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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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While I love this product... none of my special Ecard were delivered!
They were really cute and I spent a lot of time making them just right! So much for Fathers Day!
My daughter and I had a great greeting card for him where it said Check Your Email! At the end, but there was no email!:(
It ruined the surprise when everything was going smoothly and my daughter was very upset. I had to go back to my email and forward it to him so he could have it on his phone.
I paid $18 just to use it for Father's Day and I don't see using it again. I would like to get a full/partial refund since I won't be using it again.
Jib Jabs are my favorite!. Always the perfect way to brighten my teams day! Super easy to use and love the selection.
Father's Day ecard was great, receivers had trouble opening email When I use the app it only allow me to take a selfie
I purchased premium then I cancelled my account after about 2 hours. You don't allow premium members to download there own video's with there own faces attached to the videos. Makes now sense that you let people make video's, but don't allow them to download that video as a premium paying member of your site.
Also, you don't have an Android app, Android has over 80% of the mobile market share for several years now, but after all these years you still choose to only support Apple.
We used to be able to download the videos I would like to be able to do that again. It is better for being able to show the cards when there is no Internet access (like at the cottage).
It was fun and easy enough to do. Looking forward to sending more cards during the year. The recipient thought the card was cute and loved the personal touch of the pictures.
Two tries to get card. Card doesn't seem to show up so uncertain what was sent. No way to see if received. Bit very cool cards.
Easy to use and great tool! Needed something unique and funny, this solution provided everything I needed.
Jib Jab site is easy to use and the staff comes up with creative funny cards. My go to site for e-cards
I love the site and it's fun but there's not enough content under "Love"! Father's Day was a HUGE HIT!
I have always loved Jib Jab. I would recommend it to everyone looking for that special card or video to make people laugh. Laughter is the best medicine.
I sent two Ecards to my sons a day before their birthday and neither card arrived. I forwarded the 'proof of sending' email from you to them on their birthday and that was received OK?
They both checked their junk mail folders and there was no sign of the cards.
Unimpressed!
Don't like to store shop. Stay at home. Look at the computer and pick a card online. Attach an email. DONE
I couldn't log on as it said it couldn't recognise the email registered with the account even though it was correct.
I made several for friends, and they all worked out very well. :) I will use this several more times. It's convenient and easy to use.
Just wish there was a better way to double check head size positions etc. If it's not right you have to start all over again...
Made two cards-both hysterical and easy to make. But neither receipant got them! Not sure if the email went to their Junk mail? Disappointed.
Straight forward process. Worked as expected. Generally, good selection of cards. It will be interesting to see how the collection of cards evolve and become updated with new musical selections.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members