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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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It was great and met my expectations. The Geek squad has always been there for me and I expect great things for today. Have a great day and stay cool.
John fieldhouse
Having so much fun creating cards and movies for friends and family. Site is very easy to use. Child's play.
Love these greeting card a must buy. Easy way to send your personal greeting card. Try it out you will be well satisfied.
After a second try to even get this thing onto Facebook, it came in looking like I had just shared a site... not anything like a personal presentation for an individual. Even my husband glossed over it and it was for him. Would prefer it to come in without that look. I get that you need to advertise your site, but do it elsewhere, not on something I paid for.
I am not happy with the service & will cancel now you are making me put 100 plus characters about your product? I do not think this is fair either
An excellent range of cards and the ease of creating a humorous card was enjoyable to make and enjoyed by the recipient. Looking forward to creating more. Thanks.
I really liked the Kung Fu Dad card. But you do know that all that kung fu is Chinese, right? All that footage is kung fu - Chinese - and not karate- Japanese. And to have a big Japan headband on the dude was inaccurate, but I was willing to overlook it, because it was fun. My dad, however, did not appreciate the cultural mash-up.
Lots of laughs and well received by giftee. Everyone has enjoyed watching it. That's enough I don't want to write anymore.
I tried loading the finished JibJab several times to Facebook via the share button & it would not post the actual JibJab
A fun site 3 i am not haspoy with points it says per month when you join. But takes a whole year subscription so that's misleading. Also don't like auto renewal. Its my chiice wether or not i choose to continue not JibJabs. I woukd rather there was a cancellation choice in my account settings not to auto renew or cancel subscription.
Don't care for sites the take control of my finance.
So at the end of my subscription. I will not renew and cancel PayPal payments. But the site is easy to use and my dad found his ecard very amusing.
I was just getting in to send a Father's Day card and that was so easy that I sent a funny card to my staff to be delivered while I was at a conference! So easy to brighten up someone's day!
I enjoyed giving my Dad a new experience for Father's Day--a jibjab dance with his sweetheart. Many others enjoyed it too! And it was easy to prepare. I do wish there had been a few more dances to choose from, but I was happy in the end with the choice I made.
I made a Jib-Jab cartoon of my buddy that happened to totally be so related to who he is as a Father, and yet be soo funny. He said his whole family really loved it, especially with his actual face in the cartoon, not a drawing!
Looking forward to all the fun videos and dances I can create for our office weekly laugh. It helps with morale and makes for a fun environment.
I've made an issue and they handled it with a very professional way.
I'm absolutely satisfied I think this is the best way to take care for the customers.
Found a large array of cards that fit my needs. Personalized the card that fit the most and set date to send a few days later. It arrived and laughs followed. All in all very happy.
I really like JibJab, I would have given it five stars but the face are hard to get right but it is a really fun app that my kids enjoy it as well. When I needed customer service they were quick to help and very patient and helpful.
Easy to create, lots of options Everyone thought it was hysterical.--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

