is waiting to be delivered n money has been taken out of acct. This is the 3rd time this has happened. 3 strikes your out!

Date of experience: November 9, 2022
Texas
1 review
0 helpful votes
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The worst sub place ever
November 6, 2022

The Jimmy John's in the greater greenspoint area the staff are rude you have no variety of subs they put no condiments on your sandwich this restaurant is not what I want visit anywhere Houston or any other states or cities. Just disgusting.

Date of experience: November 5, 2022
Minnesota
1 review
0 helpful votes
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UMary Wrestling
November 6, 2022

They were absolutely horrible they forgot all of our ranch and pickles. We just finished a hard tourney and want some JJs with ranch but now my mouth will have to be dry.

Date of experience: November 5, 2022
California
1 review
0 helpful votes
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Newhope, Fountain Valley location: Called to order sandwiches and was placed on hold for 5 minutes. Called back, told them I was on hold for a long time... no apology. Asked how big their regular sandwiches were and the guy hung up on me. Thought I'd try something new (never ordered from them before) and what a joke. No wonder they have terrible reviews and ratings. How do they stay in business?

Date of experience: November 2, 2022
Arizona
1 review
0 helpful votes
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Poor service
October 25, 2022

I've been going to JJ in sierra vista for a long time and they neglected to put avocado and tomatoes on my turkey sub. The mgr was argumentative and implied that I was trying to get something free! I come from DHS and stop there on a regular but will NEVER eat there again!

Date of experience: October 25, 2022