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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Brings laughter to any occasion! I use for a birthday or even gifts to make people smile. Would definitely recommend to friends and anyone looking for som fun!
It's a con and anyone who works for the same company must be a horrible person.
Can I have a refund?
I think the choice of music videos are good. And I love haw u can personalise them by inserting the faces of the friends you are doing the cards for.
Creating our Job Jab was easy and the results hysterical. I'm 71 and my husband is 84. We chose Sonny and Cher video. Even we could do it and all our family loved it!
They have some great products but need to develop some new ones - the ones on the site have been around for a while.
Positive response from recipients, fun personalized greetings, much cheaper than store bought cards, something for everyone.
Funny idea, put together well, easy to use, and not slow when processing the videos. I would recommend all families have at least one account to create and share some laughter.
I love making new JibJab videos and making friends and family smile! It is a great idea and fantastic for sending last minute greetings for any occasion
I have really enjoyed JibJab over the past few years. It sure would be great if new "Starring You" videos would show up every month or two. Fresh videos would certainly have me showing up on site more often.
Would like to see a birthday card from a larger group or one for Boss's Day. Keep those new cards coming!
We had so much creating this birthday card. It was relatively easy for someone like me that has little technical experience!
Fun, love it, more to choose from soon, I hope! Keeps me and receivers entertained for sure! Recommend it for sure, enjoy!
I like being able to personalize the cards. The choices are numerous and vary. It is a unique product.
My only comment would be that it would be nice to have some additional tools to better frame the face picture that i put onto the body.
In any case it was fun for both me and the person i sent the e-card to. I will use it again. Thanks.
Starring you cards are enjoyed by all. I do have a suggestion please add dog or cat head capabilities
I love JibJab. Fun way to let someone know you are thinking of them! Quick, Easy to Use, Fun!... Try it for yourself - you'll be laughing for hours!
Easy to use good fun. Maybe you could add a few grandchild milestone videos for us grannies. Or widen range
Would rather post the downloaded video to fb instead of just the link to jib jab. Nobody wants to be directed off page when scrolling. So I just don't post them anymore, eventually I assume no-one will jib jab at all.
I had a great experience with Danielle. I do love JibJab but I just don't use it enough. I need to take some more pictures of my friends.
Amazingly quick response, and immediate positive resolution for my problem! Excellent customer service! Thanks!
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

