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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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When I joined 8 yrs ago I was able to crop the heads and it made them look better! I wish they still did that
My dad loved his card and I will be using more cards like this more often. The gift of laughter goes overlooked quite often and these cards offer some good laughter.
Wanted to cheer some folks up and it worked. Loved how easy it was. I really feel like I have gotten my money's worth and it has been only 4 days. WOW!
This was the most unique card I have ever seen. It was just what I was looking for. We still go back to look at it over and over. It puts a smile on our face every time.
Not much to chose from in the video category." Step dad cards would be good." They just didn't seem to fit for things I was looking for. I would liked to have seen "just because" or " saying I love you " and not so much to a spouse but maybe your child or a close friend." I miss you", etc.
This site doesn't give or inform new or first time users to use and send cards to people or family out of town
No matter the occasion or the age, it's a great gift to be reminded of how it feels to be Forever Young!
Very well satisfied. But I never received confirmation that the first birthday card I send was opened or even received.
This is a fairly easy to use program.
I was thrilled when I received one made for me.
I enjoyed making, sending and watching the one I gifted to another.
I am at home recovering from surgery... and wanted to give my Husband a Father's Day card. I've always admired Jib Jab... but was shocked that I had to buy a year's membership to send ONE CARD!?!?! Not sure why I couldn't just purchase ONE CARD? Or why I couldn't get a free ecard... so many ecards are free online... VERY DISAPPOINTED
I like jibjab. I think it's unique. I wish there were also some heartfelt e-cards and I also wish I could write more to the person who is receiving it.
Great Great Great! Perfect representation of Greg! Actor was fabulous! Some of the others were good too, but that was the perfect one for greg. I picked the best one!
I really like the approach of this ecard site. You can put your face or anyone's face on a dancing, singing character. Very funny and entertaining. The person I just sent one to really enjoyed it.
I just wanted a few jib jab's, didn't expect to have to pay for a year subscription. I'm hoping you get new ones in the next year, otherwise its kind of lame. Also i was looking for a Canadian one... canada is turning 150 this year. Some Canadian content would have been nice.
Paper cards cost about $4-$5 each. On the first day (of my renewal) I sent the equivalent of $24 in paper cards. And they were delivered instantly. And they were personalized in a way paper cards could not.
Outstanding!
I paid for a year subscription on june 18th and cannot log inon my phone. I have written 3 times, received 2 replies and yet still no log in ability. It will not even recognize my email address. Certainly better get the time tacked on to my subscription
Was fun reviewing and sending cards. Everybody got a laugh. Will use a lit this coming year for bdays and such.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

