Jimmy John'sReviews 248

I USED to love ordering Jimmy Johns and getting what I ordered without issues, however today marks the 3rd strike that they've $#*!ED up my order. How damn hard is it for you to make a god damn sandwich?! As someone who works long hours & during this virus time as an essential worker I expect the food I order to be exactly how I ordered it. 3 times during this mess have they screwed up. If Blimpee Sub shop was here i'd go there over this bull$#*! any day. I'm beyond pissed off that again because of your failures as a sub shop that I am not able to eat because you jackasses cant do your job properly. Jimmy Johns should go out of business. I will NEVER give them another chance & if I were you I wouldn't spend your hard earned money on this $#*! show.

Well okay just last week headline in the newspaper and posted on media from CNN the FDA issued a warning letter to the owner and the supplier to contain the ongoing pattern of 7 years for ecoli and other baterica found in their veggies. Started back in 2012 by 2013 up till now nothing has changed or improve expand now in 12 state's and then they way the present their delivery people beard and long hair and then seatbelts or backpacks I mean come on here this is by far the worse restaurant ever very little toppings overly priced and now all this media of them

I ordered online in Canonsburg PA. Delivery driver came and the bill was $10.90. Handed the driver a 20. She turns around and walks away. I said, wait I need change. She said well you didn't ask for change. I said I want 6 dollars back. She said I have to go outside to get change. But on the way out of my place of business. She calls me a f#cking a$$hole. She comes back in and says that she doesn't have the proper amount of change. She hands me $5.27 and walks out. Before She leaves, I asked her, why would you call me a F... A... She said, I didn't who told you that. I said it doesn't matter, because I heard it. She walked out. So I had to contact her boss and corporate.

I ordered 5 sandwiches online from JJ website to be delivered for a lunch meeting at 1pm. While waiting on the delivery, I got a call from JJ supervisor 30 minutes later saying that they ran out of bread, and the manager will be back within 15 minutes with more bread. I kindly asked the supervisor to cancel the 1 order that they didn't have the bread for... I was told that they can't cancel partial orders? This 1 order held up the entire lunch meeting! Its 1:35pm and we still haven't received the order as yet!

This is very unprofessional and disappointing! We waited over an hour for sandwiches that we couldn't eat because the lunch meeting had ended already as well as 2 members had left.

I WILL NEVER EVER PURCHASE ANYTHING MORE FROM JIMMY JOHNS! THE MANAGER DIDN'T CARE THAT MY ENTIRE LUNCH MEETING WAS RUINED BECAUSE OF THEM!

P. S Jimmy Johns is only 3 minutes away from my business. It took them over an hour to deliver to a location is less that 2 miles away. POOR SERVICE AND ATTITUDE!

I have order many times, throw out the year but the last three time I wait a hour to a hour and fifteen minutes for my food. They owner of this store dose not care about his customers who call to let him now how they're treat. Called in two Tim's aboutthe hour wait with no response. This time I had to go get my lunch because the K couldn't tell me when it would b ed delivered. I order at 12pm and waited till 1:15 for my food, before I decided to go get my food myself. Thay why I decided to let you all know you are better off going to a different jimmy johns store in town.

If I could leave 0 as a star rating, I would. I drove 20 minutes to go redeem a birthday sub at the location in AZ near me (the last day to redeem) and when I ordered and tried to present the coupon, they told me it "wasn't valid." The manager just shrugged his shoulders and told me there was nothing he could do. The entire exchange between trying to get me my birthday sub and confusion as to why the app wasn't working took 20-30 minutes. SO I wasted 40-50 minutes of my life on Jimmy Johns only to be told "sorry, nothing we can do." I asked if I could call corporate - they couldn't give me a number. At this point I was like "look at my phone, here is my License, can you honor the coupon and give me the deal - again it was the LAST day to redeem! Nope, sorry nothing we can do - and we don't have a number to give you. SO I left.

Next, I went on a scavenger hunt and finally had corporate call me 3 days later and tell me they "locked my account for suspicious activity." Like WTF? Is this a bank or a sandwich chain? After unlocking it for me, and determining that I was a legit dude who just wanted a birthday gift from the app, I asked if, since I missed the window for my birthday sandwich if they could hook me up with an extension or get me a free sub valid until the end of the month, they said "Sorry you'll have to wait until next year."

Well, I wont be waiting until any years because I will never go back to Jimmy Johns, they lost me as a customer over a $6.50 sandwich.

They support their franchises hiring drug addict drivers that are unreliable that they applaud them for hiring blacks that can't do their job well. They give management jobs to blacks just because they are black and they allow them to steal from their drivers. The blacks and drug addicts rarely get fired
Their bread is inconsistent and they give you bad bread they should have thrown out

Ordered online as usual but the last two times have taken SO LONG. I tried to order yesterday and after 35 minutes received an email stating that my order had been cancelled WTF. I tried again today and after waiting 45 minutes a friend finally asked if I would like something for lunch. My answer was "yes please". I checked email for the same such email and nothing. I called the store to cancel and as I was calling, the delivery kid, who was very nice I must say, walked in. I sent him back with the sandwich because by then, lunch, I knew for sure, actually was on the way, I understand being busy but seriously, 45 minutes to make a sandwich, without any notice whatsoever that their speedy fast delivery would actually take 45 minutes to make and walk it across the street is ridiculous. Give a person a heads up at the very least and let us decide if we even want to wait that long!

Although they have said my area is out of their delivery area, I see them delivering near and beyond my house on a daily basis. In response to my original post, the "manager" says the employee that tried to get me to pay for his flat tire was fired. However, how did the manager know who to fire when I never identified the employee or even the employees gender. Sure the sandwiches are great, but their customer service and professionalism is terrible.