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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Never disappointed in the JibJab app. Easy to use and comes out perfectly! Love the choices and always makes me excited to send out!
I want my refund asap and if I don't get it I'm reporting you to the BBB and will tell everyone how sorry this site is and that you steal money. You also lie because I was told my $18.00 had been refunded and I wasn't.
Very easy to use, simple to navigate, lots of choices, a fun and hilarious way to celebrate! I spent a lot longer than necessary on your site simply looking thru and enjoying the possibilities!
I am a baby boomer and so many of these fun choices work great for me!
My grandkids laugh and enjoy, too. Thanks
Annonce faite de 1 euro par mois et 18 auros débités car en fait c est 1 euro de premier mois seulement et tout est débité tout de suite. Reclamation faite pas de réponse.
They're great sending and receiving. The only drawback is that selections appropriate for children are very limited.
Easy to use and fun, jibberjabber cracks up me, my family and friends. They really seem to appreciate the personal touch inspired by the sites many video interactions.
Many of the ecards were not able to be opened by the recipients. They were able to receive but unable to open. Very dissapointing
Got jib jab to make some custom cards for friends and family's birthdays last year. It was a lot of fun and we had some good laughs. Was charged another years subscription by the auto renewal feature but was not interested in another subscription this year and requested a refund. The customer service was extremely quick, pleasant, and uncomplicated. Why can't every company operate like that? I will definitely be a customer again in the future!
Great cards fun to do. Everything you could think of. Musical animated every funny cards with your own face.
I wish there was more room to write something to the recipient. 140 characters just isn't enough. I think if your paying to send it then you should be able to write as much as you want.
My mom loved this video with her face on the different dancers. We just love jib jab. I haven't found any other application or card service that is as much fun.
Not easy to make a picture fit the space for a face. Had to keep adjusting the size of my own pics to get them to work. A lot of back and forth to get it right then adjust/paste/view, adjust/paste/view, but no good way to go back and make further adjustments without having to create a card each time, and then start over. Must be an easier way to do this.
Easy to figure out and fun to use... Worth the money. Too bad they make you put so many characters in this review.
Does not always load down the first try and erases your masterpiece. So can be frustrating. A widget would be great.
This is such a fantastic app I have had more fun playing with this while I've been out sick such a great entertaining app
The JibJab birthday cards I send are always well received. People laugh and smile a lot :) and that is priceless...
Thank you JibJab
I created a birthday video for my daughter in Australia, using family from Germany and America. She loved it and we all got a big kick out of it.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

