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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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District of Columbia
1 review
0 helpful votes
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Great Cards!
July 5, 2017

Brings laughter to any occasion! I use for a birthday or even gifts to make people smile. Would definitely recommend to friends and anyone looking for som fun!

Date of experience: July 3, 2017
Australia
1 review
0 helpful votes
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It's a con
July 5, 2017

It's a con and anyone who works for the same company must be a horrible person.

Can I have a refund?

Date of experience: July 3, 2017
GB
1 review
0 helpful votes
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Music videos
July 4, 2017

I think the choice of music videos are good. And I love haw u can personalise them by inserting the faces of the friends you are doing the cards for.

Date of experience: July 2, 2017
California
1 review
0 helpful votes
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Fun
July 4, 2017

Creating our Job Jab was easy and the results hysterical. I'm 71 and my husband is 84. We chose Sonny and Cher video. Even we could do it and all our family loved it!

Date of experience: July 2, 2017
Texas
1 review
0 helpful votes
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Jib Jab birthday cards
July 4, 2017

They have some great products but need to develop some new ones - the ones on the site have been around for a while.

Date of experience: July 2, 2017
Minnesota
1 review
0 helpful votes
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Fun greetings
July 4, 2017

Positive response from recipients, fun personalized greetings, much cheaper than store bought cards, something for everyone.

Date of experience: July 2, 2017
Florida
1 review
0 helpful votes
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Review the laughter
July 4, 2017

Funny idea, put together well, easy to use, and not slow when processing the videos. I would recommend all families have at least one account to create and share some laughter.

Date of experience: July 2, 2017
Ireland
1 review
0 helpful votes
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I love making new JibJab videos and making friends and family smile! It is a great idea and fantastic for sending last minute greetings for any occasion

Date of experience: July 2, 2017
Arkansas
1 review
0 helpful votes
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I have really enjoyed JibJab over the past few years. It sure would be great if new "Starring You" videos would show up every month or two. Fresh videos would certainly have me showing up on site more often.

Date of experience: July 1, 2017
New York
3 reviews
0 helpful votes
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Would like to see a birthday card from a larger group or one for Boss's Day. Keep those new cards coming!

Date of experience: July 1, 2017
California
2 reviews
0 helpful votes
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Birthday card for Dan
July 3, 2017

We had so much creating this birthday card. It was relatively easy for someone like me that has little technical experience!

Date of experience: July 1, 2017
Illinois
1 review
0 helpful votes
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Fun, love it, more to choose from soon, I hope! Keeps me and receivers entertained for sure! Recommend it for sure, enjoy!

Date of experience: July 1, 2017
Washington
1 review
0 helpful votes
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Fun!
July 3, 2017

I like being able to personalize the cards. The choices are numerous and vary. It is a unique product.

Date of experience: July 1, 2017
Minnesota
1 review
0 helpful votes
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Lots of fun possibilities.
July 3, 2017

My only comment would be that it would be nice to have some additional tools to better frame the face picture that i put onto the body.

In any case it was fun for both me and the person i sent the e-card to. I will use it again. Thanks.

Date of experience: July 1, 2017
TW
1 review
0 helpful votes
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Always a HOOT!
July 3, 2017

Starring you cards are enjoyed by all. I do have a suggestion please add dog or cat head capabilities

Date of experience: July 1, 2017
New York
1 review
0 helpful votes
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Great Site
July 3, 2017

I love JibJab. Fun way to let someone know you are thinking of them! Quick, Easy to Use, Fun!... Try it for yourself - you'll be laughing for hours!

Date of experience: July 1, 2017
South Africa
1 review
0 helpful votes
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Easy to use good fun
July 3, 2017

Easy to use good fun. Maybe you could add a few grandchild milestone videos for us grannies. Or widen range

Date of experience: July 1, 2017
Minnesota
1 review
0 helpful votes
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Would rather post the downloaded video to fb instead of just the link to jib jab. Nobody wants to be directed off page when scrolling. So I just don't post them anymore, eventually I assume no-one will jib jab at all.

Date of experience: June 30, 2017
New Hampshire
1 review
0 helpful votes
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Support was great
July 2, 2017

I had a great experience with Danielle. I do love JibJab but I just don't use it enough. I need to take some more pictures of my friends.

Date of experience: June 30, 2017
Colorado
2 reviews
0 helpful votes
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Amazingly quick response, and immediate positive resolution for my problem! Excellent customer service! Thanks!

Date of experience: June 30, 2017

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA