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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I very much appreciated the lightening fast response time and kindness to help when I accidentally purchased the wrong thing. I thought I was signing up for a one time payment when it was actually payment for an entire year.
I love these cards, it's fun, and different! I thought it would be difficult to import a photo to make a head from but it wasn't and is pretty straight forward. I wish there were more songs and dances, though! How about some from Chicago and some of the other musicals? Copyright may be a problem, I don't know. Anyway, thanks for an AFFORDABLE alternative!
Once you've added the heads, you can watch the video. However if youre then not satified with the way the heads fit the screen or if you want to ammend the text you can't edit. You have to redo the whole video again. It would get 5 starts if you could preview the dancing video with attached heads and be able to edit head and mouths if required.
No lo recomiendo
NO sirve para crear videos descargables
Muy decepcionado
No lo recomiendo
NO sirve para crear videos descargables
Muy decepcionadoNo lo recomiendo
NO sirve para crear videos descargables
Muy decepcionadoNo lo recomiendo
NO sirve para crear videos descargables
Muy decepcionado
Overall really nice, but I'm still learning. So there isn't much to say, even if you want me to use 100 characters.
I'm having a hard time selecting faces from my gallery to connect with jib jab. Either I'm doing something wrong or I'm limited to how many jibjabs I can post.
I always feel with JibJab that you get the job done, but it can be done better.
1) The video content could be better
2) The music could be better
3) The humor could be funnier
But all in all, it gets the job done and the point across, but I just would like to see more variety and better content all around.
It, kept rebuffing on fb. Making it difficult to view. Not satisfied, with this at all. The card was cute.
I tried to use this for a Fathers Day post, but it didn't work. It was pretty disappointing. I'm really not impressed with everything I've seen so far.
I've submitted email for help but no answer
I like these cute videos but every time I try to publish it I publish your ad one
Still having difficulty with faces and seeing the final product and knowing if sent. Hope things improve.
I recently renewed my membership for Father's Day and sent two Jibjab emails to my husband, neither of which he could view. I had to go to my account and let him view them there.
ALSO, it is not always possible to distinguish offensive messages (profane or lewd) by the title or cover picture. For families' sake (and children who love to look, too) please consider grouping or marking these in some way. Thank you for your consideration of these matters.
I wanted to make a special birthday card for my Mom, and I'd seen Jib Jab cards in the past. I initially balked at paying when there are so many free sites around, but this really is next-level. My Mom just turned 73, I made her a roller derby chick and watched her dance and prance like a teenager. She loved it! Told me she watched and cracked up every day for a week. Worth it.
The recipient, my brother, got a kick out of his father's day jib jab! I remember a few years ago my office mate sent out jib jab Christmas greetings with the five of us dressed as Santa's elves working in his toy shop. We got lots of funny comments.
Your hamsters got lost. The card never arrived to my grandchildren. I am very disappointed. And I really have nothing else to say but I can not get this to submit unless I write more
I really didn't like being automatically signed up for a yearly subscription. It was my first time using the site and I felt it was very unclear. Plus, $18/ yr is pretty pricey.
I sent 2 videos for fathers day and got fun feedback. I really laugh myself while setting up the videos. Fun Fun Fun
No option to buy a single card, have to subscribe on their system and buy membership... annoying as hell to opt out so ended up cancelling from pay pals side
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

